Dvd fab shuts down when opening a movie

[dragongirl2010]

Hi,
I'm trying to copy the movie "A christmas story" and when fab opens it, a window pops up saying that dvdfab encountered a problem and needs to shut down. I disabled my av and nothing. I dont understand why this is happening because I copied this movie before and I didnt have any problems back then.

[AGJ]

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[dragongirl2010]

This is what i was able to get.

2010-11-22 20:17:56 ---- ******************** Log session stop 22-Nov 20:17:56.358 PID 4876********************
2010-11-22 20:17:42 Info Current Drive selected : 0:0:0 - HP DVD Writer 1170r WH24 [F] (Usb)
2010-11-22 20:17:42 Info Using Advanced SPTI interface
2010-11-22 20:17:42 Info System default language : English (United States)
2010-11-22 20:17:42 Info User default language : English (United States)
2010-11-22 20:17:42 Info DLL Version : 4.0.11.473
2010-11-22 20:17:42 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2010-11-22 20:17:42 Info Version : 8, 0, 5, 0
2010-11-22 20:17:42 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2010-11-22 20:17:42 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-11-22 20:17:42 ---- ******************** Log session start 22-Nov 20:17:42.358 PID 4876********************

<?xml version="1.0" encoding="UTF-8"?>
<!--
 This error report was automatically generated
 by BugTrap for Win32-x86 on Monday, November 22, 2010 8:18:37 PM
-->
<report version="1">
  <platform>Win32-x86</platform>
  <application>DVDFab</application>
  <version>8.0.5.0</version>
  <computer>JESSICA-PC</computer>
  <ips>
    <ip>76.167.223.43</ip>
  </ips>
  <user>Jessica</user>
  <timestamp>129349307171560000</timestamp>
  <error>
    <what>ACCESS_VIOLATION</what>
    <process>
      <name>DVDFab.exe</name>
      <id>5552</id>
    </process>
    <module>C:\Program Files (x86)\DVDFab 8\MSVCR90.dll</module>
    <address>0023:6C0E601C</address>
    <function>
      <name>strlen</name>
      <offset>12</offset>
    </function>
    <file></file>
    <line>
      <number></number>
      <offset></offset>
    </line>
  </error>
  <usermsg></usermsg>
  <syserror>
    <code></code>
    <description></description>
  </syserror>
  <comerror>
    <description></description>
    <helpfile></helpfile>
    <source></source>
    <guid></guid>
  </comerror>
  <registers>
    <eax>0x64695643</eax>
    <ebx>0x01E24CE0</ebx>
    <ecx>0x64695643</ecx>
    <edx>0x08C0E020</edx>
    <esi>0x00179FFC</esi>
    <edi>0x00000BD8</edi>
    <esp>0x00179ED4</esp>
    <ebp>0x0017A048</ebp>
    <eip>0x6C0E601C</eip>
    <cs>0x0023</cs>
    <ds>0x002B</ds>
    <ss>0x002B</ss>
    <es>0x002B</es>
    <fs>0x0053</fs>
    <gs>0x002B</gs>
    <eflags>0x00010206</eflags>
  </registers>
  <cpus>
    <number>2</number>
    <architecture>Intel-x86</architecture>
    <cpu>
      <id>Intel64 Family 6 Model 15 Stepping 13</id>
      <speed>2200</speed>
      <description>Intel(R) Pentium(R) Dual  CPU  E2200  @ 2.20GHz</description>
    </cpu>
    <cpu>
      <id>Intel64 Family 6 Model 15 Stepping 13</id>
      <speed>2200</speed>
      <description>Intel(R) Pentium(R) Dual  CPU  E2200  @ 2.20GHz</description>
    </cpu>
  </cpus>
  <os>
    <version>Windows Vista</version>
    <spack>Service Pack 2</spack>
    <build>6002</build>
  </os>
  <memory>
    <load>53</load>
    <totalphys>3083218944</totalphys>
    <availphys>1418526720</availphys>
    <totalpage>4294967295</totalpage>
    <availpage>4294967295</availpage>
  </memory>
  <threads>
    <thread>
      <id>5528</id>
      <status>interrupted</status>
      <stack>
        <frame>
          <module>C:\Program Files (x86)\DVDFab 8\MSVCR90.dll</module>
          <address>0023:6C0E601C</address>
          <function>
            <name>strlen</name>
            <offset>12</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Program Files (x86)\DVDFab 8\DVDFab.exe</module>
          <address>0023:006A35A7</address>
          <function>
            <name></name>
            <offset></offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Program Files (x86)\DVDFab 8\DVDFab.exe</module>
          <address>0023:006A33FC</address>
          <function>
            <name></name>
            <offset></offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>

[AGJ]

Try to right click the desktop icon and select run as administrator to see if that will allow DVDFab to run

[dragongirl2010]

It didnt work. Do you think is the movie itself?

[AGJ]

could be as have a lot of bad presses for that title floating around but could be another issue and a clean install of DVDFab may just fix that issue