Hi. I'm having a problem with the movie The Goods. I have the latest beta version 6.2.2.0 and it reads the disc. But when I press the start button I get a message that says Process Failed.
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DVDFab has no problems with The Goods DVD so could you read and post what is asked below
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If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.
First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.
DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:
C:\Documents and Settings\your username\My Documents\DVDFab\Log
The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.
dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.
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dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.
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Other Information:
Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.
Posts with all the requested information will be answered first. -
23:05:11: Analyzing of DVD started
23:05:11: Analyzing of DVD completed successfully
23:05:11: Copy process started
23:05:11: Task_1 failed! Error=400()Comment
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