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Won't copy Modern Family Season 1 Disc 1

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    Won't copy Modern Family Season 1 Disc 1

    Alienware M17XR3 Laptop
    NVIDIA GeForce GTX560M
    Windows 7 64 bit
    16.0 GB

    Backing up Modern Family Season 1 Disc 1 fails

    Discs 2, 3, and 4 are fine

    Tried three DVD drives:

    The internal drive:
    PLDS DVD +-RW DC-8A2SH

    This one recognizes the disc but fails during the analysis.

    Two external drives:
    Sony Optiarc DVD RW AD-7540A
    Dell HL-DT-ST DVD +-RW GX10N

    Neither of these two drives even recognizes the disc

    Any thoughts?

    Here is the internal log file:

    DVDFab 8.1.3.8 (2011/12/26 22:43:52)

    0m 01.23s: Qt Translator file load success


    DVDFab 8.1.3.8 (2011/12/26 22:43:57)

    0m 01.26s: Qt Translator file load success
    0m 01.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
    0m 10.57s: detected dvd
    0m 10.62s: drive D
    0m 10.62s: dvd type 1
    0m 10.62s: volume label MODERNFAMILY_S1_D1_134
    0m 10.74s: got copyright 1 f2
    0m 11.76s: got udf/iso
    0m 14.36s: got discinfo
    0m 14.38s: pathplayer enabled
    1m 10.13s: got dvdinfo
    1m 10.13s: opened dvd
    7m 56.05s: read error: 3 379331 3486744 1778137 0 9 379331
    9m 03.32s: read error: 3 379331 3486744 1778137 0 9 379331
    10m 03.74s: detected dvd
    10m 03.80s: drive D
    10m 03.80s: dvd type 1
    10m 03.80s: volume label MODERNFAMILY_S1_D1_134
    10m 33.19s: got copyright 1 f2
    10m 34.08s: got udf/iso
    10m 36.48s: got discinfo
    10m 36.48s: pathplayer enabled
    11m 19.69s: got dvdinfo
    11m 19.69s: opened dvd
    12m 01.24s: read error: 3 379331 3486744 2101597 0 9 379331
    12m 17.88s: read error: 3 379331 3486744 2101597 0 9 379331
    15m 37.56s: detected dvd
    15m 37.64s: drive D
    15m 37.64s: dvd type 1
    15m 37.64s: volume label MODERNFAMILY_S1_D1_134
    15m 37.70s: got copyright 1 f2
    15m 38.84s: got udf/iso
    15m 41.82s: got discinfo
    15m 41.82s: pathplayer enabled
    17m 10.21s: got dvdinfo
    17m 10.21s: opened dvd
    36m 06.30s: read error: 3 379331 3486744 1780368 0 9 379331
    38m 13.10s: read error: 3 379331 3486744 1780428 0 9 379331
    38m 52.07s: read error: 3 379331 3486744 1780307 0 9 379331


    DVDFab 8.1.3.8 (2011/12/26 23:26:20)

    0m 01.15s: Qt Translator file load success
    0m 01.20s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
    0m 06.91s: detected dvd
    0m 07.00s: drive H
    0m 07.00s: dvd type 1
    0m 07.00s: volume label MODERNFAMILY_S1_D1_134
    0m 07.14s: got copyright 1 f2
    0m 07.87s: got udf/iso
    0m 10.65s: got discinfo
    0m 10.67s: pathplayer enabled
    1m 28.34s: got dvdinfo
    1m 28.49s: opened dvd
    4m 33.61s: read error: 3 379331 3486744 2101604 0 9 379331
    8m 51.49s: detected dvd
    8m 51.60s: drive E
    8m 51.60s: dvd type 1
    8m 51.60s: volume label MODERNFAMILY_S1_D1_134
    8m 51.69s: got copyright 1 f2
    8m 52.49s: got udf/iso
    8m 55.78s: got discinfo
    8m 55.78s: pathplayer enabled
    9m 50.01s: read error: 0 -1350323447 1985204325 2108870 5881275 184416808 2108870
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: pathplayer drive error 1
    15m 13.68s: failed to open disc 1

    DVDFab 8.1.3.8 (2011/12/26 23:44:42)

    0m 01.23s: Qt Translator file load success
    0m 01.23s: import key file D:\ 1
    0m 01.31s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
    0m 07.73s: detected dvd
    0m 07.80s: drive D
    0m 07.80s: dvd type 1
    0m 07.80s: volume label MODERNFAMILY_S1_D1_134
    0m 08.01s: got copyright 1 f2
    0m 09.00s: got udf/iso
    0m 11.87s: got discinfo
    0m 11.88s: pathplayer enabled
    0m 58.53s: got dvdinfo
    0m 58.53s: opened dvd
    2m 14.05s: read error: 3 379331 3486744 2101668 0 9 379331
    3m 28.44s: read error: 3 379331 3486744 2101668 0 9 379331



    Here's the Burn log:

    2011-12-26 23:48:33 ---- ******************** Log session stop 26-Dec 23:48:33.234 PID 38688********************
    2011-12-26 23:48:14 Info Disc ejected by user.
    2011-12-26 23:46:27 Info Disc (DVD-ROM) not empty.
    2011-12-26 23:46:24 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
    2011-12-26 23:46:24 Info Drive has Serial ATA physical interface
    2011-12-26 23:46:24 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DC-8A2SH 3D12 [D] (Ide)
    2011-12-26 23:44:49 Info Current Drive selected : 0:1:0 - PLDS DVD+-RW DC-8A2SH 3D12 [D] (Ide)
    2011-12-26 23:44:49 Info Using Advanced SPTI interface
    2011-12-26 23:44:49 Info System default language : English (United States)
    2011-12-26 23:44:49 Info User default language : English (United States)
    2011-12-26 23:44:49 Info DLL Version : 4.0.20.488
    2011-12-26 23:44:49 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
    2011-12-26 23:44:49 Info Version : 8, 1, 3, 8
    2011-12-26 23:44:49 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
    2011-12-26 23:44:49 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
    2011-12-26 23:44:49 ---- ******************** Log session start 26-Dec 23:44:49.162 PID 38688********************


    2011-12-26 23:41:38 ---- ******************** Log session stop 26-Dec 23:41:38.580 PID 25036********************
    2011-12-26 23:34:41 Warning Profile list not found: Code 05 24 00 [Illegal request, Invalid field in CDB] Page 2A not found: Code 00 00 00 [No sense information.]
    2011-12-26 23:34:41 Warning 0:0:0 - HTC Android Phone 0100 [F] (Usb) not listed because it was impossible to detect if it's a writer. Error detail follow
    2011-12-26 23:31:50 Warning Profile list not found: Code 05 24 00 [Illegal request, Invalid field in CDB] Page 2A not found: Code 00 00 00 [No sense information.]
    2011-12-26 23:31:50 Warning 0:0:0 - HTC Android Phone 0100 [F] (Usb) not listed because it was impossible to detect if it's a writer. Error detail follow
    2011-12-26 23:26:27 Info Current Drive selected : 0:1:0 - PLDS DVD+-RW DC-8A2SH 3D12 [D] (Ide)
    2011-12-26 23:26:27 Info Using Advanced SPTI interface
    2011-12-26 23:26:27 Info System default language : English (United States)
    2011-12-26 23:26:27 Info User default language : English (United States)
    2011-12-26 23:26:27 Info DLL Version : 4.0.20.488
    2011-12-26 23:26:27 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
    2011-12-26 23:26:27 Info Version : 8, 1, 3, 8
    2011-12-26 23:26:27 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
    2011-12-26 23:26:27 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
    2011-12-26 23:26:27 ---- ******************** Log session start 26-Dec 23:26:27.043 PID 25036********************


    2011-12-26 23:25:13 ---- ******************** Log session stop 26-Dec 23:25:13.391 PID 33120********************
    2011-12-26 22:44:04 Info Current Drive selected : 0:1:0 - PLDS DVD+-RW DC-8A2SH 3D12 [D] (Ide)
    2011-12-26 22:44:04 Info Using Advanced SPTI interface
    2011-12-26 22:44:04 Info System default language : English (United States)
    2011-12-26 22:44:04 Info User default language : English (United States)
    2011-12-26 22:44:04 Info DLL Version : 4.0.20.488
    2011-12-26 22:44:04 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
    2011-12-26 22:44:04 Info Version : 8, 1, 3, 8
    2011-12-26 22:44:04 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
    2011-12-26 22:44:04 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
    2011-12-26 22:44:04 ---- ******************** Log session start 26-Dec 22:44:04.370 PID 33120********************


    2011-12-26 22:43:22 ---- ******************** Log session stop 26-Dec 22:43:22.441 PID 1560********************
    2011-12-26 22:31:42 Info Current Drive selected : 0:1:0 - PLDS DVD+-RW DC-8A2SH 3D12 [D] (Ide)
    2011-12-26 22:31:42 Info Using Advanced SPTI interface
    2011-12-26 22:31:42 Info System default language : English (United States)
    2011-12-26 22:31:42 Info User default language : English (United States)
    2011-12-26 22:31:42 Info DLL Version : 4.0.20.488
    2011-12-26 22:31:42 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
    2011-12-26 22:31:42 Info Version : 8, 1, 3, 2
    2011-12-26 22:31:42 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
    2011-12-26 22:31:42 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
    2011-12-26 22:31:42 ---- ******************** Log session start 26-Dec 22:31:42.240 PID 1560********************

    #2
    Please disable PathPlayer in Common Settings and have a try!

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      Still no success

      Thank you for the suggestion. I disabled PathPlayer, but it still fails at the same point. Attached are the new logs.

      Thanks again.

      David
      Attached Files

      Comment

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