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    Lifetime Licence Expiring

    I just purchased the new passkey 9 the other day
    when Dvdfab sent me my activation email
    they also sent me this email (below "Email Received")

    The email says that my "Paid For" "Lifetime" version of Dvdfab Dvd Copy
    is going to expire on September 29, 2017 (in dark red below)

    Is this because of the New version of Dvdfab 10 coming out???

    I thought your staff said that "They will never ask paying customers to REPURCHASE a newer version"

    I have never had to repurchase any of the newer versions before!!!

    Or is this vaguely telling me that when 10 comes out officially I will have to Reactive/Re-register it???

    or was this email sent to me by mistake???

    EMAIL RECEIVED ALONG WITH MY PASSKEY ACTIVATION EMAIL

    Thank you for choosing DVDFab!
    =================================
    DVDFab DVD Copy (will be expired on 2017-09-29)

    Welcome to DVDFab 9,

    We've learned that you are a registered member of our Member Center. You can now use your
    DVDFab account to activate your DVDFab 9 product(s) per the instructions below:

    **********************

    1. Start up DVDFab 9 upon installing it on your computer;
    2. Click "Register" button on the up-coming window asking you to "Buy
    Now", "Register" and "Try";
    3. Enter your registered e-mail and password at DVDFab Member Center;
    4. Click "Register" button.



    All of my Dvdfab products have been activated and registered and state "Never Expire"
    so why does this email say my Dvdfab Dvd Copy is going to expire???

    #2
    Hello,

    We are really sorry for any confusion about the email you received.

    The one-year license of DVD Copy (will be expired on 2017-09-29) is a free gift which is chosen randomly by our order system for users who make order during our current promotion. Please kindly check our promotion page for details: http://www.dvdfab.cn/promotion.htm

    Your original license for DVDFab is still valid and can be used in DVDFab 10. Please don't worry about it. You can also login DVDFab Member Center at http://www.dvdfab.cn/member.htm with your registered email to check out what you have now.

    If you still have concerns, please contact me via email. Thanks.

    Regard,
    mona

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