Been trying to download from U and the download prompt won’t show up
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Same for me with SF 6251
In log I see only multiple
the mpd url in log is correct and have of course video+audio info ..Code:[Info]: getCdmInfo found v: 0, a: 0.
.. but detection and analyzing works fine for me with 6250
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Hope they can fix itComment
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Hello StreamFab Support Team,
I am experiencing an issue when attempting to download the latest episodes from Viu using the DRM MPD download feature in StreamFab. While older episodes download and play correctly, the new episodes are downloaded as MP4 files but appear corrupted. The downloaded video exhibits the following problems:- Audio-Video Mismatch: The video and audio are not synchronized; the faces in the video do not match the audio dialogue.
- Playback Issues: The video plays intermittently, pausing or stuttering, making it unwatchable.
Examples for reference:- Older episode (downloads correctly):
https://www.viu.com/ott/za/en/vod/26...Skeem-Saam-S14 - Latest episodes (show the issue):
https://www.viu.com/ott/za/en/vod/26...Skeem-Saam-S14
Additional Information:- No login or premium subscription is required to access these episodes.
- The website requires a South Africa network to access the content, which I have ensured while testing.
- Older episodes still download and play correctly, so this appears to be an issue with newer DRM-protected MPD streams from Viu.
- Downloaded files are always in MP4 format but are corrupted or stuttering.
It seems like a change in Viu’s streaming DRM or encoding may have affected the download process for newer episodes. I kindly request your team to investigate this issue and provide a fix or update for StreamFab so that new episodes can be downloaded correctly.
Please let me know if you require any log files or further details from my side to reproduce the issue.
Thank you for your attention.
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