Bluray Drive Won't Read Some Disks?

[omatsei]

I have a computer with an LG bluray drive (model number WH14NS40), and it's been working great for the past 2 years. In the past couple of weeks though, it hasn't been able to read a couple disks. Both are brand new, never been played at all. They are Star Trek Beyond and Game of Thrones season 6, disk 4. It still reads any other disk I try, just not those 2. Is there something about those 2 that would prevent it from reading, or is my drive dying?

[october262]

Please post the dvdfab internal log files.
Also check for a firmware update for your computer's bluray drive.

[omatsei]

There aren't any internal logs because the drive / computer itself doesn't recognize that there's a disk in it. I did update the firmware to the newest version, but still have the same issue.

[martythebrit]

The disks may be defective....

[omatsei]

I'll admit the possibility that both disks are defective, but they're brand new out of the box. I'll try them in a bluray player to see, but I'd bet they're fine.

[october262]

Try starting dvdfab first then put the disc in the drive and
See if dvdfab will read the discs. If not , Uninstall the drive
Restart your computer and let windows reinstall the drive.
And are these dvd or bluray disc's ??

[3dman]

Here are the Microsoft solutions for drives not seen by windows.

https://support.microsoft.com/en-us/kb/314060

[90312]

And check other discs in the drive that you know worked. It's not unheard of that the laser diode blinks out.

[omatsei]

They're all bluray disks. I haven't bought a DVD in a decade.

I tried the two affected disks in bluray players, and they worked. I also just tried Huntsman: Winter's War, and Ghostbusters (the new one), and they both work too. I'll try uninstalling the drive and rebooting, and see if that helps.

[omatsei]

I figured I'd give an update... I just tried the Game of Thrones disk again, and it worked. I wasn't even home today, so I didn't even reboot. I have no explanation, but maybe my drive is dying and it just decided to work tonight.