I can´t download nothing on apple tv. The download is too slow. Has anyone run into the same problem?

@"Pepe78"#p471782 My hog roast takes a long time to... roast.... That's pretty much what you said... What are you trying to download? What resolution? What is "too slow"??? 🤷♂️

I try to download 1080p and it take hours. And sometimes a ver error 702 i guess in the final

I have heard some have slow downloading from Apple TV. That could be so many things. Location, Internet speed etc. And some providers can throttle download speeds as if viewing via the app on TV, they don't need to give 1 gig speed, as the apps buffer the streams.

I have 1 gib internet and even if i try to download 480p speed is in kb/s too slow also.

@"Pepe78"#p471788 sounds like a local issue, ATV is literally the only service that manages to saturate my synchronous 2.5Gbps... Are you on VPN?

well, what's the actual download speed as it's downloading, or do you mean "processing takes long"?

The speed is to slow 1 mb and less. I tried in diferente computers on Windows 10 and Windows 11 and is the same.

Some tine ago i download from Apple TV and I have no issues

just downloaded a 4K episode from ATV with 6277, came through at about 90MBps

Apple tv too slow

skylooker

Apple TV is gone so far.

TheRaven

For me it is not just slow, it is not working. And this is just trying to download one episode. No queue.
The program looks like it is downloading fine, then when it gets to 99%, instead of processing, it starts the download again. Then around 60% the progress bar changes from “Downloading Video” to “Downloading Audio”. It then basically stops, but it does not error out. I let it finish once and after a few hours I got the success notification. When I tried to play the file it looked OK, except the audio cut out about 10 minutes in.
Of course I have opened a ticket and am waiting patiently.

Germania

TheRaven when it gets to 99%, instead of processing, it starts the download again.
…
Of course I have opened a ticket and am waiting patiently.

Don’t waste your time - SF can’t fix your connection problem.

simchris

Changing your DNS to Google or Cloudflare may help, may not.

Pepe78

I changed to Cloudflare DNS and now is working. Downloads normal. Thanks for the tip

TheRaven

I tried Google DNS, didn’t work. I then tried my VPN and it worked great! I will try Cloudflare just for the heck of it. Thanks for the help @Germania and @simchris .

EDIT: Cloudflare worked better than VPN. Lightning fast, so far.

scott1

TheRaven What cloudfare DNS are you using I have tried 1.1.1.1 and 1.0.0.1 and they are still slow with AppleTV.

simchris

aaaand … s3/ep3 foundation stalled and timed out.
so, guess this is an ongoing thing with ‘apple pipes’ right now.

simchris

and, then it works again. I’m going to chalk this up to transitory issues, much like sometimes happens with Netflix. Moving on :)

TheRaven

scott1
I am using those settings. I don’t know much about this stuff or why it would work for me and not for you. Maybe someone more knowledgeable could chime in. Maybe it has something to do with location or ISP.

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