old timer

[mill]

Hello old friends, i just moved and bought my first house after 53 years,but now im having problems with my Fab. I cant get updates anymore because i changed my IP .I contacted users help or what ever but im waiting a day for each responce. .Were or what can i do?
here is the last responce i got but its not working either ,its asking for a passwoor.I dont remember having a password to buy Fab. Old age i quess,or just plain stupied. sorry and thanks for the help..

Hi, Dear Paul,

We have changed your registered E-mail in our database from yyy@verizon.net to ----.

Please follow the steps below to register to be under our membership:

1). Set your passwords directly at tttyy
2). Go back to http://www.dvdfab.com/member.htm to login the user center with your E-mail and Passwords to change E-mail, renew products, download keys.

Any questions in future, please feel free to contact me.

somethings i block out on the email i got.

Sincerely yours,

[Guest]

Your IP has nothing to do with downloading updates or anything else.
Use the same password you used to log on the forum.

[Mona]

Hi mill,

Please visit http://www.dvdfab.com/member.htm?a=reset_pw&t=per , enter your registered email address to reset password, then you can login DVDFab user center at http://www.dvdfab.com/member.htm

If you still have trouble getting through this, please write to mona@dvdfab.com and provide us your registered email address or order number, then we will reset the password for you.

Regards,

mona