Another update; this is definitely a curl issue, how or why I don't know, 9.2.3.1 works on my upgraded W10 from W7 but with a clean install of W10 Fab10 works.
So I downloaded curl and extracted it to it's own directory, so from a cmd prompt I ran curl.exe and got the following output;
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here:
curl performs SSL certificate verification by default, using a "bundle"
of Certificate Authority (CA) public keys (CA certs). If the default
bundle file isn't adequate, you can specify an alternate file
using the --cacert option.
If this HTTPS server uses a certificate signed by a CA represented in
the bundle, the certificate verification probably failed due to a
problem with the certificate (it might be expired, or the name might
not match the domain name in the URL).
If you'd like to turn off curl's verification of the certificate, use
the -k (or --insecure) option.
So I then tried curl.exe and got the following;
<html>
<body>
<h1>IS OK</h1>
</body>
</html>
which means it's responding and confirming the certificate.
Now using the output information from the first try I tried again but with the -k switch
<html>
<body>
<h1>IS OK</h1>
</body>
</html>
and it works, so by turning off curls verification to it returns Ok
I've even tried the Firefox option of downloading the certificate and importing into certmgr....but v10 still won't play ball.
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Originally posted by october262 View Post
Have received another reply from support, it's gone further up the support chain.
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Another update, totally clean install of windows 10 on another drive (the other is an upgrade from windows 7)
V10 works!! even with anti virus running...so something is preventing/or throwing the error on my upgraded version. I'll have to put the other HD back as my laptop is for remote work use, but it has the advantage that we have M/S volume licencing which helps with clean installs and testing.
I am now seriously contemplating testing this on Linux under wine because there are times when M/S becomes so frustrating that the light at the end of the tunnel gets dimmer and dimmer.
I have opened a support ticket and sent requested information, two days in a row I received emails and replied.....today nothing so I'm wondering if it's got them stumped as well, cos I am.
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No, all my browsing, email is done on my Linux machine.
That error in bold relates to the cached certificate on my laptop, so what that tells me is that the certificate on the site cannot be authenticated with the locally cached one. But with v9 it's using the locally cached certificate to allow the connection. v10 on the other hand needs to authenticate and download a certificate to use, hence it's failure, because it's looking for whereas the certificate is authenticating
Simples
The thing is I'm not sure if there is a reference to the certificate in the registry under v9, if there is, one could copy that key to the v10 registry settings.
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Well I thought I would keep updating, I decided to re image my laptop back to 19/12, no V10 installed, just 9.2.3.1, this actually works and even asks for my new server login.
However, the internal log for v9 generates this error;
error curl post: Peer certificate cannot be authenticated with known CA certificates
which is interesting as whilst it detects there is an error with the site certificate it still loads.
Install v10 same error as before, so there is some sort of issue with the site certification.
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I think we're getting somewhere...
returns IS OK! in a browser...however,
returns a certificate error
But!! returns IS OK! this is dns/ip mapping I think
I think Fab is looking for https:// when attempting 'Accessing server information' but the certificate wants http://
So either a redirect is required within Fab or a redirect/alias on the certificate.
This is a similar problem I encountered when setting up remote access for school using ssl certification, a redirect was put in place on IIS to resolve connection/authentication.Last edited by geaves; 12-22-2016, 07:58 AM.
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No, same provider I was using when I was on W7 and v9......
I have spare HDD, I just might install W7, update then try v9
The failure is related to the 2 lines in the log error curl post: SSL connect error
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Does your Internet provider use some sort of Internet Protection program ??
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Well having tried 10 so many times this will still not get past Accessing Server Information on the splash screen.
So I decided to try v9....same error as v10 so I have an issue with something, I've attached the dvdfab_internal log for v9 as it's an identical output to v10.
There is definitely something wrong regarding ssl, but this one is beyond my remit.Attached Files
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This is definitely some sort of tls/authentication problem, as the splash screen starts, you the see Accessing Server Information as which point it bombs.
I do know you can set up or it may do it automatically an alias for certificate authentication.
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Originally posted by october262 View PostWhat antivirus software do you have ??
Checked the event log:
The certificate received from the remote server does not contain the expected name. It is therefore not possible to determine whether we are connecting to the correct server. The server name we were expecting is . The TLS connection request has failed. The attached data contains the server certificate.
So the issue is related to a config setting somewhere...Oh I also checked my member login and that works
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