Stuttering in Video and Audio

[drumbe]

I just wanted to pass on what worked for my issue of Stuttering Video accompanied with a Buzzing Noise in the Audio.... I tried all the suggestions mentioned here and nothing worked. Then I started looking around for a setting that may help and I came across a setting located at: SETTINGS - GENERAL - ADVANCED SETTINGS - BACKUP & RESET - FACTORY DATA RESET and it seem to fix my issue. I ignored the warnings that pop up. After rebooting, I played a movie on the internal and external hard drive and they both played error free...

[Wilson.Wang]

Hi,

I get the stuttering audio and video when playing back the movie from NAS via 2.4g wi-fi, but it's played back well after switch to 5G Wi-Fi.

And the ethernet is used default if connecting with a cable and turn on wi-fi together.

Thanks!

Wilson

[Ton NL]

I had same issue with stuttering of sound and image when playing BluRay ISO files and mkv's. After the info from gpman about the wifi settings, I disabeled the wifi and the stuttering was gone. For me I would expect that when you have connected the server by using utp, it should not keep searching for wifi network, however end good all good. I was anyhow not wanting to use wifi while I don't like streaming big amount of data by wifi. Even tried to remove the antenna's from the back side of the box which didn't work so far.

[Pierre So]

Pierre, I'm not a PC expert by any means. Can you give me some ideas on how to connect to my WIN10 PC. I've tried both Neighborhood and NFS from the MS I put in the IP address of my PC then it ask for a shared folder. Not sure what to put here. Any help would be appreciated

Sorry, I did not try to connect PC but only NAS. Maybe you use the folder property to share the folder which contains your movie files in your PC.

[wildram]

Thank you
My stuttering has stopped. Appreciate the info about going in deeper to turn off Wifi.
Rosco

[Hunter1955]

Pierre, I'm not a PC expert by any means. Can you give me some ideas on how to connect to my WIN10 PC. I've tried both Neighborhood and NFS from the MS I put in the IP address of my PC then it ask for a shared folder. Not sure what to put here. Any help would be appreciated

[Pierre So]

Hi Pierre and Hunter1955,

Did you play the movie from the internal HDD or the networt device via Wi-Fi?

Wilson

Play movie from internal HDD and from NAS via Ethernet LAN cable

[gpman]

After spending the entire weekend trying to solve my video stuttering and audio dropouts,I turned WiFi off like Pierre and Hunter1955 previously posted. That solved my issue. I had assumed that since I had connected the MediaServer via direct Ethernet, that WiFi was off. That is not the case. You must go into Settings--General--Advanced Settings--WiFi-- and click the button to switch WiFi off.

I have a WD Red 8TB HDD installed internally in the MediaServer, but cannot see it in DVDFab10 via the drop down menu to save Blu-Ray copies. My current workaround is to physically remove the HDD from the MediaServer and copy files to my Win10 PC via a docking station.

[Hunter1955]

Hi Pierre and Hunter1955,

Did you play the movie from the internal HDD or the networt device via Wi-Fi?

Wilson

I am playing from internal HDD. I have not been able to connect to a network device. That's something I'm gonna try to accomplish after most of my other issues are resolved.
If you have a link to some instructions on how to connect to a PC running Win10 I would appreciate it as I have had no luck

[Wilson.Wang]

I turned off my WiFi connection and all stuttering stopped. Thanks Pierre

Hi Pierre and Hunter1955,

Did you play the movie from the internal HDD or the networt device via Wi-Fi?

Wilson

[Hunter1955]

Maybe wifi issue

I had the same stuttering issues and I tried many option in movie player but no help.
However, I found the wifi in movie server not work as it able to save the wifi password but unable to connect to my network. And I found the movie server will continually try to connect to the saved wifi which may cause the stuttering.
I turn off the wifi in movie server, then all movie play smoothly.
But the wifi not connecting issue still outstanding.

Hope that help.
Pierre So

I turned off my WiFi connection and all stuttering stopped. Thanks Pierre

[reklov]

I turned off CEC (TV and AVR)and there are no problams anymore.

[Wilson.Wang]

Hi,

Did you play the PAL DVD source?

Wilson

[Wilson.Wang]

Hi, Did you play the PAL DVD source? Wilson

[fengtao]

Hi Hunter1955,

Thank you for sending the feedback, we will check it asap.

Best Regards,
Fengtao