Can’t Download After Latest Update

LiamMaxwell93

Been trying to download from U and the download prompt won’t show up

Germania

Same for me with SF 6251

In log I see only multiple
[code][Info]: getCdmInfo found v: 0, a: 0.[/code]
the mpd url in log is correct and have of course video+audio info ..

.. but detection and analyzing works fine for me with 6250

LiamMaxwell93

Hope they can fix it

sumit098

Hello StreamFab Support Team,

I am experiencing an issue when attempting to download the latest episodes from Viu using the DRM MPD download feature in StreamFab. While older episodes download and play correctly, the new episodes are downloaded as MP4 files but appear corrupted. The downloaded video exhibits the following problems:

Audio-Video Mismatch: The video and audio are not synchronized; the faces in the video do not match the audio dialogue.
Playback Issues: The video plays intermittently, pausing or stuttering, making it unwatchable.

Examples for reference:

Older episode (downloads correctly):
https://www.viu.com/ott/za/en/vod/2641257/Skeem-Saam-S14
Latest episodes (show the issue):
https://www.viu.com/ott/za/en/vod/2665775/Skeem-Saam-S14
https://www.viu.com/ott/za/en/vod/2665774/Skeem-Saam-S14
https://www.viu.com/ott/za/en/vod/2664564/Skeem-Saam-S14

Additional Information:

No login or premium subscription is required to access these episodes.
The website requires a South Africa network to access the content, which I have ensured while testing.
Older episodes still download and play correctly, so this appears to be an issue with newer DRM-protected MPD streams from Viu.
Downloaded files are always in MP4 format but are corrupted or stuttering.

It seems like a change in Viu’s streaming DRM or encoding may have affected the download process for newer episodes. I kindly request your team to investigate this issue and provide a fix or update for StreamFab so that new episodes can be downloaded correctly.

Please let me know if you require any log files or further details from my side to reproduce the issue.

Thank you for your attention.

Germania

Please ignore this post because it's in new topic here

Wilson.Wang

Hi all,

Please try the new test version and tell me the result, thanks!

Wilson

Germania

Please try the new test version and tell me the result, thanks!
Wilson.Wang

I thought it's only a fix for HBO Max

I tried U with same title and 6252 official ..
.. then I tried the test version from here

No analysis, the log shows the same as 6251 – multiple times
[code][Info]: getCdmInfo found v: 0, a: 0.[/code]

Wilson.Wang

https://dl.dvdfab.cn/download/StreamFab_x64_6252official_2025_09_01_13_24_35_uti lity_tool_dev_vs2019_streameta_dev_vs2019_f0deb804 .exe

Ah, sorry, it's the download link.

Sky West

https://dl.dvdfab.cn/download/StreamFab_x64_6252official_2025_09_01_13_24_35_uti lity_tool_dev_vs2019_streameta_dev_vs2019_f0deb804 .exe

Ah, sorry, it's the download link.
Wilson.Wang

Thanks @Wilson Wang Yes the version you've linked to works for me with U which is good news.

I've noticed that the website address is now https://u.co.uk so I'm wondering if that means Germania was right and that it means that U have updated their website (which he thought was the only way the issue could be fixed).

Germania

Please try the new test version and tell me the result, thanks!
Wilson.Wang

I tried three episodes from different series ..
.. and can confirm that it works also fine for me

Hakunamatata67

I had the same issue with Orange TV as well, it's working now with the last version.

Germania

U works fine for me with 6253

Bysdontcry

Hi. I can't download any movies from MGM Plus. Used to be able to. Am getting this error. Anyone else?

Stan001

Hi. I can't download any movies from MGM Plus. Used to be able to. Am getting this error. Anyone else?

Bysdontcry

I have not downloaded much from MGM+, but I tried 6252 and 6253 and got the failed to obtain decryption key. So not sure, or was it an earlier version that worked?
If not, then I guess a change in MGM+

Bysdontcry

Thanks for checking. I've downloaded a bunch from there in the past. It's been at least the last two versions of SF that haven't worked so about the last 2-4 weeks.

Germania

So not sure, or was it an earlier version that worked?
Stan001

I can't test (no account) - but most DRM Downloader problems affected > 6250

I would try 6250 to see if it's an SF problem
or if the website has been changed

Dado29

6253 DRM MPD is fixed

Dado29

I can't test (no account) - but most DRM Downloader problems affected > 6250

I would try 6250 to see if it's an SF problem
or if the website has been changed
Germania

you can try DRM MPD on this site with free register (most titles is region Serbia locked, working with VPN) rtsplaneta.rs

Stan001

I can't test (no account) - but most DRM Downloader problems affected > 6250

I would try 6250 to see if it's an SF problem
or if the website has been changed
Germania

For sure, a site change. Is what Bysdontcry should have done is reported it when it stopped working. I went back now to 6249 still same message.
As I said, it's been awhile since I even tried MGM+.
I don't see where MGM+ is even an official supported site, but I know there are many sites not stated as officially supported and do work.

october262

I can't test (no account) - but most DRM Downloader problems affected > 6250

I would try 6250 to see if it's an SF problem
or if the website has been changed
Germania

for MGM+, try the series "billy the kid" you can watch the frist 8 episodes FREE without being signed in.