Announcement

Collapse
No announcement yet.

Itunes crashes while removing DRM from Music...

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Itunes crashes while removing DRM from Music...

    DVDFab 10.0.6.2
    Windows 10
    iTunes 12.7.0.166

    I have a bunch of songs queued up in DVDFab. I begin the process. After the first song, DVDFab reports successful, but iTunes crashes and Windows tells me its creating a Mini Dump file. I click OK to close iTunes, and DVDFab goes onto the next file, and iTunes crashes the same way.

    I see a lot of "Info: "Audio DrmRemoval:RemoveDrmVideo fail!(unknown Error: 5)"" in the DVDFab log file.

    Any thoughts of what to look at?


  • #2
    Hi KidJoe
    Please post DRM_internal log here.
    You can find it from C:\Users\xxx\Documents\DVDFab10\Log\drm_internal.l og"
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      Here it is
      Attached Files

      Comment


      • #4
        Dora was that helpful? Do you need anything else?

        Comment


        • #5
          We will check this.
          You can try this on the latest version 10064.
          If you have any other keys way can reproduce it, tell us.
          Thanks for your feedback.
          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


          • #6
            10064 acts the same.

            oh, another symptom I'm having (before 10064 too)... sometimes song is listed in FAB as being processed, Itunes is "playing" the next song, and continues to play... then FAB errors eventually.

            Comment

            Working...
            X