Burn Failed

[Crickkette]

Hi,
Can you please tell me how to open the Common Settings window, so I can click on "Diagnosis", to make sure that all the log files are enabled? I am puzzled as to where to find common settings window, in the first place.
I received a failed to burn_2 error:122 on several of my dvd's. It only burns, anywhere from 14% to 48-49%, and then stops, ejects the dvd from my burner, and asks if I want to retry, abort, ignore, or ignore all.
I need to know what's happening with my log files, first, so I can send them to you, and then maybe you can help me solve this problem. I would appreciate any, and all help from anyone. I have the newest version of DVD Fab, and I'm using great media, as I've never had a problem like this in the past. Could it be a memory problem on my PC? I'm thinking that might be an issue, if it isn't my burner, media, or my DVDFab program.
Thanks for your help in this matter.
Crickkette

[Guest]

See attachment.
click on the check mark.

[CBR929]

Hi Crickkette
122 HWS_FAILED_CALIBRATING 22 // Write failed at the beginning of the media (often a media that is poorly supported by the drive)
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s) and post right here.
CBR929

[Crickkette]

Thank you both for your help~

Thanks to Grunon, I found the diagnostic tab, through the green check mark. And as far as finding my log files, yes, I did find them, and I would love to send it here for you both to look at and see what is happening, but it says that it's too big a file to send. Now it is 4 failed burned disks, and I've never had a problem with these disks before now. I hope you can figure it out, and help me solve this. It would be greatly appreciated! :-)
Is there somewhere else where I can send these files?
Crickkette

[Crickkette]

I copied and pasted just this last burn fail. I hope this is what you're looking for.

2011-02-15 20:43:46 ---- ******************** Log session stop 15-Feb 20:43:46.584 PID 2216********************
2011-02-15 20:39:55 Error WRITE FAILED: Can't find write strategy at sector 186304
2011-02-15 20:39:51 Error Write error at 186288 (16) - Code 00 00 00 [No sense information.]
2011-02-15 20:31:11 Info Lead-in burning time (mS) 50577
2011-02-15 20:30:20 Info Write started 2058624 sectors to write
2011-02-15 20:30:20 Info Init success: DVD-R SAO
2011-02-15 20:30:20 Info Writing speed requested x8.0, effective x8.0
2011-02-15 20:30:20 Info Available write speed: 16x ,12x ,8x ,6x ,4x ,2x
2011-02-15 20:30:20 Info Media ID: MBI 01RG40
2011-02-15 20:30:20 Info Media type: DVD-R
2011-02-15 20:30:19 Info Scanned files #8, folder #2 - total size 4214953984 b. (3.93 Gb.)
2011-02-15 20:30:19 Info Inserted media type : DVD-R
2011-02-15 20:30:19 Info Write started
2011-02-15 20:30:15 Info Writable disc DVD-R inserted. Ready to write
2011-02-15 20:30:14 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-02-15 20:30:14 Info Drive has IDE-ATAPI physical interface
2011-02-15 20:30:14 Info New Drive selected : 0:0:0 - Memorex DVD+-RAM 530L v1 5M64 [H] (Usb)
2011-02-15 20:30:01 Info Parsing disc ...
2011-02-15 20:29:57 Info Disc ejected by user.
2011-02-15 20:29:49 Info Writable disc DVD-R inserted. Ready to write
2011-02-15 20:29:37 Info Parsing disc ...
2011-02-15 20:28:17 Info No disc in drive.
2011-02-15 20:28:16 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-02-15 20:28:16 Info Drive has IDE-ATAPI physical interface
2011-02-15 20:28:16 Info New Drive selected : 0:0:0 - Memorex DVD+-RAM 530L v1 5M64 [H] (Usb)
2011-02-15 20:28:13 Info Writable disc DVD-R inserted. Ready to write
2011-02-15 20:28:11 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-02-15 20:28:11 Info Drive has IDE-ATAPI physical interface
2011-02-15 20:28:11 Info New Drive selected : 0:0:0 - Memorex DVD+-RAM 530L v1 5M64 [H] (Usb)
2011-02-15 20:26:27 Info Current Drive selected : 1:1:0 - DVDRW IDE 16X A091 [D] (Ide)
2011-02-15 20:26:27 Info Using Advanced SPTI interface
2011-02-15 20:26:27 Info System default language : English (United States)
2011-02-15 20:26:27 Info User default language : English (United States)
2011-02-15 20:26:27 Info DLL Version : 4.0.15.480
2011-02-15 20:26:27 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2011-02-15 20:26:27 Info Version : 8, 0, 7, 3
2011-02-15 20:26:27 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2011-02-15 20:26:27 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2011-02-15 20:26:27 ---- ******************** Log session start 15-Feb 20:26:27.725 PID 2216********************


2011-02-15 01:32:49 ---- ******************** Log session stop 15-Feb 01:32:49.725 PID 7412********************
2011-02-15 01:12:23 Info Current Drive selected : 1:1:0 - DVDRW IDE 16X A091 [D] (Ide)
2011-02-15 01:12:23 Info Using Advanced SPTI interface
2011-02-15 01:12:23 Info System default language : English (United States)
2011-02-15 01:12:23 Info User default language : English (United States)
2011-02-15 01:12:23 Info DLL Version : 4.0.15.480
2011-02-15 01:12:23 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2011-02-15 01:12:23 Info Version : 8, 0, 7, 3
2011-02-15 01:12:23 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2011-02-15 01:12:23 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2011-02-15 01:12:23 ---- ******************** Log session start 15-Feb 01:12:23.287 PID 7412********************


2011-02-15 01:04:10 ---- ******************** Log session stop 15-Feb 01:04:10.225 PID 6132********************


DVDFab 8.0.7.3 (2011/02/15 01:11:40)

0m 18.09s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
1m 11.14s: detected dvd
1m 11.21s: drive D
1m 11.28s: dvd type 1
1m 11.31s: volume label THE_BOOK_OF_ELI
1m 14.21s: got copyright 1 fe
1m 14.85s: got udf/iso
1m 16.96s: got discinfo
1m 17.01s: pathplayer enabled
1m 37.84s: got dvdinfo
1m 38.50s: opened dvd


DVDFab 8.0.7.3 (2011/02/15 20:26:05)

0m 09.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 30.76s: detected dvd
0m 30.79s: drive H
0m 30.79s: dvd type 0
0m 30.81s: volume label
1m 58.21s: pathplayer enabled
3m 50.81s: detected dvd
3m 50.85s: drive H
3m 50.85s: dvd type 0
3m 50.85s: volume label
3m 52.32s: pathplayer enabled
4m 16.17s: detected dvd
4m 16.23s: drive H
4m 16.26s: dvd type 0
4m 16.28s: volume label


DVDFab 8.0.7.3 (2011/02/15 21:11:11)

0m 02.18s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1

[Anny]

task2-122

Hi Crickkette,

As you know, you have encountered task2-122 error (drive/media compatibility problems). You can do the following steps to see the result.

1) Try different brand media, well-known brands like Taiyo Yuden and Verbatim will be better; Keep away of Memorex media, some of which are of poor quality;

2) Try different format media like DVD+R/RW if your DVD writer supports;

3) Check your writer manufacturers site and see if there are any firmware updates available for your Writer;

4) Slow down the burning speed from 8.x to 4.x or smaller;

You can open "Common Settings" window, click on "write", and change the burning speed.

Anny

[Crickkette]

Still no burn

Thank you so much for your answer. I actually did everything that you mentioned in your suggestions, and still no burn. Now it doesn't even come up with the task and error message. It only says, failed to burn, do you want to burn again? I am at a loss. Could my memory on my pc have something to do with this? If I don't have enough memory, could it cause the failure to burn? I can copy just fine, so that's not an issue. It's just when I get ready to write it to my dvd in my burner, that's when it only goes to about 14-15% and quits. Just thought memory might have something to do with it.
Also, if I want to totally uninstall my DVDFAb, and reinstall it, where do I go to find my registration key? I put it somewhere, but can't find it. Is there a place on the DVDFab website where I can give any kind of information and retrieve my key? Thank you for helping me with this..............I'm at my wits end!! *sigh

[Mona]

Hi Crickkette,

Please give imgburn a try and see if that makes a difference.

You can find Imgburn at http://www.imgburn.com/index.php?act=download Open DVDFab "Common Settings" window, click on "write", set the burning engine as Imgburn to burn.

Also, if I want to totally uninstall my DVDFAb, and reinstall it, where do I go to find my registration key? I put it somewhere, but can't find it. Is there a place on the DVDFab website where I can give any kind of information and retrieve my key? Thank you for helping me with this..............I'm at my wits end!! *sigh

Please register in DVDFab "Members" at http://www.dvdfab.com/member.htm with your registered email address used for your purchase > go to your email to activate your account > back to "Members" to download key. (If you still have trouble activating your account in DVDFab user center, please write to mona@dvdfab.com and provide us your registered email address or order number, then we will help you get through this.)

Regards,

mona

[Crickkette]

Registration Key

HI Mona,
I just did that twice, and it said that it was sent to my email address, but it hasn't come through. How long do you think I might wait for it to show from DVDFab? Maybe I'll see if it comes through by morning, and if not, then I'll contact you, personally. Thanks, Mona, and g'night!
P.S. I sure hope someone can help me with this other issue with my burning my dvd's. If you know of anyone, could you please send them my way?
Thank you!

[BMXHERO]

Burning

Sounds like your drive doesn't like the media. I had a similar problem using a lite-on writer. I use +R media,less problems but go with what works for you. I recently switched to a hewlett packard writer. I can now use maxell,and sony +RDL media. With my lite-on i would get the same messages as you when burning. Always had to use verbatim. I never really knew it was the drive till i got a new one. Just like fab says: Try to find a writer compatible with the different media out there but still hit and miss. Not sure if i helped,Just Some Food for thought.