Copy terminating early with no error

[BeemerBiker]

I have not seen this problem before. When copying a blu-ray that was dirty with fingerprints (yes, I caused the problem) the copy program terminated after about 2 minutes had elapsed. The expected copy time was just over 20 minutes. There was no error message what so ever and by all indications the copy proceeded fine. Instead of a 2.9gb ISO image, I got about 400mb ISO image. I only discoverd the problem when I attampted to burn it with Nero and got an indication that the movie was only 2 minutes long. I thought I had mistakenly saved a commentary instead of an episode. Nero did not detect any problem in the short ISO image. I verified the problem and found a 2nd episode that was only 5 minutes long when it should have been about 22 minutes.

Cleaning the disk with soap solved the copy problem.

I suggest that if the expected copy time is 20 minutes and the copy terminates after 2 minutes that an error or at least a caution message be displayed.

thanks for looking

[qbs.cn]

I have not seen this problem before. When copying a blu-ray that was dirty with fingerprints (yes, I caused the problem) the copy program terminated after about 2 minutes had elapsed. The expected copy time was just over 20 minutes. There was no error message what so ever and by all indications the copy proceeded fine. Instead of a 2.9gb ISO image, I got about 400mb ISO image. I only discoverd the problem when I attampted to burn it with Nero and got an indication that the movie was only 2 minutes long. I thought I had mistakenly saved a commentary instead of an episode. Nero did not detect any problem in the short ISO image. I verified the problem and found a 2nd episode that was only 5 minutes long when it should have been about 22 minutes.

Cleaning the disk with soap solved the copy problem.

I suggest that if the expected copy time is 20 minutes and the copy terminates after 2 minutes that an error or at least a caution message be displayed.

thanks for looking

Hi

Thanks for your suggestion.

I think you should check the wrong title.The title you should not be the main

title, if the title was default by DVDFab,please post the internal log, and we'll

check it.

If not,please change to the main title.

Best Regards.

Joe

[BeemerBiker]

This BluRay disk has 5 Episodes of a TV show. It is NOT a movie where you just convert the main movie from BluRay to DVD. All 5 have to be burned to a different DVD, and I must choose one at a time to convert.


I put the log here

http://stateson.net/images/dvdfab_internal.zip

The problem occured on FIREFLYUS_D2 which I had mishandled and put fingerprints on. I purchased "The Complete Series" of Firefly from Amazon, a three disk BluRay set (BD-50). Disk 2 came with 5 episodes with playtime over 40 minutes and 1 commmentary with playtime of only 24 minutes. There were no titles of 2 or 5 minutes, all were over 24 minutes as shown below




This system had (but no longer, see NOTE below) a pair of nVidia gtx280 which are capable of double precision arithmetic and your program uses CUDA for all conversions on this system. This system (Q6600 win7/64) runs BOINC 24/7 and both GPU's were used up to 100% each for BOINC CUDA apps. When I make a copy, BluRay or DVD, I stop BOINC CUDA from running to avoid conflict with DVDFab's CUDA module.


I converted all 5 episodes, one at a time, to the hard drive as ISO files and then burn the episode using Nero and sometimes play the burned DVD immediately. I did not leave the BluRay original disk in the drive all this time. I took it out at least 3 or 4 times maybe more while attempting to convert all 5 episodes. During this time I mishandled it and got fingerprints on it.

The episode shown in the above image is supposed to run 43.56 minutes. Your BD2DVD convert program calculated 21 minutes to do the conversion but took only 2 minutes. I did not notice the problem until I burned the iso image to a dvd. I knew something was wrong because all episodes were 42 minutes and the commentary was 24. I watched that episode and sure enough it stopped after about 4 minutes and the remaining about 39 minutes were missing.

I put the BluRay back in and did a second copy of title 2 and the same thing happened: only 2 minutes to copy. There was no indication of any error or that anything went wrong. I then attempted to copy the next title, probably 5, and managed to get 5 minutes of it before it too quit early with no error message.

I then looked at the disk and saw that it was badly fingerprintered. I cleaned and and was able to copy the remaining episodes with no problem.


I am licensed only for "BluRay copy". I did not buy the BD2DVD option so eventually it will expire. Your BluRay copy program can only extract one episode at a time since it uses radio boxes and not checkboxes. If I can select 2 or more episodes for a BD-25 then I dont need to use you BD2DVD program. However, that is another problem. I do not want to use a BD-25 for a single episode as that is a waste of money.

My suggestion is this: If your software calculated 20 minutes to perform a conversion, and the conversion actually takes much shorter time, for example, 2 minutes, then you should pop up a warning that the conversion terminated early. Obviously, if your software detects a problem and terminates early then there is no need to pop up a special message to indicate the early termination.


SPECIAL NOTE: For what it is worth, I had to remove one of my nVidia gtx280 because, it seems, my power supply was not sufficient to provide enough current to run both gtx280, two optical drives, and 4 hard drives and process two CUDA apps at 99% utilization each concurrently. I removed one of the gtx280 about 2 days after I finally made good DVD copies of that FIREFLYUS_D2. It is possible, but not likely, that insufficient power may have contributed to the DVDFab BD2DVD problem. When the conversion was being done, BD2DVD, GPU utilization from DVDFab8085 varied from 18->33 percent on one GPU and the other GPU was not utilized (because I had shut BOINC down). There is a discussion of my problem here:
http://boinc.berkeley.edu/dev/forum_thread.php?id=6485 and the conclusion that the 850 watts was probably insufficient.

Utilization of GPU CUDA was observed using eVga precision diagnostics tool 2.02


[EDIT]
Before I cleaned the original BluRay disk, I used PowerDVD-9 to play Title 2 and PowerDVD stopped after 4 minutes with no error. That was when I looked and observed too many fingerprints and cleaned it. Since PowerDVD had the same "4 minute problem" then it is not likely that the 850watt power supply was insufficient and I don't think that PowerDVD uses CUDA.

[qbs.cn]

This BluRay disk has 5 Episodes of a TV show. It is NOT a movie where you just convert the main movie from BluRay to DVD. All 5 have to be burned to a different DVD, and I must choose one at a time to convert.


I put the log here

http://stateson.net/images/dvdfab_internal.zip

The problem occured on FIREFLYUS_D2 which I had mishandled and put fingerprints on. I purchased "The Complete Series" of Firefly from Amazon, a three disk BluRay set (BD-50). Disk 2 came with 5 episodes with playtime over 40 minutes and 1 commmentary with playtime of only 24 minutes. There were no titles of 2 or 5 minutes, all were over 24 minutes as shown below




This system had (but no longer, see NOTE below) a pair of nVidia gtx280 which are capable of double precision arithmetic and your program uses CUDA for all conversions on this system. This system (Q6600 win7/64) runs BOINC 24/7 and both GPU's were used up to 100% each for BOINC CUDA apps. When I make a copy, BluRay or DVD, I stop BOINC CUDA from running to avoid conflict with DVDFab's CUDA module.


I converted all 5 episodes, one at a time, to the hard drive as ISO files and then burn the episode using Nero and sometimes play the burned DVD immediately. I did not leave the BluRay original disk in the drive all this time. I took it out at least 3 or 4 times maybe more while attempting to convert all 5 episodes. During this time I mishandled it and got fingerprints on it.

The episode shown in the above image is supposed to run 43.56 minutes. Your BD2DVD convert program calculated 21 minutes to do the conversion but took only 2 minutes. I did not notice the problem until I burned the iso image to a dvd. I knew something was wrong because all episodes were 42 minutes and the commentary was 24. I watched that episode and sure enough it stopped after about 4 minutes and the remaining about 39 minutes were missing.

I put the BluRay back in and did a second copy of title 2 and the same thing happened: only 2 minutes to copy. There was no indication of any error or that anything went wrong. I then attempted to copy the next title, probably 5, and managed to get 5 minutes of it before it too quit early with no error message.

I then looked at the disk and saw that it was badly fingerprintered. I cleaned and and was able to copy the remaining episodes with no problem.


I am licensed only for "BluRay copy". I did not buy the BD2DVD option so eventually it will expire. Your BluRay copy program can only extract one episode at a time since it uses radio boxes and not checkboxes. If I can select 2 or more episodes for a BD-25 then I dont need to use you BD2DVD program. However, that is another problem. I do not want to use a BD-25 for a single episode as that is a waste of money.

My suggestion is this: If your software calculated 20 minutes to perform a conversion, and the conversion actually takes much shorter time, for example, 2 minutes, then you should pop up a warning that the conversion terminated early. Obviously, if your software detects a problem and terminates early then there is no need to pop up a special message to indicate the early termination.


SPECIAL NOTE: For what it is worth, I had to remove one of my nVidia gtx280 because, it seems, my power supply was not sufficient to provide enough current to run both gtx280, two optical drives, and 4 hard drives and process two CUDA apps at 99% utilization each concurrently. I removed one of the gtx280 about 2 days after I finally made good DVD copies of that FIREFLYUS_D2. It is possible, but not likely, that insufficient power may have contributed to the DVDFab BD2DVD problem. When the conversion was being done, BD2DVD, GPU utilization from DVDFab8085 varied from 18->33 percent on one GPU and the other GPU was not utilized (because I had shut BOINC down). There is a discussion of my problem here:
http://boinc.berkeley.edu/dev/forum_thread.php?id=6485 and the conclusion that the 850 watts was probably insufficient.

Utilization of GPU CUDA was observed using eVga precision diagnostics tool 2.02


[EDIT]
Before I cleaned the original BluRay disk, I used PowerDVD-9 to play Title 2 and PowerDVD stopped after 4 minutes with no error. That was when I looked and observed too many fingerprints and cleaned it. Since PowerDVD had the same "4 minute problem" then it is not likely that the 850watt power supply was insufficient and I don't think that PowerDVD uses CUDA.

Hi

Did you have same '4 minute problem' with other disc? From your words, i

think that's your disc is so dirty that Fab and power DVD can't success to

play.

Have a try with other disc, and clean the issue disc.

Best Regards.

Joe