@Cats4U I'm not surprised you're getting annoyed with what you're having to deal with all the time. I'm sure MOST of us users, me included, appreciate what you're doing in the background to get all this fixed for us! Keep going!
Ninko
I agree with this, completely.
However, as to why I didn't see the need to send log files is because based on my experience the physical results trumped the log files. Log files are a great debugging tool, especially for one that has detailed knowledge of the code. They can use the logs to determine the area in the code of question and then step through that code while processing to detect the exact issue. Since we don't have access to the code and knowing what the output should be for a particular download before the DRM issue and through every release up to the latest, the physical evidence in my view, is better than the log files. It just seemed to me that no matter how many threads I posted it in, my analysis was not being taken seriously.