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    General/Other Unable to view posters

    I updated to version 1.0.3.5. When I try to view the "Movies" or "Television" on the TV (using the Media Server) I get the error "Server Access Failure. Please try to reboot the player" on the TV. When I try to login to https://dms.dvdfab.cn/#/index I get the message "Get your DVDFab Movie Server" like it is not identifying that I own the device. The DVDFab 10.2.1.3 also is unable to locate the server. I am able to see the device on the network (Samba) and I can play the files through the Local interface on the TV but do not see any of the poster walls. I tried reverting to version 1.0.2.1 but still have the problem.

    #2
    hi, please try to logout and login again. and then check it on dms.dvdfab.cn .

    thanks.

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      #3
      Logout on the movie server or in my web browser? I tried logging out using the web browser but I still get the same message. Where do I logout on the movie server?

      Comment


        #4
        Any update on this? I have been without the interface for over a month.

        Comment


          #5
          Please go to settings / user center to logout and login it again, and still have the problem, try to update library or rebuild library

          Comment


            #6
            Okay, I finally had time to do this. Now I am unable to activate my device. It gives me an error "Internet connection failure, please check your network connection and try again." When I try activating by DVDFab, it appears to go to the beginning where I pick the language. I tried both wired and wireless networks.

            I checked my router and the DVDFab movie server is listed as connected. I even tried resetting the device using the RST pin on the back.
            Last edited by gg4; 12-06-2018, 03:20 AM.

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              #7
              I also tried updating the firmware to 1.0.3.7 Beta but still the same problem. I also tried manually activating and it gives the same "Internet connection failure, please check your network connection and try again" error.

              Comment


                #8
                In the current version, the problem of "Internet connection failure .. " should be fixed, I am not sure the reason of this problem, please try the solution :

                1. Long press the button "0" in remote and will jump to the Main UI.
                2. Goto Settings > General > Advance Settings > Devices > App
                select "DVDFab Movie Server", and click "CLEAN DATA" the Launcher will restart and the Settings guide will appear.

                Using this method will clean all unused data. Please try it


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                  #9
                  Thanks! It activated and appears to be scanning my movies now.

                  Comment


                    #10
                    Originally posted by gg4 View Post
                    Thanks! It activated and appears to be scanning my movies now.

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