Beta Version Issues

[kshduckman1170]

Windows 7 Home Premium 32 bit..service pack 1.

[GregiBoy]

What is the EXACT version of Windoze that you are using????

Ultimate 64 bit, Professional 64 Bit, etc, etc, etc???

[CBR929]

Hi kshduckman1170
I know that some are thinking that it is Fab's fault, but you may also have corrupt Windows registry's, so here is something that may help if you want to give it a go http://www.sevenforums.com/tutorials...e-checker.html , I have used this in the past to repair windows registry's that were corrupt.

I am not referencing this to you but most users do not do enough required maintenance on their computers to keep them running in "tip top" shape

Hope this helps
CBR929

[kshduckman1170]

Internal Log

Here it is.... I just downlaoded 8082 but it does not show up on the log...I was trying to do it once again

DVDFab 7.5.0.6 (2011/03/14 19:02:21)

0m 01.93s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/14 19:08:51)

0m 40.10s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/14 23:17:07)

0m 03.58s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 11:25:59)

0m 07.30s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 13:45:51)

0m 07.55s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 13:49:19)

0m 02.34s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 14:01:53)

0m 06.55s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 16:02:50)

0m 05.56s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
15m 15.38s: detected dvd
15m 18.26s: drive K
15m 18.59s: dvd type 1
15m 18.59s: volume label The_Switch_LG_USA_DES
15m 56.19s: got copyright 1 fe
15m 56.61s: got udf/iso
16m 00.01s: got discinfo
16m 00.07s: pathplayer enabled
16m 18.22s: got dvdinfo
16m 18.22s: opened dvd


DVDFab 8.0.7.3 (2011/03/15 18:10:41)

0m 13.57s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 18:53:19)

0m 05.80s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 19:01:50)

0m 03.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 19:11:36)

0m 20.59s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/15 19:15:53)

0m 02.02s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/16 10:32:49)

0m 07.17s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/16 10:46:26)

0m 04.80s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.0.7.3 (2011/03/16 11:19:49)

0m 03.58s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1

[CBR929]

Hi kshduckman1170

The default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal log and post right here.
CBR929

[kshduckman1170]

So, I gave it a day. I went in this morning and did the step by step rundown that Gregi sent to me. I did a ccleaner. I uninstalled dvdfab 8 and all it's bits. I then re-booted cause it told me to complete the uninstall I needed to re-start system. Once I got back in I followed the directions to a tee but once again it will not open up for me to even put in the key. The version on my computer says 8082. The notebook comes up and tells me that too but at launch it will not open. Everything else seems to be perfect other then the fact dvdfab will not open up. I even did a ccleaner of the registry again....I also did the msconfig and the everything I had already tried before. It is sooo weird I cannot get past 8073. That one loads up perfectly and opens as admin...

so that is the latest. I still am not sure what internal log is needed as the only thing I can open and use is 8073...beyond that not sure where to get the log if I try and download 8082.....

[kshduckman1170]

I use C drive only...

What kind of internal logs you looking for? Maybe a screen shot to show me exactly what your looking for.

[Potti]

Hi kshduckman1170:
Would you please post the internal log? It's very important for us, and we're tracking this issue.

Thanks,
Potti

[AGJ]

If you have any Hard drives or DVD/Blu-ray drives with drive letters A or B then DVDFab will give you this problem as well

[kshduckman1170]

oh and I also tried to do it through chrome and not even worry about IE...same thing though

[kshduckman1170]

Just trying to give little more bits of info. I went to a newer external hard drive.....I sent the download of 8082 to my external hard drive to go around my desktop and computer...I placed it in a folder I created on my external...finished it up...tried to click on it to open it as admin and nope would not open

I did go through the complete process on the instructions you sent...ccleaner after uninstall...re-boot...re-install...it says I have version 8082...went to open it up as admin to put key in...would not open....I actually just waited for 5 or 6 minutes just to see if my computer was slowly opening it but nothing. It says in my downloads on my hard drive I have version 8082 and when I click on that instead of the shortcut, it will not open either...so ONCE again I went back and loaded in 8073...which runs and performs greatly

[kshduckman1170]

I would almost bet it is not a anti-virus problem......I have tried it with it on and off as well as the firewall on and off..several times

[GregiBoy]

Yeah, just uninstall V8. It may be an idea to also run CCCleaner over your PC after the uninstall and do a reboot before attempting the new install as per instructions.

Good Luck. Hope we can get this sorted for you shortly....

PS: Please make sure that you follow the instructions EXACTLY/RELIGIOUSLY !!!!

[kshduckman1170]

ok

SoI went step by step.....after re-installing and getting my key ready to put in, I go and click on Run As Admin and it will not open (8082). It just sits there with the arrow and circle going...like it wants to open but it does not. So i can even get to the step to put the license in. I went back to 8073 and installed that.

So I am running Windows 7 64 bit....Norton Anti-Virus...I have dvd copy and hd decrypter only....I have older versions 5,6,7 that work fine....I usually use a Sony external dvd drive...but also use the main dvd drive on the computer...I use external hard drive and always have....it is emachines...not sure what else you need to know. Oh I had IE 9 but got rid of that and went back to IE 8 which dvdfab workded perfectly on until the latest releases.

as a sidenote....I do have a Mac and use Mactheripper and Toast and riptit and they get work about 98% of the time when backing up dvd's...but dvdfab is the best and works 100% of the time. I am frustrated with it but have other options too and like I said I earlier I am a Mac guy so the PC stuff that is going on is frustrating....just will not open.

Let me know what else you need

[kshduckman1170]

quick question

Just uninstall the current version? I d not have to uninstall previous version (5,6,7) I have them all.

I am sure I did all those steps just the other day, but I will do exactly as it says and go from there.

Thanks