DVDFab Forum - DVDFAB Meta Uploader Not Detecting Forum Name

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    DVDFAB Meta Uploader Not Detecting Forum Name

    DVDFab Metadata Uploader is stuck on "We noticed your registered email and forum email are the same. Detecting forum handle." It then fails and asks for a retry. I have checked firewall, etc and there doesn't seem to be any reason on my side for it to fail. Can you take a look please?

    #2
    Sure, thank you for the report, we will check and get back to you.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


      #3
      This happened to me as well.

      Comment


        #4
        Hi guys, the issue has been resolved, please kindly try again and feedback, thanks.
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment

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