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UHD disc - "Secret Life of Pets" stuck at 12%

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    UHD disc - "Secret Life of Pets" stuck at 12%

    I have this drive and I've successfully downgraded the FW to BU10. Just testing it out now on a UHD disc - "Secret Life of Pets". Seems to taking a while. Been running for 3 hours 30 minutes and seems to be stuck at 12%. Will let it run and see what's what.

    #2
    Got bored waiting for the rip, so used another bit of software to make a .mkv, and it seems to have worked. Will leave DVDFab to run with the disc overnight and see what's there when I get up in the morning.

    I do like to have the film on my media player, but I really like a 1:1 copy so I can have the menus and additional features.

    I'll report back once things settle down as this is a first for me!

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      #3
      Hi thxtexed , the problem you posted is different from the old topic, so I move it to a new one.

      Just testing it out now on a UHD disc - "Secret Life of Pets". Seems to taking a while. Been running for 3 hours 30 minutes and seems to be stuck at 12%.
      Log files that reflect the process are needed to help check the problem.
      Please post dvdfab_internal.log file and fabcheck_internal.log file. You can refer to the image attached for info about locating DVDFab log folder.
      Click image for larger version

Name:	open log folder.png
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Size:	34.9 KB
ID:	368695

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        #4
        Hi there,

        Thanks for coming back to me. I had posted in the section that dealt with the Buffalo drive, just to say that I had managed to complete the downgrade of the firmware, something that several people were posting that they wanted to do that, so technically, in the right place, although, yes, I am having issues with the 1:1 copy taking forever so providing feedback on the drive.

        As for the logs, which file is required?

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          #5
          Ah, tried to upload the correct log, but it's coming up with an error.

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            #6
            Trying the upload from URL.

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              #7
              Error on that too.

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                #9
                FYI. Ripping the film to MKV is fine.

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                  #10
                  Please confirm whether you have the same stuck problem with other movies or not.
                  If only for "Secret Life of Pets", please provide a buy url.

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                    #11
                    This is the only UHD BluRay I have at the moment. There is another one arriving tomorrow so I shall test it then.

                    What do you mean about "a buy URL"?

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                      #12
                      Click image for larger version

Name:	Screenshot 2019-06-03 17.37.33.png
Views:	183
Size:	4.2 KB
ID:	368876 Here's a quick screen grab when it slows right down.

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                        #13
                        And a cleaned up log before I cancelled the job.

                        Again the drive is running at full speed, but the read mb/s has dropped right off.
                        Attached Files

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                          #14
                          My second UHD movie is not supported at this time so unable to test further.

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                            #15
                            Figured out what was going on with the slowness, you would have thought that when you're doing a 1:1 copy the software would select a disc size greater than the source. Now I know why it was going so slow.

                            I am getting things to work, but I'm getting sector errors. The disc is clean. The drive is brand new. Is there a way of slowing down the drive speed?

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