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    Purchase Problem Two simultaneous purchase requests

    Hi,

    I bought DVDFab yesterday but initially my payment was rejected - what confused me was that one DVDFab payment was rejected for £80, then another for £82 was rejected at the same time for the same reason. Are these two linked? Why the difference in amount?

    I was then able to make payment later on in the day (software working great!), just need to know whether to cancel my Credit Card for the unexplained request.

    Thanks all.

    #2
    Originally posted by MichaelMandoo View Post
    Hi,

    I bought DVDFab yesterday but initially my payment was rejected - what confused me was that one DVDFab payment was rejected for £80, then another for £82 was rejected at the same time for the same reason. Are these two linked? Why the difference in amount?

    I was then able to make payment later on in the day (software working great!), just need to know whether to cancel my Credit Card for the unexplained request.

    Thanks all.
    Hi Michael,

    Thanks for choosing DVDFab.

    I have sent you an PM about your order, please kindly check it out.

    Should you have any problem/concern about the order, please contact me, thanks very much.

    Regards,
    mona

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