Netflix downloads in H.265 and AV1 fail with error code 702

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All Netflix downloads in H.265 and AV1 fail with error code 702 – downloads in H.264 work fine. H.265 downloads also work fine for Amazon and Disney+. To be fair, StreamFab warns when trying to download H.265 from Netflix, and no resolution is shown for H.265 in the settings window for the download. There are no such warnings for AV1.

I am on macOS 26.5.1, StreamFab 7.0.2.6.

Does anyone else experience this problem?

Germania

temp1 no resolution is shown for H.265

Then you get usually only H265 SDR with ad-free plan ..
.. are you sure AV1 is offered ? - compare bit rates with H264 High:

Now it offer no H264 Main if no AV1 is available ..
.. but H264 High is also wrong if AV1 is selected.
Unfortunately it’s now more difficult to detect if it’s not a AV1 offer

Please name country + title for more info

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Germania Germany, tested with Pulp Fiction and Rocky. Both titles download correctly in H.264 High, and AV1 is offered with approx. 50% of the H.254 bitrate. Download actually works for AV1, error occurs at the processing stage.

Germania

temp1 Download actually works for AV1, error occurs at the processing stage

Then please attach StreamFab.log ..
.. but I’ve no experience with Mac logs and can’t test with Mac

With SF for Windows no problem with AV1 in Germany

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Germania According to the log, the decryption fails (s. attachment).

streamfab.log

254kB

Germania

I don’t know what this mean ..
[default] **** Get ck center error: "The td field is required."

.. but the problem is
[Info]: [DC.Netflix] Checking file : "/Users .. video [Critical]: [DC.Netflix] IsBadFile : "/Users/.. video [Critical]: [DC.Netflix] Decrypt video stream failed

my win log to compare:
[DC.Netflix] Checking file : "C:/Users/Germania .. video [DC.Netflix] Check done. "C:/Users/Germania .. video

GetDecryptSize : 1140836873 is the same as for me ..
.. sorry about - but I can’t detect the reason for the problem

btw: I tried with same settings: mp4, de+en 640 + en subs remuxed -> all fine

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Germania Ok, so it looks like a Mac-specific problem. Thanks for looking into this!

october262

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this error - **** Get ck center error: "The td field is required
try clearing your cookies & cache in streamfab, restart streamfab and retry netflix again

The “The td field is required” error typically indicates a corrupted cookie, cached browser data, or a temporary validation glitch on the Netflix site or app

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october262 Unfortunately, deleting all StreamFab-related files (in /Users/snafu/Document/DVDFab/) did not solve the issue. (s. attachment).

streamfab.log

392kB

riddhi.seo

Many StreamFab users on macOS encounter Error 702 when trying to download Netflix videos using H.265 or AV1. This usually happens during the packaging stage, as Netflix frequently changes its DRM security. While Amazon and Disney+ work fine, StreamFab currently struggles to process Netflix’s specific high-efficiency video formats on Mac. To fix this, stick to H.264 for Netflix downloads, since it remains stable. You can also try clearing your StreamFab cache or changing your temporary storage path to a drive with more space, , which sometimes helps bypass the packaging error.

=> Germania has removed the advertising inside - please note the forum rules

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riddhi.seo I already tried clearing the cache (and anything else), and I have plenty of space on my primary drive. So I guess I will just have to accept that I am stuck with H.264 on Netflix (for now). Thanks again to everyone who replied.