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unable to back up

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    unable to back up

    i can not back up anything after is loadimg disc (open source) i get a window stating
    DVDFab has encountered a problem and needs to close. We are sorry for the inconvenience.
    to help us make DVDFab a better product please fill in the information below and press the send button

    i did this, i also deleted dvd fab and reloaded from my disc still the same what do i need to do

    Thank you for your help pkvc
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