DRM Removal for Movies DRM Process Failed

[Ridehd]

Crimes of Grindewald:

17:05:46 Info: "[Main Application]OS.language: English; OS.country: UnitedStates; OS.ScaleFactor: 1;OS.ProductName: Windows 10; OS.KernelVersion: 10.0.17763"
17:05:46 Info: "[Main Application]App.skin: blue; App.language: ENU; App.parentVersion: 11.0.2.1;App.Version: 2.0.0.2; App.platform: x64"
17:05:46 Info: "[ITunes Load View]Init Video!"
17:05:46 Info: "[ITunes Load View]Init Audio!"
17:05:48 Info: "[Main Application]Selected Audio Model"
17:05:51 Info: "[Get source info Thread]" Get info begin: "C:/Users/jeffr/Music/iTunes/iTunes Media/Movies/Fantastic Beasts_ The Crimes of Grindelw/02 Fantastic Beasts_ The Crimes of G.m4v"
17:05:51 Info: "[Get source info Thread]" read info from bottom finished: "C:/Users/jeffr/Music/iTunes/iTunes Media/Movies/Fantastic Beasts_ The Crimes of Grindelw/02 Fantastic Beasts_ The Crimes of G.m4v"
17:05:51 Info: "[Get source info Thread]" analyze info!
17:05:51 Info: "[Get source info Thread]" Get info sucessed!!
17:06:19 Info: "[Video DrmRemoval]" "Registered: 1 Enabled: 1"
17:06:19 Info: "[Video DrmRemoval]" "iTunes is running!"
17:06:21 Info: "[Video DrmRemoval]" "kill itunes!"
17:06:21 Info: "[Video DrmRemoval]" "Start work!"
17:06:21 Info: "[Video DrmRemoval]check task no error"
17:06:21 Info: "[Video DrmRemoval]Thread working!"
17:06:21 Info: "[Video DrmRemoval]Source Path(C:\\Users\\jeffr\\Music\\iTunes\\iTunes Media\\Movies\\Fantastic Beasts_ The Crimes of Grindelw\\02 Fantastic Beasts_ The Crimes of G.m4v)"
17:06:21 Info: "[Video DrmRemoval]Output Path(D:\\New folder\\Movie\\Fantastic Beasts The Crimes of Grindelwald\\02 Fantastic Beasts_ The Crimes of G.mp4)"
17:06:21 Info: "[Video DrmRemoval]Removal drm begin!"
17:06:49 Info: "[Video DrmRemoval]Removal drm end!"
17:06:49 Info: "[Video DrmRemoval]Removal fail:21:m4v_begin_convert_failed!"
17:06:49 Info: "[Video DrmRemoval]Delete IosFile!"
17:06:51 Info: "[Video DrmRemoval]thread finish!"
17:06:51 Info: "[Video DrmRemoval]retry!"
17:06:51 Info: "[Video DrmRemoval]reTry Count 3"
17:06:51 Info: "[Video DrmRemoval]check task no error"
17:06:51 Info: "[Video DrmRemoval]Thread working!"
17:06:51 Info: "[Video DrmRemoval]Source Path(C:\\Users\\jeffr\\Music\\iTunes\\iTunes Media\\Movies\\Fantastic Beasts_ The Crimes of Grindelw\\02 Fantastic Beasts_ The Crimes of G.m4v)"
17:06:51 Info: "[Video DrmRemoval]Output Path(D:\\New folder\\Movie\\Fantastic Beasts The Crimes of Grindelwald\\02 Fantastic Beasts_ The Crimes of G.mp4)"
17:06:51 Info: "[Video DrmRemoval]Removal drm begin!"
17:07:23 Info: "[Video DrmRemoval]Removal drm end!"
17:07:23 Info: "[Video DrmRemoval]Removal fail:21:m4v_begin_convert_failed!"
17:07:23 Info: "[Video DrmRemoval]Delete IosFile!"
17:07:25 Info: "[Video DrmRemoval]thread finish!"
17:07:25 Info: "[Video DrmRemoval]retry!"
17:07:25 Info: "[Video DrmRemoval]reTry Count 2"
17:07:25 Info: "[Video DrmRemoval]check task no error"
17:07:25 Info: "[Video DrmRemoval]Thread working!"
17:07:25 Info: "[Video DrmRemoval]Source Path(C:\\Users\\jeffr\\Music\\iTunes\\iTunes Media\\Movies\\Fantastic Beasts_ The Crimes of Grindelw\\02 Fantastic Beasts_ The Crimes of G.m4v)"
17:07:25 Info: "[Video DrmRemoval]Output Path(D:\\New folder\\Movie\\Fantastic Beasts The Crimes of Grindelwald\\02 Fantastic Beasts_ The Crimes of G.mp4)"
17:07:25 Info: "[Video DrmRemoval]Removal drm begin!"
17:07:52 Info: "[Video DrmRemoval]Removal drm end!"
17:07:52 Info: "[Video DrmRemoval]Removal fail:21:m4v_begin_convert_failed!"
17:07:52 Info: "[Video DrmRemoval]Delete IosFile!"
17:07:54 Info: "[Video DrmRemoval]thread finish!"
17:07:54 Info: "[Video DrmRemoval]retry!"
17:07:54 Info: "[Video DrmRemoval]reTry Count 1"
17:07:54 Info: "[Video DrmRemoval]check task no error"
17:07:54 Info: "[Video DrmRemoval]Thread working!"
17:07:54 Info: "[Video DrmRemoval]Source Path(C:\\Users\\jeffr\\Music\\iTunes\\iTunes Media\\Movies\\Fantastic Beasts_ The Crimes of Grindelw\\02 Fantastic Beasts_ The Crimes of G.m4v)"
17:07:54 Info: "[Video DrmRemoval]Output Path(D:\\New folder\\Movie\\Fantastic Beasts The Crimes of Grindelwald\\02 Fantastic Beasts_ The Crimes of G.mp4)"
17:07:54 Info: "[Video DrmRemoval]Removal drm begin!"
17:08:20 Info: "[Video DrmRemoval]Removal drm end!"
17:08:20 Info: "[Video DrmRemoval]Removal fail:21:m4v_begin_convert_failed!"
17:08:20 Info: "[Video DrmRemoval]Delete IosFile!"
17:08:22 Info: "[Video DrmRemoval]thread finish!"
17:08:22 Info: "[Video DrmRemoval]retry!"
17:08:22 Info: "[Video DrmRemoval]reTry Count 0"
17:15:08 Info: "[Main Application]quit app"

[knighter]

The log shows "file decryption failed". Please check if the file can be playback normally, if it is blocked by pop up window and if it has been authorized.

[Ridehd]

It plays perfectly and is authorized.

[Ashley]

It plays perfectly and is authorized.

Hi, the developer wants to solve the issue as soon as possible. So they would like to access to your computer to check it out. I sent you a PM about this, please read and reply, thanks.

[Ridehd]

It is on my home computer I won't be there until 6 pm CDT GMT -6. When best to launch teamviewer?

[Mona]

It is on my home computer I won't be there until 6 pm CDT GMT -6. When best to launch teamviewer?

Please download and install the latest DVDFab 11 and install the latest iTunes (be sure to authorize it on the computer), run DVDFab as administrator to try again and see the result. If have problem, please describe with details, screenshots and attach the drm log file as an attachment. Thanks.