@Wilson.WangStreamFab Windows 6.2.1.6Location USAUsing the new Fandango at Home module, everything fails to analyze. When I go to My Movies, then select a movie I own, I get the popup saying "analyzing" which dissapears, and I have "Analyzing Failed" in the lower rightUsing the refresh button, or trying other movies results in the same.I've tried several titles that I own, and have even tried some "free to view", and all fail the same way.Log attached.

This may be unrelated but looking at the LOG it appears that Fab is looking for /_platform_specific/win_x64/widevinecdm.dll under the Appdata\Local\CEF path and not being able to copy to the Temp/Cache/WidevineCDM paths.Its looking for: C:\Users\[user]\AppData\Local\CEF\User Data\WidevineCdm\4.10.1610.0\_platform_specific\win_x64\widevinecdm.dllBut what that doesn't exist, its really :\Users\[user]\AppData\Local\CEF\User Data\WidevineCdm\4.10.1610.0\widevinecdm.dllIts also looking for _platform_specific\win_x64\ under each version in the TEMP/CACHE folder, but they too don't exist. Manually creating those paths, and copying the DLLs doesn't help. While it resolves the errors in the log on StreamFab start, it doesn't fix Fandango At Home's analyze problem.

Everything fails to analyze on Fandango for me as well. Attaching log file

@KidJoeI can't test your three movies (need to rent) .... but analyzing a free movie works for me after adIgnore the widevine messages - outdated widevine are uselessIn your log I noticed invalidSessionKey[code][Critical]: slotRecvTextMsg msg : "_type=lightDeviceLoginResult&errorDescription=Invalid+or+expired+sessionKey&status=invalidSessionKey" m_requestType : 1[/code]btw: I can't move the selection dialog popup

@KidJoe It tries to reproduce the content, only this way it performed the analysis and I was able to perform the download in some tests I did.

Everything fails to analyze on Fandango for me as well. Attaching log fileCherokee

@KidJoe It tries to reproduce the content, only this way it performed the analysis and I was able to perform the download in some tests I did.Taz23If you are using Google Translate, try using DeepL instead because the "It tries to reproduce the content" doesn't make sense, to me anyway.

....In your log I noticed invalidSessionKey[code][Critical]: slotRecvTextMsg msg : "_type=lightDeviceLoginResult&errorDescription=Invalid+or+expired+sessionKey&status=invalidSessionKey" m_requestType : 1[/code]btw: I can't move the selection dialog popupGermaniaI tried logging out of Fandango and back in, still fails to analyze. Any suggestions on how to get rid of that error?

Doesn't work for me Germania. Nothing does. This is as bad as Record Fab.

Okay. here is something. If I do NOT use the new Fandango app and just browse to www.vudu.com, login and pick the same movie and let it use MPD it works.

I tried logging out of Fandango and back in, still fails to analyze.Any suggestions on how to get rid of that error?KidJoeNo sorry, I don't know why it works for me .... perhaps because I never rented anything.Only series need a second try:

6.2.1.6 Fandango at Home fails to Analyze

Wilson.Wang

Hi,

The dev is checking the problem, but I could not reproduce the problem.

however, things that are just "free with ads" but can't be purchased like Rush (2008) TV series, or 300 million Years TV serires only get selected as HD despite playing in 1080p in the built-in browser and being tagged HDX.

It will be fixed in new version.

Wilson

Cats4U

@Wilson.Wang - Could you please add Fandango to the Prefix list? Any time a new VIP module is created, a member of your staff should add its Prefix. This makes it easier to track individual module problems in the forum simply by color and name.

0xFeedBeef

...

It will be fixed in new version.

Wilson.Wang

Obviously I meant "... only get selected as SD..." but I think you got what I meant. Great, thanks!

Cats4U

It looks like it was done. THANK YOU!

Casterfarr

I hope the new update (6.2.1.7) fixes this issue, I did you the VIP app to try it. I will install the update and see what happens.

Casterfarr

Nope, still don't work. And here is my log file

KidJoe

Trying 6.2.1.7 I still get Analyze Failed.

I tried exiting SF, cleared log and temp folders, then using Ashampoo Uninstaller (free) to remove StreamFab, including removing SF's settings and deleting the extra reg keys Ashampoo found, rebooted and re-install using the 6.2.1.7 offline installer. Upon opening SF, I authorized, and went to settings to adjust the location of my temp, log, download folders, etc. Saved that, exited and restarted SF before trying again.

Same thing, still fails analyzing.

I also tried using the Clear History button in the Recent History section on SF's home screen, and selected Browsing History and Cookies and other site data before hitting the clear data button. Surprisingly, this did not log me out of Fandango At Home. I would have thought deleting the cookies would have done that.

Note: just as with 6.2.1.6, even though analyze fails, I can watch the movie inside SF. And hitting the analyze button while watching does fail.

FredH

Nope, still don't work. And here is my log file
Casterfarr

6.2.1.7. Doesn't change behavior for me, either. Log attached

october262

6.2.1.7. Doesn't change behavior for me, either. Log attached
FredH

try to play the movie, wait for the ad to finish, and then clicked the analyze button
and see if that works.

Stan001

I tried 2 of the FREE movies so far and have NO issue.

Are those with issues trying paid or rented movies? Maybe there is an issue there?

ADDED: for the free movies, it does seem to stick at analyzing for a bit in the queue and then did finally download.

FredH

try to play the movie, wait for the ad to finish, and then clicked the analyze button
and see if that works.
october262

No, I tried that many times. It doesn't work, either.

FredH

I tried 2 of the FREE movies so far and have NO issue.

Are those with issues trying paid or rented movies? Maybe there is an issue there?

ADDED: for the free movies, it does seem to stick at analyzing for a bit in the queue and then did finally download.
Stan001

For me it doesn't work for movies I own or free movies or TV shows

october262

For me it doesn't work for movies I own or free movies or TV shows
FredH

are you using a VPN ??

Stan001

All I can now suggest, for those who have issues, is one or more of the following.

#1 - Make sure the SF queue is EMPTY. Don't BE USING A VPN, until you get it to work!!
#2 - Make sure to log in. Try the FREE movies. They work, but do take time in the queue to analyze and then download.
I can't speak for rentals or purchases.
#3 - Uninstall and install again 6217 or the latest version of the offline installer (here).
Or do a clean uninstallation as described (here), I have not had to do this, but it might be needed for others.
#4 - Delete streamfab.log, then open SF and click the Fandango At Home (see screenshot below).
Deleting the log, then, gives only the latest attempt and possible errors.
If you still get an issue a log will be needed so then attach the streamfab.log.

This is working, and several people are getting it to work, so those who can't if nothing else fixes the issue, then include a log.

WATCH >https://gyazo.com/9a96dbbb4e1896b4c68d349a5fcc00fb

SCREENSHOT

Wilson.Wang

Hi,

Please also help to check the url of the "WebSocket" url after loging in your Vudu account in Edge browser.

Thanks!

Wilson.Wang

Hi,

Please try the test version.

https://dl.dvdfab.cn/download/StreamFab_x64_6174beta_2025_01_26_16_23_41_utility _tool_dev_vs2019_streameta_dev_fandango_v2_6b98b1d 2.exe

Please post the new log file if you still get the problem.

Wilson

FredH

Hi,

Please try the test version.

https://dl.dvdfab.cn/download/StreamFab_x64_6174beta_2025_01_26_16_23_41_utility _tool_dev_vs2019_streameta_dev_fandango_v2_6b98b1d 2.exe

Please post the new log file if you still get the problem.

Wilson
Wilson.Wang

I downloaded a free movie and a TV show that I own successfully. Thanks

Wilson.Wang

I downloaded a free movie and a TV show that I own successfully. Thanks
FredH

@FredH

Can you please also post the log file?

FredH

Here is my log. I had to ZIP it, though I deleted only a few days ago.

Cherokee

I tried the Beta Wilson posted and everything WORKS!!!! I tried 4 movies I own, 2 of which I have had trouble with in the past both on the Fandago At Home module and with RecordFab. This is so great for me as I own almost 4000 movies on Fandango and would love to be able to download some of them when I go on trips that have zero to little internet connectivity! THANKS!!!!

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