iTunes 12.10.3 Support

[Justin]

any update in this i have serched over the inteneet and no company supports itunes 12.9.6.4

[slottedpig]

So no update from dvdfab support on this? Are they making progress or has apple figured out a way to lock it out completely?

[LastBlackCloud]

.......

The new file is 12 GigaBytes in size, the DRMed one was 5.5, ........ .

Oh, dear. I must apologise.

Truly, I must.

I found and downloaded MediaInfo, it's a cool tool. The Text view of the file gives this:

"File size : 11.8 MiB
Duration : 2 h 28 min"

*MiB*. MEGA-Bytes.

I'm going blind in my dotage. Also slow. So trying this second file with the DRM removal tool did *not* work. It was just as broken as the first one I did with the more recent version of iTunes.

12 MB. Yes, that will be why nothing can play it. 12 MB is barely a frame.

Sorry.

[LastBlackCloud]

If the file has problems, scan it with MediaInfo and attach the text file output to a new post so the developers and see and study it. Or upload it to the DVDFab ftp site. Have you tried it with another software player, such as Fab's?

I tried to play it in Windows Media Player. That didn't work. Codec incompatibility. Nope, I'm far too tired, old and lazy to scurry about on the Web looking for codecs. I don't have DVDFab Player or Quicktime so I can't use those. iTunes won't add the new no_DRM version of the file to its library.

The new file is 12 GigaBytes in size, the DRMed one was 5.5, and my upload speed is exceedingly poor. I'd get it done by about Christmas 2525 or later so I'm probably not going to attempt that.

I don't have "Mediainfo" and I can't be bothered to trawl the 'net looking for it. Sorry, I'm not being very co-operative or helpful, am I?

I just want the program, or Application, to *work*. Without fussing about, installing stuff or doing things I was employed to do before I retired. Is that asking too much?

Justin: the "new" older version of iTunes was installed in a different place from the first one. I tried very, very hard to eliminate all traces of the original, newer version. I even force deleted the "library" fit, the "*.itl" manually. Again, that is more like *work* than fun but I managed it.

My conclusion is that I've wasted the effort, time and money so I'm writing it off as lost. Apologies for having butted in.

[Justin]

I have a bit of a fix this downgrade to itunes Version 12.9.6.3 and make sure you dont intall it in the same place as the other itunes verion creat a new folder and istall it in there all the apple application programs egg apple application support 32 bit and 64 bit and apples software update.. Again as i stated dont install it in the same location create a New Folder and istall it in there

[signals]

If the file has problems, scan it with MediaInfo and attach the text file output to a new post so the developers and see and study it. Or upload it to the DVDFab ftp site. Have you tried it with another software player, such as Fab's?

[LastBlackCloud]

For now, the iTunes version that Mona posted seems to work for others, why not give that a try until the developers can generate a fix for the newer version.

So, I triedthe DTM remover. It needed iTunes instaled. So I installed iTunes, reluctantly. Remover stated iTunes, several times then crashed the program. Error code 21 is logged in the DRM log file. So I came here for help.II tried using the version of iTunes cited above, the older one. This did not work on one file, posssibly because it was "1080p" and DVDFab thinks my graphics card can't handle that, though it does. I was clicking on "Use SD" in the warning dialog box. As that failed miserably, only creating a 6 MEGAByte output file, I decided to try a second movie (also 1080p). That time I clicked "OK" on the warning. That seemed to work. It took ages. After several hours of sleep, I found a "success" dialog box and a new, DRM-free file. It is 3 times the size of the original but that's fuine as storage is cheap.

The problem is that VLC doensn't read it. The file is broken. I don't know why and I'm too tired fighting with this broken DRM remover to bother any more. All told, this was a total waste of time, effort and money.

[KidJoe]

So i purchased DVDFab DRM Removal (Never Expire) today, before reading on the forum that it isn't working. Same issue as Justin with iTunes 12.10.3... After reading I decided to downgraded to iTunes 12.9.0.167. Then the process made it to 88% before crashing. I hope it's resolved soon so I can say my purchase is not in vain.

Can you try what I posted here -> https://forum.dvdfab.cn/forum/dvdfab...or-drm-removal and see if it helps you?

I was able to do 9 movies last night without a problem.

I did have two fail, but DVDFab reported failure this time, and later when I tried playing the original in iTunes it errors so I might have bad downloads.

[lrhall96]

So i purchased DVDFab DRM Removal (Never Expire) today, before reading on the forum that it isn't working. Same issue as Justin with iTunes 12.10.3... After reading I decided to downgraded to iTunes 12.9.0.167. Then the process made it to 88% before crashing. I hope it's resolved soon so I can say my purchase is not in vain.

[signals]

I am sorry to hear it. The lesson to take from this thread is that if you have a version of iTunes that works, don’t update it. The updates often remove things under user control.

[KidJoe]

Another user said it worked fine, have you tried it?

Yes I have. And it crashes iTunes and doesn't work. In addition, DVDFab seems to think the process completed successfully per it's on screen display and logs.

[signals]

Another user said it worked fine, have you tried it?

[KidJoe]

For now, the iTunes version that Mona posted seems to work for others, why not give that a try until the developers can generate a fix for the newer version.

Unfortunately that version is NOT working... As an example, see -> https://forum.dvdfab.cn/forum/dvdfab...vdfab-11-0-6-6

[signals]

For now, the iTunes version that Mona posted seems to work for others, why not give that a try until the developers can generate a fix for the newer version.

[slottedpig]

Any update on the status of this? I'm getting worried that we may have to find new software to do this but I don't want to do that because I like the ease of fab.