Unknown Error Visit DVDFab for Update

[Picturemenow]

I downloaded the latest DVDFab Blu ray copy 8.0.6.5 but I am having problems with certain Blu-rays. 4 out of 5 original Bu-rays will not get past the initial scanning phase. Within seconds of inserting the disc I get a pop up that says "Unknown Error Visit DVDFab for latest update" As my copy of DVDfab is only 3 days old this cannot be the problem. All the discs I am trying to copy are over 6 months old.

[malcolm]

Screenshots and Log files

Hi, Picturemenow,

When the error appears, please make some screen shots and post them here.

Also, please post your log files.

The default location:

Win7--C:\Users\User Name\My Documents\DVDFab\Log
Vista--C:\Users\User Name\Documents\DVDFab\Log
XP--C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Sincerely Yours
Malcolm Wang

[Taffy]

Having the same problem. For whatever reason, I am also getting an "unknown error occurred". This seems to be happening with all of my BR disks. My drive is a Samsung SH-B083L.

DVDFab 8.0.6.5 (2011/01/08 21:28:19)

0m 00.42s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 05.83s: detected blu-ray
0m 05.83s: drive F
0m 05.83s: blu-ray type 1
0m 05.85s: volume label THE_GIRL_WHO_PLAYED_WITH_FIRE
0m 06.98s: detected blu-ray
0m 07.00s: drive F
0m 07.00s: blu-ray type 1
0m 07.00s: volume label THE_GIRL_WHO_PLAYED_WITH_FIRE
0m 07.72s: root 024FD585 THE_GIRL_WHO_PLAYED_WITH_FIRE:THE_GIRL_WHO_PLAYED_ WITH_FIRE:THE_GIRL_WHO_PLAYED_WITH_FIRE:THE_GIRL_W HO_PLAYED_WITH_FIRE
0m 08.12s: aacs 1 bd+ 0
0m 08.58s: got discinfo
0m 09.40s: got bdmv
0m 09.42s: got agid 0
0m 09.48s: sent host cert chal
0m 09.50s: got drive cert chal
0m 09.57s: got drive key
0m 09.96s: got host key signature
0m 09.98s: verified drive signature
0m 09.98s: verified host signature
0m 10.06s: sent host signature and key point
0m 10.06s: got bus key
0m 12.82s: got volume id
0m 12.83s: got volume id mac
0m 12.83s: volume id is correct
0m 12.85s: got vid
0m 12.96s: blu-ray 098A3C2EB5621DDCB22029D9BD893A260FEA68B4

[AGJ]

Having the same problem. For whatever reason, I am also getting an "unknown error occurred". This seems to be happening with all of my BR disks.

What you need to do is update to latest released version of DVDFab as this problem I think was fixed in the latest release