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  • Laprince
    replied
    Ok perfect I will do that for now can you please let me know when this is fixed please.

    Thank You
    Louie

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  • Mona
    replied
    Originally posted by Laprince View Post
    Hi Mona I was wondering if the developers have a fix for this issue with this movie yet
    please advise
    Thank you
    Not yet, please kindly check the email reply and use other profiles that our developer has suggested, thank you.

    Leave a comment:


  • Laprince
    replied
    Hi Mona I was wondering if the developers have a fix for this issue with this movie yet
    please advise
    Thank you

    Leave a comment:


  • Laprince
    replied
    Has the out of sync with the audio for the 4K F9 THE FAST SAGA been fixed yet this issue has been this has been sent to you back in September and we are in December now this has been 3 months you told me in the message her that you guys were able to duplicate the issue in October and the developer was waiting to fix the issue it is now December and still no fix.

    Please Advise
    Louie

    Leave a comment:


  • Laprince
    replied
    Has the out of sync with the audio for the 4K F9 THE FAST SAGA been fixed yet this issue has been this has been sent to you back in September and we are in December now this has been 3 months you told me in the message her that you guys were able to duplicate the issue in October and the developer was waiting to fix the issue it is now December and still no fix.

    Please Advise
    Louoe

    Leave a comment:


  • Laprince
    replied
    Hi Mona is this fixed yet it has been over a month now. It has been a long time
    please advise
    Louie

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  • Mona
    replied
    Originally posted by Laprince View Post
    Hi there Mona this sure has taken a while now has this been fixed yet please advise
    It's not been fixed. The developer said that the issue is a bit complicated.

    Leave a comment:


  • Laprince
    replied
    Hi there Mona this sure has taken a while now has this been fixed yet please advise

    Leave a comment:


  • Mona
    replied
    Originally posted by Laprince View Post
    Hi there Mona has this been fixed yet haven’t seen an update for this yet please advise
    Thx Louie
    Hi Louie, it's not fixed yet. The developers just get back in the office today, more time is needed, thank you for your patience.

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  • Laprince
    replied
    Hi there Mona has this been fixed yet haven’t seen an update for this yet please advise
    Thx Louie

    Leave a comment:


  • Mona
    replied
    Originally posted by Laprince View Post
    Hi there have the engineers taken a look at this yet please advise
    We could duplicate the issue with the source you uploaded, the developer will figure it out.

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  • Laprince
    replied
    Hi there have the engineers taken a look at this yet please advise

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  • Mona
    replied
    Originally posted by Laprince View Post
    Hi there Mona how is progress on this issue
    Due to network issue, the file has not yet finished the downloading. Sorry for that.
    Our QA team will test it as soon as the file is downloaded. Thank you for your patience again.

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  • Laprince
    replied
    Hi there Mona how is progress on this issue

    Leave a comment:


  • Mona
    replied
    We will download the file as soon as possible.

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