LiveUpdate fails updating DVDFab 12 (x64) from 12.0.6.1 to 12.0.6.4

oldManInFL

Running LiveUpdate to update DVDFab 12 (x64) from 12.0.6.1 to 12.0.6.4 and the install fails. I have never had any problems before this.

LaciBacsi

Try downloading and installing the offline update (be sure to run as administrator). Even with that one, I had it fail the first time. When I ran it again, it updated ok.

oldManInFL

Downloading from the website did install version 12.0.6.4 and will now need to see if 12.0.6.5 (when released) does get installed from live update.

Mona

Running LiveUpdate to update DVDFab 12 (x64) from 12.0.6.1 to 12.0.6.4 and the install fails. I have never had any problems before this.
oldManInFL

The problem will be fixed in the coming version. Sorry for any trouble it has caused.

oldManInFL

Liveupdate to 12.0.6.5 install fails. Attached are the log files

rdgrimes

I haven't been able to complete a live update for several revisions now. 12.0.6.6 also fails. Download and manual install works OK.

Mona

I haven't been able to complete a live update for several revisions now. 12.0.6.6 also fails. Download and manual install works OK.
rdgrimes

Please zip the log files under this path and post it here, thank you.
C:\Users\xxxx\Documents\DVDFab\DVDFab12\Temp\update

oldManInFL

Here are the log files [ATTACH]n407657[/ATTACH]

Mona

Here are the log files [ATTACH]n407657[/ATTACH]
oldManInFL

Ok.

rdgrimes

12.0.6.7 also fails
There is no log file in the folder indicated above.

Mackspower

My OTA / Live Updates are also failing. Started about four releases ago. The OTA packages downloads OK but the install fails.

I have downloaded the full off-line version, but Live Update still fails.

Log files attached. Looks like the MD5 problems. ("The file's MD5 is inconsistent!")

rdgrimes

I found an instance of liveupdate.exe that was running and was re-started at every reboot, the update log files were also locked. Whether that was all due to the update crash or the cause of it remains to be seen. Anyway, stopped the process and deleted the log files, deleted the run at startup key as well. We'll see what happens next.

Mackspower

I found an instance of liveupdate.exe that was running and was re-started at every reboot, the update log files were also locked. Whether that was all due to the update crash or the cause of it remains to be seen. Anyway, stopped the process and deleted the log files, deleted the run at startup key as well. We'll see what happens next.
rdgrimes

Can confirm this is NOT the cause of the OTA update fails. Is there a fix coming DVDFab team?

Mona

We do not have online update issues in our tests. Our developer still needs time to find out why you would get such an update failure.

For now, when you encounter such a problem, please download the version from https://www.dvdfab.cn/download.htm and install it to get the update manually.

rdgrimes

Still failing here. Don't know if this is the log needed or not.

Mona

Still failing here. Don't know if this is the log needed or not.
rdgrimes

In your case, from which version did you try to update to the latest one?

rdgrimes

12.0.6.7 to 12.0.6.8
And every other update for the past 6 or so - all failed. Probably every one since 12.0.5.x.

Mackspower

My OTA / Live Updates are also failing. Started about four releases ago. The OTA packages downloads OK but the install fails.

I have downloaded the full off-line version, but Live Update still fails.

Log files attached. Looks like the MD5 problems. ("The file's MD5 is inconsistent!")
Mackspower

@DVDFab Team - I haven't had a response and the issue still exists with v12.0.6.7. The OTA update to v12.0.6.8 fails.

Please, please fix this . . .

Mona

@DVDFab Team - I haven't had a response and the issue still exists with v12.0.6.7. The OTA update to v12.0.6.8 fails.

Please, please fix this . . .
Mackspower

ripstop

Unfortunately I have the same issue, all I get is a small black window with "Live update" in the top left corner and nothing else. It hasn't been working for the releases since 12.0.5.3 very similar to the OP. Yes I understand I can download the updates directly but it would be nice to fix the problem :)