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    blu-ray creator - failure (DVDFAB X64 V11104)

    Unable to create a blu-ray from MKV, my system is Windows Pro X64 version 2004.
    All conversions end in failure.
    Attached Files

    #2
    Please send us one short video source that can duplicate the issue, we will test and check it out. I've PMed you the FTP info, please kindly check. Thanks.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


      #3
      Hello,
      File extract Video transmitted in FTP :
      Directory : Gildu83
      File: The Outpost.mkv
      Regards

      Comment


        #4
        Originally posted by Gildu83 View Post
        Hello,
        File extract Video transmitted in FTP :
        Directory : Gildu83
        File: The Outpost.mkv
        Regards
        I have downloaded the file and passed it to the developer. Thanks.
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


          #5

          Hello Gildu83, we tested it, and it seems to work. So, please update to the v11.1.0.5 to try again:
          1. Please save the file as an ISO file to your hard drive, see if the process can go through or not.
          2. Add the created ISO file to Copy-Clone/Burn mode to burn it to blank media again and see the result.
          3. Please zip the whole DVDFab log folder and send it to us.
          Thanks again.
          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab11\Log
          For Mac: Finder>Documents>DVDFab11>Log

          DVDFab Player 5:
          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
          For Mac: Finder>Documents>DVDFab Player 5>Log

          Guide for adding attachments in a post
          --Please use attachment button to attach your most recent log files.

          Comment


            #6
            Hello,
            Thank you for your interest in my case.

            I updated to version 11105 and the conversion fails. I tried with 2 MKV (outpost and invisible man) and the 2 conversions failed.
            Regards
            Attached Files

            Comment


              #7
              We will try it again.
              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab11\Log
              For Mac: Finder>Documents>DVDFab11>Log

              DVDFab Player 5:
              For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
              For Mac: Finder>Documents>DVDFab Player 5>Log

              Guide for adding attachments in a post
              --Please use attachment button to attach your most recent log files.

              Comment

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