The Dilemma still not opening, program crashing

[fengtao]

Dear all,

Please try DVDFab v8096 beta and post new internal log in new thread, thanks.



Best Regards,
Fengtao

[IPopov50]

This discussion goes nowhere. Enough is enough. Thread is closed.

[fengtao]

Dear all,

We will check this issue asap, please wait.

Best Regards,
Fengtao

[armada10]

Worked for me. What operating system are you using & what brand drive. I am using windows 7 & Lg Burner.

Tried 8.0.7.3 using Win7 and LGBH10LS30, no luck.

[0brian]

Worked for me. What operating system are you using & what brand drive. I am using windows 7 & Lg Burner.

[stanhirsh]

I tried version 8.0.7.3. It still crashes

[0brian]

I had this problem along time ago with some movies. I found that starting the movie up with PowerDvd or what ever other program that you may have to watch a blue ray on your drive first. When the movie starts to play on what ever program you have then start dvdfab to open the movie. Usually about a minute or so fab will open the movie up then you can turn off the other program that you are playing the movie and start your backup. Hope this will work for you. It has worked for me in the past. If this doesn't work try going back to older version 8.0.7.3 this version seems to work much better than the latest versions with less problems. Here is the link I have backed up this movie using version 8.0.7.3 Hope this helps you.

[slider162]

Same thing here. Passkey also crashes.

[tennis_ski]

Same same...

DVDFab 8.0.9.5 (2011/06/03 18:13:43)

0m 01.88s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.91s: Qt Translator file load success
0m 34.13s: detected blu-ray
0m 34.13s: drive F
0m 34.13s: blu-ray type 1
0m 34.13s: volume label DILEMMA
0m 48.00s: root 8CDA564F9797CE68_VOLUME_SET_IDILEMMAILEMMAILEMMA
0m 48.84s: aacs 1 bd+ 0
0m 49.81s: got discinfo
0m 49.95s: got bdmv
0m 49.96s: Vendor: HL-DT-ST
0m 49.96s: Product: BD-RE WH10LS30
0m 49.96s: Revision: 9999
0m 49.96s: Vendor specific:
0m 49.96s: AACS version: 1
0m 49.96s: Number of concurrent AGIDs: 1
0m 49.96s: Supports bus encryption: NO
0m 49.96s: Supports binding nonce generation: YES
0m 49.96s: got agid 0
0m 49.98s: sent host cert chal
0m 49.99s: got drive cert chal
0m 49.99s: BEC 0
0m 49.99s: DRIVE_VENDOR 0x0116
0m 50.03s: got drive key
0m 50.52s: got host key signature
0m 50.52s: verified drive signature
0m 50.52s: verified host signature
0m 50.56s: sent host signature and key point
0m 50.56s: got bus key
0m 50.56s: got volume id
0m 50.56s: got volume id mac
0m 50.56s: volume id is correct
0m 50.56s: got vid
0m 50.60s: blu-ray AD2B2EFC48DFF4D85192E4F17875817CFD5F2C1D

[Robears740iL]

Still having same problem w .9.5: Reads for a few seconds then stops. Open progress bar still goes. Then appcrash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDFab.exe
Application Version: 8.0.9.5
Application Timestamp: 4de8db5c
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: e06d7363
Exception Offset: 0000b760
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: b704
Additional Information 2: b7046cb62a30ba2fd144965dacbb1a53
Additional Information 3: 8edd
Additional Information 4: 8edd4b7bd41303c857c27e64983b5823

DVDFab 8.0.9.5 (2011/06/03 18:06:09)

0m 01.09s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.09s: Qt Translator file load success
0m 28.04s: detected blu-ray
0m 28.04s: drive Z
0m 28.04s: blu-ray type 1
0m 28.04s: volume label DILEMMA
0m 29.46s: root 8CDA564F9797CE68_VOLUME_SET_IDILEMMAILEMMAILEMMA
0m 30.37s: aacs 1 bd+ 0
0m 32.40s: got discinfo
0m 32.55s: got bdmv
0m 32.55s: Vendor: HL-DT-ST
0m 32.55s: Product: BD-RE UH10LS20
0m 32.55s: Revision: 1.00
0m 32.55s: Vendor specific: 3
0m 32.55s: AACS version: 1
0m 32.55s: Number of concurrent AGIDs: 1
0m 32.55s: Supports bus encryption: NO
0m 32.55s: Supports binding nonce generation: YES
0m 32.57s: got agid 0
0m 32.58s: sent host cert chal
0m 32.58s: got drive cert chal
0m 32.58s: BEC 0
0m 32.58s: DRIVE_VENDOR 0x0116
0m 32.62s: got drive key
0m 33.68s: got host key signature
0m 33.68s: verified drive signature
0m 33.68s: verified host signature
0m 33.71s: sent host signature and key point
0m 33.71s: got bus key
0m 33.71s: got volume id
0m 33.71s: got volume id mac
0m 33.71s: volume id is correct
0m 33.71s: got vid
0m 33.75s: blu-ray AD2B2EFC48DFF4D85192E4F17875817CFD5F2C1D

[caniac]

CBR this is my log,i done as you said and installed as admin.still doing the same thing,reads for a few seconds then crashes after 3 or 4 min.Thanks for your help.


DVDFab 8.0.9.5 (2011/06/03 19:56:15)

0m 04.92s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 04.92s: Qt Translator file load success
0m 19.93s: detected blu-ray
0m 19.93s: drive I
0m 19.93s: blu-ray type 1
0m 19.93s: volume label DILEMMA
0m 21.02s: root 8CDA564F9797CE68_VOLUME_SET_IDILEMMAILEMMAILEMMA
0m 22.01s: aacs 1 bd+ 0
0m 24.03s: got discinfo
0m 24.18s: got bdmv
0m 24.19s: Vendor: HL-DT-ST
0m 24.19s: Product: BD-RE WH10LS30
0m 24.19s: Revision: 1.00
0m 24.19s: Vendor specific:
0m 24.19s: AACS version: 1
0m 24.19s: Number of concurrent AGIDs: 1
0m 24.19s: Supports bus encryption: NO
0m 24.19s: Supports binding nonce generation: YES
0m 24.19s: got agid 0
0m 24.21s: sent host cert chal
0m 24.22s: got drive cert chal
0m 24.22s: BEC 0
0m 24.22s: DRIVE_VENDOR 0x0116
0m 24.25s: got drive key
0m 25.30s: got host key signature
0m 25.30s: verified drive signature
0m 25.30s: verified host signature
0m 25.33s: sent host signature and key point
0m 25.33s: got bus key
0m 25.33s: got volume id
0m 25.33s: got volume id mac
0m 25.33s: volume id is correct
0m 25.33s: got vid
0m 25.39s: blu-ray AD2B2EFC48DFF4D85192E4F17875817CFD5F2C1D

[CBR929]

Hi Robears740iL

Please try the newest version of Fab found here
If you still have a problem with the newest version please post that log.

Remember on installing instead of clicking run click save, then open the folder and right click and install the program as administrator.

CBR929

[Robears740iL]

Having same issue here

Windows 7 x32 SP1 clean:
Seems to read for a few seconds then stops then hangs there. Eventually I get a AppCrash message from windows a few minutes later:
Faulting application name: DVDFab.exe, version: 8.0.9.2, time stamp: 0x4dcbbbcc
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b8f0
Exception code: 0xe06d7363
Fault offset: 0x0000b760
Faulting process id: 0x344
Faulting application start time: 0x01cc2243ae1bd3e4
Faulting application path: C:\Program Files\DVDFab 8 Qt\DVDFab.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 4306d633-8e37-11e0-adcf-00123f9da61b

DVDFab 8.0.9.2 (2011/06/03 17:12:18)

0m 01.38s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.38s: 2
0m 01.38s: C:\PROGRA~1\DVDFAB~2\QLanguage\DVDFabQt_.qm 0m 01.38s:
0m 01.38s: Qt Translator file load failed, the *.qm path is C:\PROGRA~1\DVDFAB~2\QLanguage\DVDFabQt_.qm
0m 15.72s: detected blu-ray
0m 15.72s: drive Z
0m 15.72s: blu-ray type 1
0m 15.72s: volume label DILEMMA
0m 17.86s: detected blu-ray
0m 17.86s: drive Z
0m 17.86s: blu-ray type 1
0m 17.86s: volume label DILEMMA
0m 19.07s: root 8CDA564F9797CE68_VOLUME_SET_IDILEMMAILEMMAILEMMA
0m 20.65s: aacs 1 bd+ 0
0m 22.62s: got discinfo
0m 22.76s: got bdmv
0m 22.77s: got agid 0
0m 22.79s: sent host cert chal
0m 22.79s: got drive cert chal
0m 22.79s: BEC 0
0m 22.79s: DRIVE_VENDOR 0x0116
0m 22.82s: got drive key
0m 23.47s: got host key signature
0m 23.47s: verified drive signature
0m 23.47s: verified host signature
0m 23.51s: sent host signature and key point
0m 23.51s: got bus key
0m 23.51s: got volume id
0m 23.52s: got volume id mac
0m 23.52s: volume id is correct
0m 23.52s: got vid
0m 23.57s: blu-ray AD2B2EFC48DFF4D85192E4F17875817CFD5F2C1D

[WaspHavoc]

No problem! I apprecite the suggestion. You've been a HUGE help around here so any ideas or suggestions are welcomed and appreciated!

[CBR929]

Tried it... I disconnected internet connection and tried it... Fab started to analyze the disc and then I got a message pop up saying...

"Internet is required to open this Blu Ray disc. If you have firewall software installed, please configure it to allow DVD Fab to access the internet".

No luck.

Thanks for trying.
CBR929