For the past two weeks I've been unable to download both recent Paramount+ and Showtime videos via my Amazon subscription. Specifically, I've tried Yellowjackets and NCIS Sydney. I'm attaching a screenshot and my log. I've done a complete uninstall and reinstall from the offline downloader. I'm currently using SF 6225, but I had the same problem with 6222. I'm running Windows 11 Pro 24H2 (not sure if installing the 2025-02 cumulative update will make any difference). I noticed from the screenshot that the language and subtitle boxes are empty when selecting H265, so I tried H264 and everything downloaded fine. I went back and selected H265 on Yellowjackets S03E02 Dislocation, which I had previously downloaded without difficulty, and it wouldn't download. I tried Ray Donovan episode 1 with H265 settings and it worked just fine. I'm not having any problems with Netflix, Hulu, Disney, Peacock, or downloading directly from Paramount+. Any assistance would be deeply appreciated.
