Episodes recorded on AppleTV have the wrong subtitles. The subtitles seem to be from a prior episode, and seem to start "midway" through the previous episode. This is repeatable and existed in version 7 and continues in version 7001. Before my latest attempt, I cleared temp/cache and logs and started with a fresh login to AppleTV and downloaded episode 6 of season 1 of Pluribus as HDR10+ 4K 5.1 audio. Submitted Feedback through the app, attaching logs here in case anyone else finds something and/or wants to corroborate the issue. [upl-file uuid=dd00d7b7-de9b-49c1-bac8-22478a361055 size=150kB]streamfab.log[/upl-file]

I can't confirm that, neither as a separate srt nor like you as “Remux into file” in mp4. ![f7OKStI.md.jpg](https://iili.io/f7OKStI.md.jpg) Is it possible that you dl multiple epis at once? (I added only the single epi to queue - like your log)

Thanks for checking @"Germania"#86655 Before trying again today, I completely wiped TEMP and LOGS and started by logging in to AppleTV, and I grabbed the episode with no other titles in the queue. (Sequence: close SF, confirm all processes closed, clear TEMP, clear LOGS, launch SF, open AppleTV, login, click Pluribus from home screen. Analysis commenced, I selected HDR+, max 4K resolution, and 5.1 audio, clicked Download Now. My intent was to ensure there were no "leftovers" from any prior downloads, so if there were issues, it would be in a clean log and only based on this one download. Based on today's results, I just checked all episodes of The Last Frontier that I captured from from AppleTV a few days ago (version 7.0.0) and every one of them has the wrong subtitles. Turns out another user is having this issue wth Apple and Pluribus, but in this case with Apple on Amazon: https://forum.dvdfab.cn/d/470235-subtitles-are-a-mess So something is funky with AppleTV (but apparetnly not consistently funky)

jeg får denne fejl når jeg forsøger at hende på appel tv > Remove the attached pic, it's included the user email...

> @"janniep"#p472667 jeg får denne fejl når jeg forsøger at hende på appel tv I don't think it's a good idea for your email address to be visible. Close SF, rename your cache - like [here](https://forum.dvdfab.cn/assets/files/2025-10-31/1761939689-648820-cache-old.jpg) start SF, enter your mail/pass and click on save: ![](https://i.ibb.co/Y4cpLNjt/atv-login-save.jpg) then confirm "Trust" ![](https://i.ibb.co/chShSSSP/atv-login-trust.jpg) Please note that you need relogin for all provider

Something funky is definitely going on, look at the sequence numbers inside the VTT (Pluribus S01E06/EN, and shouldn't there be forced EN subs, I only get a regular captions file, luckily forced is a subset of that so not missing out), for example:- [upl-image-preview uuid=5dd3431b-c32c-4b52-889e-2780838015cf url=https://forum.dvdfab.cn/assets/files/2025-12-13/1765600175-47153-image.png alt={TEXT?}] @"DarkSkies"#p472640 for future reference, could you tag your posts with the appropriate module name so that it's easier to find instead of a generic "Feedback & Support" tag like:- [upl-image-preview uuid=fa7317fe-716d-4b7d-9679-98d0035fdbce url=https://forum.dvdfab.cn/assets/files/2025-12-13/1765599784-867186-image.png alt={TEXT?}]

> @"0xFeedBeef"#p472697 Something funky is definitely going on, look at the sequence numbers inside the VTT “Extract Original Format” has never worked for half of all providers. But this has nothing to do with op, because he used Remux. As I wrote: > @"Germania"#p472651 I can’t confirm that, neither as a separate srt > nor like you as “Remux into file” in mp4. And extract to srt (other then vtt and used for remux) is fine for me.

@"Germania"#p472706 I wouldn't be so certain- the way that SF works is that it assembles the captions file from sources, and only then either muxes that into mp4/mkv, converts that to srt (probably using ffmpeg), or simply moves the assembled file to the correct place under the correct name. So the vtt that I get is literally what SF assembles from Apple, where as what you get is an attempted fix by ffmpeg

> @"0xFeedBeef"#p472719 I wouldn’t be so certain "Remux Into File (SRT)" convert vtt to srt before remux I tried remux and open result in SubTitle Edit: The entire text and start times are identical with "Extract to SRT" .. .. only the end times are sometimes (exact 3x) 300 ms earlier.

> @"Germania"#p472721 convert vtt to srt and the conversion is most likely done by ffmpeg, and I'd not be surprised if it tries to repair presentation times by re-ordering them property and ignoring vtt sequence numbers

@"0xFeedBeef"#p472697 Thanks for drilling into the subtitle issue. It's very bizarre... hope the dev team can sort it out. (Note: I had originally selected the AppleTV tag but changed it when I added the log, thinking I needed to reference that. It would be great if we chould have moe than one user-supplied tag.)

AppleTV Subtitles still Incorrect in SF 7001

Germania

0xFeedBeef sometimes ATV plays promo material for upcoming series and such, maybe it’s that?

Sounds entirely possible ..
.. but 11 segments for subs seems too much to me

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