License/Key Licenses under 2 email accounts

[brewer55]

Hello,

I've discovered that I have purchased licenses under 2 different email accounts. They are:


When I login to your site with both email accounts to obtain the license registration key from your site, I cannot get the program to update ALL of the licensed 'Options' that I have purchased.
Is it possible for you to combine the licenses under one account (****). Or, do you have another workaround for me?

[90312]

I removed the email addresses, not a good idea to expose them to the world. I will refer this to the staff for you.

[Mona]

Hello,

I've discovered that I have purchased licenses under 2 different email accounts. They are:


When I login to your site with both email accounts to obtain the license registration key from your site, I cannot get the program to update ALL of the licensed 'Options' that I have purchased.
Is it possible for you to combine the licenses under one account (****). Or, do you have another workaround for me?

Hi brewer55,

Apart from 90312's respond, I've removed the account info in the last sentence as well.

About this problem, I've sent you an email; if you do not get my email, please contact me . Thanks.

Regards,
mona

[brewer55]

I removed the email addresses, not a good idea to expose them to the world. I will refer this to the staff for you.

Thank you for doing that. I just replied to Mona regarding this issue. Her email fell into my SPAM folder and I just noticed it.

[brewer55]

Hi brewer55,

Apart from 90312's respond, I've removed the account info in the last sentence as well.

About this problem, I've sent you an email; if you do not get my email, please contact me . Thanks.

Regards,
mona

I just found your email in my SPAM folder. I just sent you a reply. Thanks.