DVDFAB not loading disc ? (V12.0.4.9)

Soni74

I placed disc in USB blu ray drive. Windows explorer detects the disc but DVDFAB doesn't. I loaded a disc previously ripped and it doesn't detect that either. I have tried the following: Reinstalling windows: Disabling and renabling the usb drive. Deauthorising and re authorising DVDFAB. Ensuing DVDFAB is an exception in Windows firewall. Tried other ripping software which opened and read the disc fine.

signals

Please attach the DVDFab internal log file.

Soni74

Please attach the DVDFab internal log file.
signals

iI've split them due to upload max size limits. Should read P1 to P4

P1 & P2 first

Soni74

[QUOTE=Soni74;n400912]

Here's the remaining two .

Soni74

From looking at the logs, its something do with this bit

2021.10.09-21:23:03 (12904): DriveX msg: media open(false) failed in driveX E.
2021.10.09-21:23:03 (13472): Drive Version: E,
2021.10.09-21:23:03 (12904): DriveX msg: add media failed in driveX E.
2021.10.09-21:23:04 (13472): got firmware m20› .
2021.10.09-21:23:04 (13472): Source manager: open source flag:1,0,1,1,1

It's not my bluray usb drive, i've used another sofware and its reading the drive fine, also blu ray disc plays via windows media player as well .

I'm stuck ....

Soni74

Following the update to DVDFab x64 12.0.5.0 , disc issue seems to have been fixed. Yeah , happy days :)

signals

Glad to hear that, thanks for the feedback.

christopherkashuba

This is happening to me on version 12.0.5.2. Ripper and copy will not load a disc. Passkey gives an error that drive is not active if I try to rip with that. I can rip a disc using Handbrake with Passkey running.

DCrusher

okay I have the same problem with version 12.0.5.2 I'm trying to rip my bought copies of Everybody Loves Raymond they're NEW to put on my Plex Server and it sit there and does nothing at first I thought it was the Blu Ray Burners grant it they're almost 10 years old so replaced both of them that wasn't it so ya I reinstalled Windows 10 because too it was 10 years old that didn't fix it so now there is something broken in DVDFAB I hope these help because after that it CRASHES big time I have to Force Close DVDFAB

DCrusher

K. Doing some more testing loaded up my bought new House series to rip and it worked like a champ so I’m starting think bad DVD but they have only been out of the box once to watch years ago I can’t figure a DVD going bad just sitting in a environment control space with not a scratch on them. So today I’m going down and rent the ELR season 9 because none of them loaded BUT they play fine in a DVD player go figure. Can they be that cheap of a DVD media to deteriorate that fast over time.

DCrusher

More testing. NOPE that’s not it I bought another copy SAMETHING something is not reading on the dvd because I tried another program samething will not read so it is the dvd BUT what.

Rich86

Have you tried cleaning the disc? Sometimes there is a film on the disc surface that impedes readability. Not a frequent problem, but worth trying.
Of course the discs could be defective - even just sitting in your cabinet. The data layer can become corroded over time if improperly manufactured.

DCrusher

yes tried that on multiple disc didn’t change anything BUT scratch a perfect clean disc to look like hell.

Have you tried cleaning the disc? Sometimes there is a film on the disc surface that impedes readability. Not a frequent problem, but worth trying.
Of course the discs could be defective - even just sitting in your cabinet. The data layer can become corroded over time if improperly manufactured.
Rich86

Rich86

what did you use to clean the disc? I've always used a discwasher (or clone) device and their cleaning fluid without scratching anything.
below seems to be the latest version of what I use . .
https://www.amazon.com/AmerTac-Zenith-CD1001DVDCLR-Radial-Cleaning/dp/B008FL1QOK/ref=sr_1_6?crid=3PGJVFIUM8LCM&keywords=disc+cleaner+machine&qid=1636934819&sprefix=disc+cleaner%2Caps%2C235&sr=8-6

october262

More testing. NOPE that’s not it I bought another copy SAMETHING something is not reading on the dvd because I tried another program samething will not read so it is the dvd BUT what.
DCrusher

start dvdfab, click common settings - general settings - click the factory default settings button in
the lower left corner of the general settings area, restart dvdfab and see if the discs will now read.

DCrusher

tried to set back to default. Didn’t change anything still no read. So my problem is what is the DVD player reading and it works fine BUT the DVDFAB isn’t reading and gives me a can’t read disc error I don’t understand which part of the disc is both reader reading or not reading that the other one is.

start dvdfab, click common settings - general settings - click the factory default settings button in
the lower left corner of the general settings area, restart dvdfab and see if the discs will now read.
october262

DCrusher

tried all that nothing changed so my problem is I don't understand why the DVD Player can read it fine BUT DVDfab can't even the DVD in the computer will read and play the DVD's. So here is One of MY DVD that I couldn't get to read through DVDfab BUT I rented through Netflix and it worked like a champ... you have the DVD that will not work attached to a previous message and this one the newest one with the NetFlix DVD. Hope this will help somehow

Mona

Hi DCrusher, for the DVDs that do not work, go to Common Settings>DVD>DVD Protection to uncheck the option "Enable Cloud Decryption Service" and then disable Pathplayer to try again and see the result.

DCrusher

nothing changed same thing it read for about 5 second then nothing it stops reading the disc BUT dvdfab keeping acting like it is and then it crashes when you try to cancel

Hi DCrusher, for the DVDs that do not work, go to Common Settings>DVD>DVD Protection to uncheck the option "Enable Cloud Decryption Service" and then disable Pathplayer to try again and see the result.
Mona

october262

nothing changed same thing it read for about 5 second then nothing it stops reading the disc BUT dvdfab keeping acting like it is and then it crashes when you try to cancel

DCrusher

does your computer see that there's a disc in the drive ??