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jeani617
Junior Member
Join Date:
Jun 2016
Posts:
23
#1
dvd converter
05-31-2021, 10:40 PM
i want convert mkv to mp4 and failed every time
what am i doing wrong?
please help! computer illetarie(sp?)
thanks
Mona
DVDFab Service Team
Join Date:
Oct 2010
Posts:
9167
#2
06-01-2021, 02:18 AM
Please post the dvdfab_internal log file and fabcheck_internal log file for checking it out. Thanks.
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jeani617
Junior Member
Join Date:
Jun 2016
Posts:
23
#3
06-01-2021, 03:32 PM
how do i do this?
computer challenged -that's me! lol
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october262
Trusted Member
Join Date:
Oct 2009
Posts:
3654
#4
06-01-2021, 07:37 PM
Originally posted by
jeani617
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how do i do this?
computer challenged -that's me! lol
just start dvdfab, click the drop down arrow in the upper right hand corner, click open log folder
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Mona
DVDFab Service Team
Join Date:
Oct 2010
Posts:
9167
#5
06-02-2021, 07:46 AM
Originally posted by
jeani617
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how do i do this?
computer challenged -that's me! lol
The default location for DVDFab log file is:
C:\Users\xxx\Documents\DVDFab\DVDFab12\Log
(you need to replace the xxx with your computer name)
Or you can refer to
DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly
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