No download possible for TV show "Snapped - Wenn Frauen töten"

morningshow

StreamFab 6.1.5.8 (and 6.1.6.0, too) fail to download any episode of "Snapped - Wenn Frauen töten" at the moment (while other airings are working to download).
Please fix this.

Germania

fail to download ... (while other airings are working to download).
morningshow

This is for all VIP services - read here

morningshow

This is for all VIP services - read here
Germania

Sorry for not being clear.
I am NOT trying to analyze something while downloading something else simultaneously.

To make it more clear:

- I cannot download any episode of "Snapped - Wenn Frauen töten".
- I can view the same episodes of the same show in an external browser like Chrome (using the same credentials).
- I can download other airings of other shows of the same service (RTL+) using the same credentials.

For the TV show mentioned, the message is:
"Failed. If access to the video information is not possible, please check your network connection or ask us for help." (self-translated from the original German error message).

Germania

I tried (s10e21) yesterday successfully before my reply..
..so I thought you meant add to the ongoing download.

But you mean that you can dl other shows/films from rtl+ (right?)

Anyway it still works (s10e22)

Analyse

Download

Finished

(show from yesterday is today away)

morningshow

Here is my user experience... with season 29 (which is the actual version and added only few days ago).

Then... SF tries to analyze and fails...

Germania

Then s29 need the newer widevine 2710 - see header in forum !

[Critical]: [WVRTLPlus]" "GetlicenseData failed nError :0, data:
[Info]: [WVRTLPlus]" "Get Stream license, nCount :2, m_GotKeyRunStatus :6
[Critical]: "[WVRTLPlus]" license is NULL! retry.

I've same message in SF, but File is okay - manually download:

result:

Cats4U

Morningshow, you uploaded everything but what I needed to put this one in the books, the StreamFab.log. Luckily, Germania gave an excerpt that seems to point to a DRM change. If either of you could attach a full StreamFab.log, I'd appreciate it, and then I can put it in the hands of the Developers and get this thing worked on.

Germania

If either of you could attach a full StreamFab.log, I'd appreciate it, and then I can put it in the hands of the Developers and get this thing worked on.
Cats4U

Here we are - have a good one

(but i think the url/file expire soon)

StreamFab.log

morningshow

Just a quick follow up... problem is still the same with version 6.1.6.1 which further supports the case that it will probably be a kind of DRM upgrade problem. For this series, the new episodes are only online 7 days, so the sooner developers check this out the better. :-) But: no pressure...

Sebastian001

Just a quick follow up... problem is still the same with version 6.1.6.1 which further supports the case that it will probably be a kind of DRM upgrade problem. For this series, the new episodes are only online 7 days, so the sooner developers check this out the better. :-) But: no pressure...
morningshow

So I personally expect at least 14 days. For the last major DRM problem on December 6th, 2022, the update came on December 22nd, 2022. just for comparison, which is no guarantee that it will be exactly the same this time!