Been trying to download from U and the download prompt won’t show up

Same for me with SF 6251In log I see only multiple[code][Info]: getCdmInfo found v: 0, a: 0.[/code]the mpd url in log is correct and have of course video+audio info .... but detection and analyzing works fine for me with 6250

Hello StreamFab Support Team,I am experiencing an issue when attempting to download the latest episodes from Viu using the DRM MPD download feature in StreamFab. While older episodes download and play correctly, the new episodes are downloaded as MP4 files but appear corrupted. The downloaded video exhibits the following problems: Audio-Video Mismatch: The video and audio are not synchronized; the faces in the video do not match the audio dialogue.Playback Issues: The video plays intermittently, pausing or stuttering, making it unwatchable. Examples for reference:Older episode (downloads correctly): https://www.viu.com/ott/za/en/vod/2641257/Skeem-Saam-S14Latest episodes (show the issue): https://www.viu.com/ott/za/en/vod/2665775/Skeem-Saam-S14 https://www.viu.com/ott/za/en/vod/2665774/Skeem-Saam-S14 https://www.viu.com/ott/za/en/vod/2664564/Skeem-Saam-S14 Additional Information:No login or premium subscription is required to access these episodes.The website requires a South Africa network to access the content, which I have ensured while testing.Older episodes still download and play correctly, so this appears to be an issue with newer DRM-protected MPD streams from Viu.Downloaded files are always in MP4 format but are corrupted or stuttering. It seems like a change in Viu’s streaming DRM or encoding may have affected the download process for newer episodes. I kindly request your team to investigate this issue and provide a fix or update for StreamFab so that new episodes can be downloaded correctly.Please let me know if you require any log files or further details from my side to reproduce the issue.Thank you for your attention.

Please ignore this post because it's in new topic here

Hi all,Please try the new test version and tell me the result, thanks!Wilson

Please try the new test version and tell me the result, thanks!Wilson.WangI thought it's only a fix for HBO MaxI tried U with same title and 6252 official .... then I tried the test version from hereNo analysis, the log shows the same as 6251 – multiple times[code][Info]: getCdmInfo found v: 0, a: 0.[/code]

https://dl.dvdfab.cn/download/StreamFab_x64_6252official_2025_09_01_13_24_35_uti lity_tool_dev_vs2019_streameta_dev_vs2019_f0deb804 .exeAh, sorry, it's the download link.

https://dl.dvdfab.cn/download/StreamFab_x64_6252official_2025_09_01_13_24_35_uti lity_tool_dev_vs2019_streameta_dev_vs2019_f0deb804 .exeAh, sorry, it's the download link.Wilson.WangThanks @Wilson Wang Yes the version you've linked to works for me with U which is good news.I've noticed that the website address is now https://u.co.uk so I'm wondering if that means Germania was right and that it means that U have updated their website (which he thought was the only way the issue could be fixed).

Please try the new test version and tell me the result, thanks!Wilson.WangI tried three episodes from different series .... and can confirm that it works also fine for me

I had the same issue with Orange TV as well, it's working now with the last version.

Can’t Download After Latest Update

Stan001

for MGM+, try the series "billy the kid" you can watch the frist 8 episodes FREE without being signed in.

I know Germania likes to check for themselves, but the reporting user says it's been several versions of SF, and I now went back as far as possible to 6248.

308, strErrorTextForTaskQueue :Failed to obtain the decryption key, please contact us for assistance.

Germania

you can try DRM MPD on this site with free register (most titles is region Serbia locked, working with VPN) rtsplaneta.rs
Dado29

What does that say about problems with MGM+?
I had already confirmed two hours earlier that the DRM Downloader
issues for U had been resolved with 6253 (#11)

@Stan001
The info "SF that haven't worked so about the last 2-4 weeks." didn't rule out 6250 for me ..
.. it was only supposed to be a test because U (and other drm sites) no longer worked with 6251+6252

for MGM+, try the series "billy the kid" you can watch the frist 8 episodes FREE without being signed in.
october262

Nice to know - so I get[code][Info]: **** Get download Processed fail. The error is : 308[/code]
and can check more ..

Stan001

@Stan001
The info "SF that haven't worked so about the last 2-4 weeks." didn't rule out 6250 for me ..
.. it was only supposed to be a test because U (and other drm sites) no longer worked with 6251+6252

Yeah, I understand. I tested, and like I said, now went as far back as possible to 6248. What Bysdontcry should have done is reported the MGM+ issue when it stopped working.
It's got to be a site change, since no version of SF works on the site now. Hopefully, it gets reported to feedback, and then wait another few weeks for that to be fixed.
The few that tested all get the same thing, error 308, which in the log then says Failed to obtain the decryption key, please contact us for assistance.

october262

What does that say about problems with MGM+?
I had already confirmed two hours earlier that the DRM Downloader
issues for U had been resolved with 6253 (#11)

@Stan001
The info "SF that haven't worked so about the last 2-4 weeks." didn't rule out 6250 for me ..
.. it was only supposed to be a test because U (and other drm sites) no longer worked with 6251+6252

Nice to know - so I get[code][Info]: **** Get download Processed fail. The error is : 308[/code]
and can check more ..
Germania

try this command - N_m3u8DL-RE "https://abmojcraaaaaaaamnnxjjuht24st7.s3-iad-2.cf.dash.row.aiv-cdn.net/dm/3%240ChoIAiAlMAFSBoDAAoHwA3oDgLgXggEBAYgBAhgB/481d/a69b/8f73/4c4c-9fd0-f08454cbb68b/0f742e4b-e44a-40fa-a63c-9d1a55a0bea1_corrected.mpd?amznDtid=AOAGZA014O5RE& encoding=segmentBase" -H "User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:139.0) Gecko/20100101 Firefox/139.0" -H "Accept: */*" -H "Referer: https://www.mgmplus.com/" -H "Origin: https://www.mgmplus.com" --key 2c67c8c3bfb34a4ea8a23c48c376d78b:6e16f85608a4bd82e 93a08e70405544b --key b2711544c8894f688be3cb7bfa1c01a5:4fd63502df8277cb1 9f0917341f09d51 --key b770d5b4bb6b594daf985845aae9aa5f:b0cb46d2d31cf044b c73db71e9865f6f --use-shaka-packager -M format=mkv

and see if it works for you

Germania

Currently I know, that preroll (ad) use m3u8 - content use mpd
and the right mpd url and kid for Video+Audio is in log ..
.. and of course I've no problem to get keys for billy the kid 1 (no header needed - dl works also with yt-dlp)

And I can confirm that all usable SF versions (6247-6253) can't get this

Germania

try this command .. and see if it works for you
october262

argh - with your mpd url it's only 540p ..
.. who would want something like that?

With my mpd url I get 1080p - see above
I used [code]https://abgfvguaaaaaaaamnnxjjuht24st7.s3-iad-2.cf.dash.row.aiv-cdn.net/746c/961b/05be/419e-b703-3e266ce6d29f/b3691b50-9f32-4537-836d-7fec94791b26_corrected.mpd?amznDtid=AOAGZA014O5RE&encoding=segmentBase[/code]

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