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  • Ashley
    replied
    @ACLA2016
    The QA team tested your file but could not reproduce the issue.

    Please download and install the latest verison of DVDFab 11.0.2.7 at http://www.dvdfab.cn/download.htm to convert again, thanks.


    Leave a comment:


  • Ashley
    replied
    Originally posted by ACLA2016 View Post

    You will tell me where and how to upload it.

    regards
    Hi, I sent you a PM, please check it out, thanks.

    Leave a comment:


  • ACLA2016
    replied
    Originally posted by Mona View Post

    We could not reproduce the problem, please upload one of the mkv source to us to help test the problem. Thank you.
    You will tell me where and how to upload it.

    regards

    Leave a comment:


  • Mona
    replied
    Originally posted by ACLA2016 View Post

    Good morning,

    Discuss that there should be a problem of software compatibility when creating UHD with audio EAC-3 (DD +) 7.1, and then subsequently encode both audios to dtshd master 7.1 and re-create the UHD again and the result of it It was optimal.
    But the good thing is that you revise this theme so that this audio is compatible, since it is becoming more and more frequent this audio format in the Blu Ray and UHD Blu ray.

    regards
    We could not reproduce the problem, please upload one of the mkv source to us to help test the problem. Thank you.

    Leave a comment:


  • ACLA2016
    replied
    Originally posted by Mona View Post
    We will try to reproduce this problem first. I will get back to you as soon as possible.
    Good morning,

    Discuss that there should be a problem of software compatibility when creating UHD with audio EAC-3 (DD +) 7.1, and then subsequently encode both audios to dtshd master 7.1 and re-create the UHD again and the result of it It was optimal.
    But the good thing is that you revise this theme so that this audio is compatible, since it is becoming more and more frequent this audio format in the Blu Ray and UHD Blu ray.

    regards

    Leave a comment:


  • Mona
    replied
    We will try to reproduce this problem first. I will get back to you as soon as possible.

    Leave a comment:


  • ACLA2016
    started a topic UHD Creator UHD Creator BlacKkKlansman

    UHD Creator BlacKkKlansman


    Good afternoon, I just created a UHD from an MKV extracted directly from the original UHD, as well as the EAC-3 and the subtitles of the EAC-3 audio and the subtitles Castellanos del Blu-Ray, which is the UHD the result is not correct, since I play the UHD, it works correctly or the Dolby Atmos audio is used in English, but when you switch to Castellano or Italiano EAC-3, the video starts in a fast camera, while the sound does not. The reproduction is done with DVDFab Player 5.
    Attached Files
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