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    #1

    A few problem discs that won't open/DVD Fab keeps crashing

    OK, so I've been using DVD Fab for a couple of months, no problems so far, then this week, problems galore - but randomly, not with every disc.

    I pop the disc in the drive, open up the program, it starts to scan it and then crashes, all windows (Vista for what it's worth) tells me is "DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file. has stopped working"

    I tried uninstalling and cleaning out the registry with ccleaner and then installing the latest version, but this hasn't fixed the problem.

    The dvdfab_internal log file tells me this:

    DVDFab 8.0.9.2 (2011/06/01 19:26:42)

    0m 01.35s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
    0m 01.38s: 2
    0m 01.38s: ˆó 0m 01.38s:
    0m 01.38s: Qt Translator file load failed, the *.qm path is ˆó
    0m 03.49s: detected blu-ray
    0m 03.49s: drive E
    0m 03.49s: blu-ray type 1
    0m 03.49s: volume label LOTF_THE_RETURN_OF_CHEN_ZHEN
    0m 05.78s: root 018C4705 LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETURN_OF_CH EN_ZHEN:LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETU RN_OF_CHEN_ZHEN
    0m 06.13s: aacs 1 bd+ 0
    0m 06.19s: got discinfo
    0m 06.28s: got bdmv
    0m 06.28s: got agid 0
    0m 07.36s: sent host cert chal
    0m 07.36s: got drive cert chal
    0m 07.36s: BEC 0
    0m 07.36s: DRIVE_VENDOR 0x0128
    0m 09.00s: got drive key
    0m 09.71s: got host key signature
    0m 09.71s: verified drive signature
    0m 09.71s: verified host signature
    0m 11.52s: sent host signature and key point
    0m 11.52s: got bus key
    0m 11.52s: got volume id
    0m 11.52s: got volume id mac
    0m 11.52s: volume id is correct
    0m 11.52s: got vid
    0m 11.60s: blu-ray 5066FF0957E775142B74348C9F2066B8D265D483


    The discs I am having problems with are:

    Legend of the Fist: The Return Of Chen Zhen (Region A, Well Go USA)
    L'Age D'or (Region Free, BFI)
    Battle Beyond The Stars (Region A, Shout! Factory)
    The Stunt Man (Region Free, Severin)

    These are all early copies and I'm trying to rip the discs to my hard drive so I can do screencaps for review purposes. Other discs have worked just fine, so this is all rather baffling.

    I've checked the FAQs (made sure the software was set to English as I saw suggested in another thread) and have not come up with anything that has helped yet.

    Any suggestions?
    Tags: None
    #2
    Originally posted by rsp View Post
    OK, so I've been using DVD Fab for a couple of months, no problems so far, then this week, problems galore - but randomly, not with every disc.

    I pop the disc in the drive, open up the program, it starts to scan it and then crashes, all windows (Vista for what it's worth) tells me is "DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file. has stopped working"

    I tried uninstalling and cleaning out the registry with ccleaner and then installing the latest version, but this hasn't fixed the problem.

    The dvdfab_internal log file tells me this:

    DVDFab 8.0.9.2 (2011/06/01 19:26:42)

    0m 01.35s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
    0m 01.38s: 2
    0m 01.38s: ˆó 0m 01.38s:
    0m 01.38s: Qt Translator file load failed, the *.qm path is ˆó
    0m 03.49s: detected blu-ray
    0m 03.49s: drive E
    0m 03.49s: blu-ray type 1
    0m 03.49s: volume label LOTF_THE_RETURN_OF_CHEN_ZHEN
    0m 05.78s: root 018C4705 LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETURN_OF_CH EN_ZHEN:LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETU RN_OF_CHEN_ZHEN
    0m 06.13s: aacs 1 bd+ 0
    0m 06.19s: got discinfo
    0m 06.28s: got bdmv
    0m 06.28s: got agid 0
    0m 07.36s: sent host cert chal
    0m 07.36s: got drive cert chal
    0m 07.36s: BEC 0
    0m 07.36s: DRIVE_VENDOR 0x0128
    0m 09.00s: got drive key
    0m 09.71s: got host key signature
    0m 09.71s: verified drive signature
    0m 09.71s: verified host signature
    0m 11.52s: sent host signature and key point
    0m 11.52s: got bus key
    0m 11.52s: got volume id
    0m 11.52s: got volume id mac
    0m 11.52s: volume id is correct
    0m 11.52s: got vid
    0m 11.60s: blu-ray 5066FF0957E775142B74348C9F2066B8D265D483


    The discs I am having problems with are:

    Legend of the Fist: The Return Of Chen Zhen (Region A, Well Go USA)
    L'Age D'or (Region Free, BFI)
    Battle Beyond The Stars (Region A, Shout! Factory)
    The Stunt Man (Region Free, Severin)

    These are all early copies and I'm trying to rip the discs to my hard drive so I can do screencaps for review purposes. Other discs have worked just fine, so this is all rather baffling.

    I've checked the FAQs (made sure the software was set to English as I saw suggested in another thread) and have not come up with anything that has helped yet.

    Any suggestions?
    First, change the DVDFab 's language to English(or other), and have a try.
    Path: Common Settings -> General -> Language
    Best Regards
    Joe

    Comment

      #3
      Hi rsp
      Please post the internal log files for the other movies you are having trouble with.
      CBR929
      Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


      Setting Up ImgBurn and DVDFab to work together

      Tips for Posting DVDFab Logs in the Forum

      Comment

        #4
        Joe - thanks for the suggestion but that didn't work.

        Originally posted by CBR929 View Post
        Hi rsp
        Please post the internal log files for the other movies you are having trouble with.
        CBR929
        Here you go:

        DVDFab 8.0.9.2 (2011/06/02 19:57:41)

        0m 01.40s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
        0m 01.40s: Qt Translator file load success
        0m 44.30s: detected blu-ray
        0m 44.30s: drive E
        0m 44.30s: blu-ray type 1
        0m 44.30s: volume label The_Stunt_Man
        1m 19.40s: root 3E7F6DD0RDUS0004:The_Stunt_Man:The_Stunt_Man:The_S tunt_Man
        1m 20.38s: aacs 1 bd+ 0
        1m 22.55s: got discinfo
        1m 23.42s: got bdmv
        1m 23.42s: got agid 0
        1m 24.50s: sent host cert chal
        1m 24.50s: got drive cert chal
        1m 24.50s: BEC 0
        1m 24.50s: DRIVE_VENDOR 0x0128
        1m 26.14s: got drive key
        1m 26.90s: got host key signature
        1m 26.90s: verified drive signature
        1m 26.90s: verified host signature
        1m 28.73s: sent host signature and key point
        1m 28.73s: got bus key
        1m 28.73s: got volume id
        1m 28.73s: got volume id mac
        1m 28.73s: volume id is correct
        1m 28.73s: got vid
        1m 28.82s: blu-ray 78356A7105152D834605DE120198AEDE626EB359


        DVDFab 8.0.9.2 (2011/06/02 20:02:24)

        0m 01.09s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
        0m 01.09s: Qt Translator file load success
        0m 03.49s: detected blu-ray
        0m 03.49s: drive E
        0m 03.49s: blu-ray type 1
        0m 03.49s: volume label JACKASS_35
        0m 11.31s: root 8CDC2B9113DC3D67_VOLUME_SET_ID:JACKASS_35:JACKASS_ 35:JACKASS_35
        0m 13.55s: aacs 1 bd+ 0
        0m 15.03s: got discinfo
        0m 15.19s: got bdmv
        0m 15.21s: got agid 0
        0m 16.28s: sent host cert chal
        0m 16.28s: got drive cert chal
        0m 16.28s: BEC 0
        0m 16.28s: DRIVE_VENDOR 0x0128
        0m 17.92s: got drive key
        0m 18.61s: got host key signature
        0m 18.61s: verified drive signature
        0m 18.61s: verified host signature
        0m 20.43s: sent host signature and key point
        0m 20.43s: got bus key
        0m 20.45s: got volume id
        0m 20.45s: got volume id mac
        0m 20.45s: volume id is correct
        0m 20.48s: got vid
        0m 20.51s: blu-ray 30B162DD0C635A475DD1CCC56DD6958BEC6383A7


        DVDFab 8.0.9.2 (2011/06/02 20:06:23)

        0m 01.03s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
        0m 01.03s: Qt Translator file load success
        0m 03.07s: detected blu-ray
        0m 03.07s: drive E
        0m 03.07s: blu-ray type 1
        0m 03.07s: volume label LAGE_DOR
        0m 05.11s: root 048905E6 LAGE_DOR:LAGE_DOR:LAGE_DOR:LAGE_DOR
        0m 05.46s: aacs 1 bd+ 0
        0m 05.52s: got discinfo
        0m 05.60s: got bdmv
        0m 05.60s: got agid 0
        0m 06.67s: sent host cert chal
        0m 06.67s: got drive cert chal
        0m 06.67s: BEC 0
        0m 06.67s: DRIVE_VENDOR 0x0128
        0m 08.37s: got drive key
        0m 09.06s: got host key signature
        0m 09.06s: verified drive signature
        0m 09.06s: verified host signature
        0m 10.88s: sent host signature and key point
        0m 10.88s: got bus key
        0m 10.88s: got volume id
        0m 10.88s: got volume id mac
        0m 10.88s: volume id is correct
        0m 10.90s: got vid
        0m 10.96s: blu-ray FAC80788AAE860CF8802B616C092F00A0B49B3AE


        DVDFab 8.0.9.2 (2011/06/02 20:09:47)

        0m 01.09s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
        0m 01.09s: Qt Translator file load success
        0m 03.22s: detected blu-ray
        0m 03.22s: drive E
        0m 03.22s: blu-ray type 1
        0m 03.22s: volume label RUBBER_BD
        0m 09.57s: root 02F8030C RUBBER_BD:RUBBER_BD:RUBBER_BD:RUBBER_BD
        0m 10.10s: aacs 1 bd+ 0
        0m 11.34s: got discinfo
        0m 11.54s: got bdmv
        0m 11.54s: got agid 0
        0m 12.60s: sent host cert chal
        0m 12.62s: got drive cert chal
        0m 12.62s: BEC 0
        0m 12.62s: DRIVE_VENDOR 0x0128
        0m 14.25s: got drive key
        0m 14.94s: got host key signature
        0m 14.94s: verified drive signature
        0m 14.94s: verified host signature
        0m 16.77s: sent host signature and key point
        0m 16.77s: got bus key
        0m 16.78s: got volume id
        0m 16.78s: got volume id mac
        0m 16.78s: volume id is correct
        0m 16.78s: got vid
        0m 16.88s: blu-ray 90AA6DA30F0FF4656586F0069477C3F63B9CE467

        Comment

          #5
          Please try the newest version found here
          CBR929
          Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


          Setting Up ImgBurn and DVDFab to work together

          Tips for Posting DVDFab Logs in the Forum

          Comment

            #6
            Newest version doesn't fix the issues on my end. Same thing happens.

            Code:
            DVDFab 8.0.9.5 (2011/06/04  09:42:12)



DVDFab 8.0.9.5 (2011/06/04  09:42:16)

 0m 01.17s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
 0m 01.17s: Qt Translator file load success 


DVDFab 8.0.9.5 (2011/06/04  09:47:25)

 0m 01.17s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
 0m 01.18s: Qt Translator file load success 
 0m 06.61s: detected blu-ray
 0m 06.61s: drive E
 0m 06.61s: blu-ray type 1
 0m 06.61s: volume label The_Stunt_Man
 0m 09.85s: root 3E7F6DD0RDUS0004:The_Stunt_Man:The_Stunt_Man:The_Stunt_Man
 0m 10.85s: aacs 1 bd+ 0
 0m 13.02s: got discinfo
 0m 13.85s: got bdmv
 0m 13.86s: Vendor: ATAPI
 0m 13.86s: Product: iHOS104
 0m 13.86s: Revision: WL0D
 0m 13.86s: Vendor specific: 2010/03/08 12:01
 0m 13.86s: AACS version: 1
 0m 13.86s: Number of concurrent AGIDs: 3
 0m 13.86s: Supports bus encryption: NO
 0m 13.86s: Supports binding nonce generation: NO
 0m 13.86s: got agid 0
 0m 14.88s: sent host cert chal
 0m 14.88s: got drive cert chal
 0m 14.88s: BEC 0
 0m 14.88s: DRIVE_VENDOR 0x0128
 0m 16.58s: got drive key
 0m 17.28s: got host key signature
 0m 17.30s: verified drive signature
 0m 17.30s: verified host signature
 0m 19.11s: sent host signature and key point
 0m 19.12s: got bus key
 0m 19.12s: got volume id
 0m 19.12s: got volume id mac
 0m 19.12s: volume id is correct
 0m 19.12s: got vid
 0m 19.21s: blu-ray 78356A7105152D834605DE120198AEDE626EB359


DVDFab 8.0.9.5 (2011/06/04  09:51:14)

 0m 01.10s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
 0m 01.10s: Qt Translator file load success 
 0m 04.97s: detected blu-ray
 0m 04.97s: drive E
 0m 04.97s: blu-ray type 1
 0m 04.97s: volume label LOTF_THE_RETURN_OF_CHEN_ZHEN
 0m 22.90s: root 018C4705        LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETURN_OF_CHEN_ZHEN:LOTF_THE_RETURN_OF_CHEN_ZHEN
 0m 23.27s: aacs 1 bd+ 0
 0m 23.35s: got discinfo
 0m 23.43s: got bdmv
 0m 23.44s: Vendor: ATAPI
 0m 23.44s: Product: iHOS104
 0m 23.44s: Revision: WL0D
 0m 23.44s: Vendor specific: 2010/03/08 12:01
 0m 23.44s: AACS version: 1
 0m 23.44s: Number of concurrent AGIDs: 3
 0m 23.44s: Supports bus encryption: NO
 0m 23.44s: Supports binding nonce generation: NO
 0m 23.44s: got agid 0
 0m 24.46s: sent host cert chal
 0m 24.46s: got drive cert chal
 0m 24.46s: BEC 0
 0m 24.47s: DRIVE_VENDOR 0x0128
 0m 26.13s: got drive key
 0m 26.83s: got host key signature
 0m 26.83s: verified drive signature
 0m 26.83s: verified host signature
 0m 28.67s: sent host signature and key point
 0m 28.67s: got bus key
 0m 28.68s: got volume id
 0m 28.68s: got volume id mac
 0m 28.68s: volume id is correct
 0m 28.68s: got vid
 0m 28.75s: blu-ray 5066FF0957E775142B74348C9F2066B8D265D483

            Comment

              #7
              Hi rsp,

              Please download v8096 to see the result.



              Thanks.

              Best Regards,
              Fengtao
              DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file.
              http://www.dvdfab.cn

              Comment

                #8
                Please try the latest version found here
                CBR929
                Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                Setting Up ImgBurn and DVDFab to work together

                Tips for Posting DVDFab Logs in the Forum

                Comment

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