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  • Itunes crashes while removing DRM from Music...

    DVDFab 10.0.6.2
    Windows 10
    iTunes 12.7.0.166

    I have a bunch of songs queued up in DVDFab. I begin the process. After the first song, DVDFab reports successful, but iTunes crashes and Windows tells me its creating a Mini Dump file. I click OK to close iTunes, and DVDFab goes onto the next file, and iTunes crashes the same way.

    I see a lot of "Info: "Audio DrmRemoval:RemoveDrmVideo fail!(unknown Error: 5)"" in the DVDFab log file.

    Any thoughts of what to look at?


  • #2
    Hi KidJoe
    Please post DRM_internal log here.
    You can find it from C:\Users\xxx\Documents\DVDFab10\Log\drm_internal.l og"

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    • #3
      Here it is
      Attached Files

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