The last version that runs/works on my Windows 7 Pro x64 computer is 9.3.1.2.. all newer versions since then do not work at all! they won't even start up, including this new 9321 version. and NOTHING has changed on my computer since I installed previous 9312 version.. So something has changed in all of these newer versions that causes it not to run/startup at all! all versions up to 9312 work perfectly fine - anything newer, like 9316, 9321, etc. none of them work! they don't even start up. I get the Windows error popup as soon as I try to run it - as administrator - saying to search for problem solution or close this program, and that's it. So here's what I did, again, just like all the previous times: I just now did a fresh/clean download from the site of this new 9321 version.. uninstalled my 9312 version via riva uninstaller pro.. and removed all traces/leftover files and folders.. then ran ccleaner and cleaned the registry of all dvdfab entries.. then ran raxco perfectregistry and cleaned the registry.. rebooted my computer.. disabled microsoft security essentials.. ran the dvdfab 9321 installer as adminitrator.. at the end of the install process when it tries to open the link to the webpage to say thanks for installing, the windows error window pops up and shows search for solution or close this proram. I close that window. I get the dvdfab window that says to reboot before using.. I reboot my Windows PC... I try to run dvdfab 9321 - as administrator - and no good! does not even start up! I get the windows error popup again to search for problem solution or close this program. AND, dvdfab does not even generate any error logs or log files at all.. it can't even startup to get that far.. The only info I can get is from the windows popup error window - and this is what it shows: Problem Event Name: BEX Application Name: DVDFab.exe Application Version: 9.3.2.1 Application Timestamp: 581ff401 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23543 Fault Module Timestamp: 57d2f8a2 Exception Offset: 0002004d Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: fb2e Additional Information 2: fb2e24ec4d23b6594dcf1a614ff2fe65 Additional Information 3: 16d4 Additional Information 4: 16d468d3ce5bc671bfccc230c6b9a6cf and that's it.. so, I uninstall dvdfab 9321.. then I reinstall my dvdfab 9.3.1.2, and yes! after reinstalling 9.3.1.2, this version works perfectly fine. So what's the issue here????

Try this: right click your computer icon go to properties and advanced system settings and then under the advanced tab go to system properties. Once there on the advanced tab under performance, click settings then go to the data execution prevention tab and add the Fab program to the exception list.

Does your Internet provider use some sort of Internet Protection program ?? Has your graphics card have the latest driver update ??Does your computer have all the latest security update?Have you tried to see if dvdfab runs in safe mode. Might also try restoring your computer back to an earlier time.

[QUOTE=3dman7;191574]Try this: right click your computer icon go to properties and advanced system settings and then under the advanced tab go to system properties. Once there on the advanced tab under performance, click settings then go to the data execution prevention tab and add the Fab program to the exception list.[/QUOTE] no good.. it won't let me.. windows says "this program must be run with DEP enabled. You can not turn off DEP for this program"

[QUOTE=october262;191575]Does your Internet provider use some sort of Internet Protection program ?? Has your graphics card have the latest driver update ?? Does your computer have all the latest security update? Have you tried to see if dvdfab runs in safe mode. Might also try restoring your computer back to an earlier time.[/QUOTE] no, yes, yes, no shouldn't have to, and no shouldn't have to.

Restart your computer in safe mode and see if dvdfab will Run. Also try checking your computer's firewall to see if it's blocking Dvdfab from starting.

here's the full Windows Error report: Version=1 EventType=BEX EventTime=131235268972481025 ReportType=2 Consent=1 ReportIdentifier=62c42ce2-a9bb-11e6-97a9-d1278a5edafd IntegratorReportIdentifier=62c42ce1-a9bb-11e6-97a9-d1278a5edafd WOW64=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=DVDFab.exe Sig[1].Name=Application Version Sig[1].Value=9.3.2.1 Sig[2].Name=Application Timestamp Sig[2].Value=581ff401 Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=6.1.7601.23569 Sig[5].Name=Fault Module Timestamp Sig[5].Value=57f7bb79 Sig[6].Name=Exception Offset Sig[6].Value=0002004d Sig[7].Name=Exception Code Sig[7].Value=c0000005 Sig[8].Name=Exception Data Sig[8].Value=00000008 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=fb2e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=fb2e24ec4d23b6594dcf1a614ff2fe65 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=16d4 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=16d468d3ce5bc671bfccc230c6b9a6cf UI[2]=C:\Program Files (x86)\DVDFab 9\DVDFab.exe UI[3]=DVDFab 9 is the all-in-one software to copy, rip, convert and create Blu-ray, DVD and video files. has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\DVDFab 9\DVDFab.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\KERNEL32.dll LoadedModule[3]=C:\Windows\SysWOW64\hmpalert.dll LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[5]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL LoadedModule[6]=C:\Program Files (x86)\DVDFab 9\Qt5Core.dll LoadedModule[7]=C:\Windows\syswow64\USER32.dll LoadedModule[8]=C:\Windows\syswow64\GDI32.dll LoadedModule[9]=C:\Windows\syswow64\LPK.dll LoadedModule[10]=C:\Windows\syswow64\USP10.dll LoadedModule[11]=C:\Windows\syswow64\msvcrt.dll LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[13]=C:\Windows\SysWOW64\sechost.dll LoadedModule[14]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[15]=C:\Windows\syswow64\SspiCli.dll LoadedModule[16]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[19]=C:\Windows\syswow64\ole32.dll LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll LoadedModule[21]=C:\Windows\syswow64\NSI.dll LoadedModule[22]=C:\Windows\system32\MPR.dll LoadedModule[23]=C:\Program Files (x86)\DVDFab 9\MSVCP120.dll LoadedModule[24]=C:\Program Files (x86)\DVDFab 9\MSVCR120.dll LoadedModule[25]=C:\Program Files (x86)\DVDFab 9\Qt5Gui.dll LoadedModule[26]=C:\Program Files (x86)\DVDFab 9\Qt5Network.dll LoadedModule[27]=C:\Windows\system32\DNSAPI.dll LoadedModule[28]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[29]=C:\Windows\system32\WINNSI.DLL LoadedModule[30]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[31]=C:\Windows\syswow64\MSASN1.dll LoadedModule[32]=C:\Program Files (x86)\DVDFab 9\Qt5OpenGL.dll LoadedModule[33]=C:\Program Files (x86)\DVDFab 9\Qt5Widgets.dll LoadedModule[34]=C:\Program Files (x86)\DVDFab 9\Qt5Qml.dll LoadedModule[35]=C:\Program Files (x86)\DVDFab 9\Qt5Quick.dll LoadedModule[36]=C:\Windows\syswow64\COMDLG32.dll LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll LoadedModule[38]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[39]=C:\Windows\system32\POWRPROF.dll LoadedModule[40]=C:\Windows\syswow64\SETUPAPI.dll LoadedModule[41]=C:\Windows\syswow64\CFGMGR32.dll LoadedModule[42]=C:\Windows\syswow64\DEVOBJ.dll LoadedModule[43]=C:\Program Files (x86)\DVDFab 9\zlib.dll LoadedModule[44]=C:\Program Files (x86)\DVDFab 9\avutil-54.dll LoadedModule[45]=C:\Program Files (x86)\DVDFab 9\avcodec-56.dll LoadedModule[46]=C:\Program Files (x86)\DVDFab 9\swresample-1.dll LoadedModule[47]=C:\Program Files (x86)\DVDFab 9\swscale-3.dll LoadedModule[48]=C:\Program Files (x86)\DVDFab 9\avformat-56.dll LoadedModule[49]=C:\Program Files (x86)\DVDFab 9\postproc-53.dll LoadedModule[50]=C:\Program Files (x86)\DVDFab 9\avfilter-5.dll LoadedModule[51]=C:\Program Files (x86)\DVDFab 9\libAudioDec.dll LoadedModule[52]=C:\Program Files (x86)\DVDFab 9\libfdk-aac-0.dll LoadedModule[53]=C:\Program Files (x86)\DVDFab 9\llEncoder.dll LoadedModule[54]=C:\Program Files (x86)\DVDFab 9\pthreadGC2.dll LoadedModule[55]=C:\Windows\system32\WSOCK32.DLL LoadedModule[56]=C:\Windows\system32\VERSION.dll LoadedModule[57]=C:\Windows\system32\WINMM.dll LoadedModule[58]=C:\Windows\system32\AVIFIL32.dll LoadedModule[59]=C:\Windows\system32\MSACM32.dll LoadedModule[60]=C:\Windows\system32\MSVFW32.dll LoadedModule[61]=C:\Windows\syswow64\WLDAP32.dll LoadedModule[62]=C:\Windows\syswow64\Normaliz.dll LoadedModule[63]=C:\Program Files (x86)\DVDFab 9\CrashRpt.dll LoadedModule[64]=C:\Windows\syswow64\WININET.dll LoadedModule[65]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[66]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[67]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[68]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[69]=C:\Windows\syswow64\iertutil.dll LoadedModule[70]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[71]=C:\Windows\syswow64\USERENV.dll LoadedModule[72]=C:\Windows\syswow64\profapi.dll LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll LoadedModule[74]=C:\Windows\system32\IMM32.DLL LoadedModule[75]=C:\Windows\syswow64\MSCTF.dll LoadedModule[76]=C:\Program Files (x86)\DVDFab 9\aafParse.dll LoadedModule[77]=C:\Program Files (x86)\DVDFab 9\MSVCP71.dll LoadedModule[78]=C:\Program Files (x86)\DVDFab 9\MSVCR71.dll FriendlyEventName=Stopped working ConsentKey=BEX AppName=DVDFab 9 is the all-in-one software to copy, rip, convert and create Blu-ray, DVD and video files. AppPath=C:\Program Files (x86)\DVDFab 9\DVDFab.exe

Try this in post #1 - http://forum.dvdfab.cn/showthread.php?t=29437

no good.. still same issue, same problem, same error as before...

Have you tried running dvdfab safe mode yet ??

This BEX error may be related to anti virus protection, and is some sort of buffer overflow, or attempt to execute code from an unexpected region of memory. I would let staff deal with this as normal troubleshooting doesn't seem to work here so a more experienced tech. should come in at this point. I also recommend you try it in safe mode it worked before for someone else with a like problem like this, is easy to do, and will cause no harm till Wilson or other Developer can take a look here when they get on about 9 pm U.S. Time.

Does not start up/run at all!!

06MonteSS

I am not using v10 at all man.. have not even tried it.. I don't do beta's, heh..

the last stable version they put out that works correctly with no issues at all, is 9312...

every version after that has this same issue I posted about here..

and this post is about v9321.. the newest official release.. this is the version I am having the issue with.. and safe mode doesn't work, as I've previously mentioned...

last version that worked correctly with no issues at all was 9312.. all versions since then - 9316, 9318, 9319, 9321 - all have this same issue that this thread/post is about, with the same error...

so whatever change was made to a dll or supporting file or something between 9312 and 9316+, is what's causing the problem.. 9312 works perfectly.. nothing has worked since then..

and nothing has changed on my computer since 9312 either, except for latest/newest microsoft "important" security updates... I don't even do their "optional" updates.. I run a very clean, tight, secure PC...

and yes, when installing and trying to run 9321, I had disabled antivirus and ran as administrator.. and still no go..

like I say, 9312 had no issues whatsoever..

this problem first appeared with 9316 and still continues with this latest 9321.. same issue and error with all of them.

06MonteSS

so nothing?? no fix???

october262

Try right clicking on the dvdfab icon - click properties - click compatibility then slect run this program in compatibility mode for
Then try windows 7 or any of the others.

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