4K Passthrough to MP4 or MKV does not show forced subtitles

[PoodleDaddy]

When ripping 4K disks to MP4 or MKV using Passthrough, the forced subtitles in Hunt for Red October do not display. I have tried different ways to work around the problem with no results.

On regular Bluray disks I can work around the forced subtitle problem, by selecting Direct Render to Video and selecting the appropriate subtitle track to display. This technique does not work with the 4K disk because the disk will quit without creating any file when I select these settings. I using DVDfab x64 11.0.6.3

Attached are:
1) dvdfab_internal_MP4_Passthrough -- using the MP4 Passthrough settings.
2) dvdfav_internal_MP4_DirectRender -- using the MP4 Direct Render to Video settings and DVDFab rip process quits without creating a file

[Mona]

The log files are not complete, a complete log session should start with the version number and timemark, please attach the whole dvdfab_internal.log file.

[PoodleDaddy]

Apologies for not getting these attachments to you sooner. Please let me know if I can send more information.

[PoodleDaddy]

Also... for what it's worth, this same issue occurs with "Jack Ryan - The Shadow Recruit".

[Mona]

Apologies for not getting these attachments to you sooner. Please let me know if I can send more information.

Still incomplete log file.

2019.12.23-09:06:04: CUDA GPU acceleration for video h265 encoding enabled
2019.12.23-09:06:04: info: AI params(0): 0
2019.12.23-09:06:04: info: h265_encode: encode param profile(2) level(50) bitrate(99434) crf(-1)
2019.12.23-09:06:04: info: 3840, 2160, 3840, 2160, 24000, 1001, 1, 99434000, 2, 50 , 0 , 1, 0, 0, 0, 3, 16, 9, 1, 10000000, 50, 1000, 389
2019.12.23-09:06:04: --- connect filter failed(Module_CudaEncode init_cuda_encode_failed) ---

But please check and see if there is any driver update available, do the update first to see the result.

Please refer to this post and send the feedback ID, thanks.
https://forum.dvdfab.cn/forum/dvdfab...oblems-quickly

[PoodleDaddy]

Hi Mona, thank you for the extra information. I am not sure why the log files were incomplete. I followed the steps you provided in the link. The ID is: 6839902

[Mona]

Hi Mona, thank you for the extra information. I am not sure why the log files were incomplete. I followed the steps you provided in the link. The ID is: 6839902

2020.01.13-08:44:09: info: SubMode(Render) -- Display Only forced Subtitle(true)

Please uncheck the option for Display only forced subtitle to convert the movie THE_HUNT_FOR_RED_OCTOBER again and see the result. Thanks.