Other DVDFab 10.0.2.7 crashes on Win10 64bit when trying to rip

[mtechera]

Hi,

I just updated to DVDFab 10.0.2.7 and I can't rip any more. The ripping process begins and after a few seconds it crashes and shows the windows to send the log files to the developers.

It was working just fine until the update with the previous version.

I tried a clean re-install of the program and still getting the same problem.

I've sent the log files now through the "Process Failed" window. Do I need to do anything more?

Regards,
Mario

[october262]

Are you running dvdfab " as administrator " ??
Try checking your Antivirus / Spyware software As sometimes These can prevent dvdfab from running properly.

[mtechera]

Are you running dvdfab " as administrator " ??
Try checking your Antivirus / Spyware software As sometimes These can prevent dvdfab from running properly.

Yes I did both (run as admin and complete turn off anti-virus etc) and still I get the process failed window. I also tried to install it on another Win10 64 bite PC with the same problem.

[october262]

Do a clean Uninstall of dvdfab and run a good registry cleaner
Restart your computer and try reinstalling Dvdfab.

[mtechera]

Do a clean Uninstall of dvdfab and run a good registry cleaner
Restart your computer and try reinstalling Dvdfab.

Yes, that has been done as well (I mentioned this already). Same behavior, it still crashes.

[october262]

Post the internal log files

[mtechera]

Internal log files....

...here you can also see that it was working until the last version.

And also thanks for the help!

Cheers,
Mario