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    No video in the preview window

    I have downloaded and installed v.7.0.3.0. yesterday. It works great on my PC with Windows XP service pack 3 but I have no video when I select a chapter in the "Customize" mode. I am sure somebody has some ideas of what am I doing wrong?

    #2
    Hi nelsonvideolab and welcome,

    Is it just Customize mode that fails or Main Movie also?
    Perhaps your preview settings changed or weren't retained since the update.

    Any new video decoding/encoding software installed?
    Will the preview play in Customize if forced?

    Please check your settings.
    Are both Playback functions ticked on?
    Decoder > Direct Show
    Direct Show Filter > DVDFab Video Decoder and DVDFab Audio Decoder
    If it ain't broke, don't fix it!

    You know how to whistle, don't you, Steve? You just put your lips together and... blow. | Lauren Bacall | "To Have and Have Not" (1944).

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      #3
      It works!

      Thank you maineman for welcoming me and for the information of what I can do to solve the problem. I had the same settings as you wrote in the reply. I tried it in both, Customize and Main Movie modes. What I tried today was to switch from the DVDFab Video Decoder to the Direct Shaw Decoder and it worked great. To be honest, I never had it so easy for backing up DVD-s. It is a great product.
      Happy Easter and thank you again.

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        #4
        Glad to hear the preview function is up and running again.
        Happy burning.
        If it ain't broke, don't fix it!

        You know how to whistle, don't you, Steve? You just put your lips together and... blow. | Lauren Bacall | "To Have and Have Not" (1944).

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