problem with ripping?

[Candleonwater]

I've been using DVDfab for a while, but once in a while I have a problem with a file that appears to not convert correctly? I'm not sure if it's in DVDFab or the other software I use. The video is there, but the audio is just a HORRIBLE hiss...

[Guest]

If you want help you need to post some information/details/log.

There is nothing in your post that will assist anyone in addressing your problem.

[Candleonwater]

What kind of details? There's no log that shows the problem.

It's simply, I rip using DVDFab, use BadgerIT to convert to mpg, and Videora to convert to mp4... by the time I'm done, there's no audio, just a horrible hissing. This doesn't happen all the time, just once in a while.

So, I'm not even sure what step it's happening during, I just believe it's in DVDFab.

[AGJ]

Play the ripped file with VLC player freeware http://forum.dvdfab.com/showthread.php?t=11 to see if you have audio that plays correctly

[AGJ]

What kind of details? There's no log that shows the problem.

.

Details are listed below! Read what is listed below and post the info asked in your next post reply

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[maineman]

Well, subsequent to the rip with Fab, if you playback the file with VLC (recommended software player), does it play ok...any audio hiss?

I use DVD to DVD and then DVD to Mobile and have never experienced this, nor heard of it.
I do know there have been intermittent A/V sync issues...both with problematic files and also due to Fab. Nothing related to your problem.

Sorry, I wouldn't know where to begin without attempting to reproduce exactly what you're doing.
Have you searched other forums related to the other software?

[maineman]

Help Us Help You

Hey AGJ,

I see I'm late to the party...

[AGJ]

Hey AGJ,

I see I'm late to the party...

Well at least both of us are thinking the same thing about this matter

[GregiBoy]

As the guys have said, you need to identify where the problem starts & VLC is the way to go.

1. Test the rip with VLC
2. Test the MPG file with VLC

etc, etc

Why use all these products when you can do it all with Fab?