Hello -
I downloaded dvdfab back in July. I mostly use the dvd-copy function. I have had no trouble with the software up until recently. I agreed to an update last week, and ever since then, I have not been able to use the program as I was used to.
At first, it told me the media I inserted was too small. Then it said I needed a dual-layer disc. I'll be honest - I don't know much about this stuff... So I tried changing the quality from 9 to 5, thinking that had something to do with it. Still no luck.
Then today, I received the message that my 30 day trial had ended (even though I had been using the software without incident since July).
I thought that the upgrade has something to do with my troubles. So I uninstalled 8 and reinstalled 7. It's still not working. I just get the message "failed to copy, do you want to try again?" I keep trying again, even with new discs, but still no luck.
I'm just trying to understand what's going on. I'm not opposed to purchasing the software, if I must, but I don't know why it's prompting me to do that when it's been more than 30 days since I started using.
I can post logs if it helps, but I thought I'd see if my problem is simpler than that.
Thanks!
I downloaded dvdfab back in July. I mostly use the dvd-copy function. I have had no trouble with the software up until recently. I agreed to an update last week, and ever since then, I have not been able to use the program as I was used to.
At first, it told me the media I inserted was too small. Then it said I needed a dual-layer disc. I'll be honest - I don't know much about this stuff... So I tried changing the quality from 9 to 5, thinking that had something to do with it. Still no luck.
Then today, I received the message that my 30 day trial had ended (even though I had been using the software without incident since July).
I thought that the upgrade has something to do with my troubles. So I uninstalled 8 and reinstalled 7. It's still not working. I just get the message "failed to copy, do you want to try again?" I keep trying again, even with new discs, but still no luck.
I'm just trying to understand what's going on. I'm not opposed to purchasing the software, if I must, but I don't know why it's prompting me to do that when it's been more than 30 days since I started using.
I can post logs if it helps, but I thought I'd see if my problem is simpler than that.
Thanks!
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