[QUOTE=KidJoe;189510]So let me get this straight.... Back in August 2015, had I purchased a Lifetime license to Passkey, going from version 8 to version 9 today would be no different than when updates for version 8 came out... i.e. My license would not be impacted as I install the newer versions (including 9.x).
BUT... since I received my Passkey LIFETIME LICENSE as a give away, the license is no longer valid in version 9 and if I want 9, I have to pay for a subscription or lifetime license?
So what constitutes LIFETIME?
Because....
The the give away offer for FREE LIFETIME Passkey license (posted by Flabber in Post #24 of this thread) doesn't mention anything but PASSKEY. The email I got with my license file also does not mention anything but PASSKEY...
[code]Dear Sir/Madam,
Thanks for participating in our Passkey Giveaway. Please download, install and activate Passkey per the instructions below:
1. Download Passkey by clicking http://www.dvdfab.cn/mlink/download.php?g=PASSKEY
2. Follow the installation wizard to install Passkey on your PC
3. Use the key file attached in this E-mail to activate Passkey
Tips to activate Passkey: http://www.dvdfab.cn/how_to_register.htm
Sincerely,
DVDFab Support Team
Find us on Facebook: https://www.facebook.com/dvdfabsoftware[/code]
I guess what I'm saying is, the way the give-away offer and license emails are worded, it sure looks like we were being given a FULL Passkey license, the same as if we had purchased one, and not a "time (or version) limited" license which is what we apparently got. And that is dishonest and deceitful. If these licenses were truly for version 8 only... then the offers and emails should have said that, but they clearly didn't. I hope you can understand how upset and dissatisfied that will make many users.
I hope you can also understand how now I question what your company means by "LIFETIME" because I have purchased LIFETIME Licenses for DVD Ripper and Blu-ray Ripper (with 3D). will I have to buy a new 'lifetime" license for them at some point in the future too??[/QUOTE]
Let's be clear:
1. As far as upgrade is concerned, regardless of major upgrades or minor updates inside a specific major version, paid users, including lifetime licenses and unexpired 1/2/3/4-year licenses, were not asked to pay a single dime again. No matter what product gets involved:
DVDFab: It's been almost 13 years since the first release of DVDFab 1 back in 2003, and during those passing 13 years, DVDFab didn't recharge paid users with unexpired licenses from DVDFab 1.x to DVDFab 2.x...all the way down to DVDFab 9.x, and DVDFab 10 is about to come, and DVDFab will not recharge paid users with unexpired licenses either;
Passkey: the first version of Passkey was released in 2010, now Passkey 9 has come out, any paid users with unexpired licenses will not be recharged. Only those who get their licenses as a giveaway gift, the reason for this has been well explained here at http://forum.dvdfab.cn/showthread.php?t=29784;
Media Player: the original Media Player was first released in 2012, and now the latest Windows version is Media Player 3, during the past 4 years, DVDFab didn't rechage paid users with unexpired licenses when they made upgrades, and we can assure you when the Mac version of Media Player 3 comes out, DVDFab will not recharge paid users with unexpired licenses neither;
PC Backup and iFoneRestore have also been upgraded to major version 2, and DVDFab didn't recharge paid users with unexpired licenses either.
In one word:the free upgrade policy to paid users with unexpired licenses shall never be changed.
2. Passkey 8 will be always available for download at DVDFab's website, despite it will not be updated, it does not mean users with unexpired licenses cannot use it any longer. In fact, it will always work with your old DVD collections, and users can use it as long as they want to, except for when you buy new DVDs that are proved with new protections,in which case, you will have to use Passkey 9.
