Problems backing up Kung Fu Panda 2

[killerdc]

I have tried backing this up twice now. The first error message is a failed to burn, would I like to try again, before it even starts. I click yes, put the disc back in, and off it went, apparently burning just fine. After the disc pops back up and it says complete, I put it in the BD player and it will not recognize it. I have backed up plenty of movies recently, and have had no issues like this at all. This is the only disc I have done that will not read in the BD player.

I am trying movie only, I havent tried the entire disc.

The disc is clean and not scratched, and I have tried the older version that is still up on the website, got the same result.

[CBR929]

Hi killerdc
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s)and post right here.
CBR929

[killerdc]

I am not sure if this is what you want, but this is all the log material from the DVDfab_internal log for today:


DVDFab 8.1.3.8 (2011/12/21 13:15:43)

0m 00.49s: Qt Translator file load success
0m 00.56s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 21.55s: detected blu-ray
0m 21.55s: drive D
0m 21.55s: blu-ray type 1
0m 21.55s: volume label KUNG_FU_PANDA_2
0m 22.35s: detected blu-ray
0m 22.35s: drive D
0m 22.35s: blu-ray type 1
0m 22.35s: volume label KUNG_FU_PANDA_2


DVDFab 8.1.3.8 (2011/12/21 13:16:06)

0m 00.60s: Qt Translator file load success
0m 00.60s: import key file D:\ 1
0m 24.11s: aacs 1 bd+ 0
0m 00.85s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 05.38s: detected blu-ray
0m 05.38s: drive D
0m 05.38s: blu-ray type 1
0m 05.38s: volume label KUNG_FU_PANDA_2
0m 07.17s: aacs 1 bd+ 0
0m 11.10s: got discinfo
0m 11.27s: got bdmv
0m 11.27s: Vendor: ATAPI
0m 11.27s: Product: iHBS112 2
0m 11.27s: Revision: CL0F
0m 11.27s: Vendor specific: 2010/09/09 15:43
0m 11.27s: AACS version: 1
0m 11.27s: Number of concurrent AGIDs: 2
0m 11.27s: Supports bus encryption: NO
0m 11.27s: Supports binding nonce generation: NO
0m 11.27s: Supports Hybrid discs: NO
0m 11.29s: got agid 0
0m 11.35s: sent host cert chal
0m 11.35s: got drive cert chal
0m 11.35s: BEC 0
0m 11.35s: DRIVE_VENDOR 0x0128
0m 11.43s: got drive key
0m 11.73s: got host key signature
0m 11.73s: verified drive signature
0m 11.73s: verified host signature
0m 11.81s: sent host signature and key point
0m 11.81s: got bus key
0m 11.82s: got agid 0
0m 11.88s: sent host cert chal
0m 11.88s: got drive cert chal
0m 11.88s: BEC 0
0m 11.88s: DRIVE_VENDOR 0x0128
0m 11.96s: got drive key
0m 11.96s: got host key signature
0m 11.96s: verified drive signature
0m 11.96s: verified host signature
0m 12.04s: sent host signature and key point
0m 12.04s: got bus key
0m 14.02s: got volume id
0m 14.02s: got volume id mac
0m 14.02s: volume id is correct
0m 14.04s: got vid
0m 14.04s: blu-ray DA39A3EE5E6B4B0D3255BFEF95601890AFD80709
0m 14.04s: failed to open disc 308
0m 45.98s: got discinfo
0m 46.16s: got bdmv
0m 46.17s: Vendor: ATAPI
0m 46.17s: Product: iHBS112 2
0m 46.17s: Revision: CL0F
0m 46.17s: Vendor specific: 2010/09/09 15:43
0m 46.17s: AACS version: 1
0m 46.17s: Number of concurrent AGIDs: 2
0m 46.17s: Supports bus encryption: NO
0m 46.17s: Supports binding nonce generation: NO
0m 46.17s: Supports Hybrid discs: NO
0m 46.17s: got agid 0
0m 46.23s: sent host cert chal
0m 46.23s: got drive cert chal
0m 46.23s: BEC 0
0m 46.23s: DRIVE_VENDOR 0x0128
0m 46.31s: got drive key
0m 46.61s: got host key signature
0m 46.61s: verified drive signature
0m 46.61s: verified host signature
0m 46.69s: sent host signature and key point
0m 46.69s: got bus key
0m 46.70s: got agid 0
0m 46.76s: sent host cert chal
0m 46.76s: got drive cert chal
0m 46.76s: BEC 0
0m 46.76s: DRIVE_VENDOR 0x0128
0m 46.84s: got drive key
0m 46.84s: got host key signature
0m 46.84s: verified drive signature
0m 46.84s: verified host signature
0m 46.94s: sent host signature and key point
0m 46.94s: got bus key
0m 48.51s: got volume id
0m 48.51s: got volume id mac
0m 48.51s: volume id is correct
0m 48.51s: got vid
0m 49.42s: blu-ray A93A9DFC684CDDE9C0C9FC1C1DB503F8AF252F8A
0m 49.92s: cert BEE=0x00 same
0m 50.23s: D 45E2EDA6
0m 50.23s: got vuk
0m 50.49s: got unit key 7
1m 16.30s: failed to open disc 1


DVDFab 8.1.3.8 (2011/12/21 13:17:24)

0m 00.51s: Qt Translator file load success
0m 00.56s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 06.41s: detected blu-ray
0m 06.41s: drive D
0m 06.41s: blu-ray type 1
0m 06.41s: volume label KUNG_FU_PANDA_2
0m 08.04s: aacs 1 bd+ 0
0m 12.62s: got discinfo
0m 12.74s: got bdmv
0m 12.74s: Vendor: ATAPI
0m 12.74s: Product: iHBS112 2
0m 12.74s: Revision: CL0F
0m 12.74s: Vendor specific: 2010/09/09 15:43
0m 12.74s: AACS version: 1
0m 12.74s: Number of concurrent AGIDs: 2
0m 12.74s: Supports bus encryption: NO
0m 12.74s: Supports binding nonce generation: NO
0m 12.74s: Supports Hybrid discs: NO
0m 12.74s: got agid 0
0m 12.80s: sent host cert chal
0m 12.80s: got drive cert chal
0m 12.80s: BEC 0
0m 12.80s: DRIVE_VENDOR 0x0128
0m 12.88s: got drive key
0m 13.19s: got host key signature
0m 13.19s: verified drive signature
0m 13.19s: verified host signature
0m 13.27s: sent host signature and key point
0m 13.27s: got bus key
0m 13.29s: got agid 0
0m 13.35s: sent host cert chal
0m 13.35s: got drive cert chal
0m 13.35s: BEC 0
0m 13.35s: DRIVE_VENDOR 0x0128
0m 13.43s: got drive key
0m 13.43s: got host key signature
0m 13.43s: verified drive signature
0m 13.43s: verified host signature
0m 13.50s: sent host signature and key point
0m 13.50s: got bus key
0m 15.47s: got volume id
0m 15.47s: got volume id mac
0m 15.47s: volume id is correct
0m 15.49s: got vid
0m 17.23s: blu-ray A93A9DFC684CDDE9C0C9FC1C1DB503F8AF252F8A
0m 17.65s: cert BEE=0x00 same
0m 17.89s: D 45E2EDA6
0m 17.90s: got vuk
0m 18.14s: got unit key 7
0m 41.55s: got extended bdinfo
0m 41.55s: opened blu-ray
3m 28.68s: Blu-ray Copy: Main Movie
3m 28.68s: Source: D:\BDMV\
3m 28.68s: Playlist: 0
3m 28.68s: Chapters: 1 -> 16
3m 28.68s: TotalSize: 25552 MB
3m 28.68s: SourceSize: 21948 MB
3m 28.68s: RemoveHDAudio: 0
3m 28.68s: CompressToAC3: 0
3m 28.68s: OutputDisc: BDMV
3m 28.68s: OutputTarget: BD25
3m 28.68s: OutputVideo: 1080p/i
3m 28.68s: info: enable bd copy(mode=0)
3m 28.68s: info: stream(4113 - 28) not need compress, change to copy mode
3m 28.68s: info: streams()
3m 28.68s: info: blu-ray copy begin (unit[elem[atomic[00372.m2ts]]])
3m 28.68s: info: processing source(00372.m2ts)
27m 16.85s: detected blu-ray
27m 16.98s: drive D
27m 16.98s: blu-ray type 1
27m 16.98s: volume label
45m 23.91s: detected blu-ray
45m 23.93s: drive D
45m 23.93s: blu-ray type 1
45m 23.93s: volume label


DVDFab 8.1.3.8 (2011/12/21 15:02:48)

0m 00.56s: Qt Translator file load success
0m 00.56s: import key file D:\ 1
0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 08.50s: detected blu-ray
0m 08.50s: drive D
0m 08.50s: blu-ray type 1
0m 08.50s: volume label KUNG_FU_PANDA_2
0m 09.26s: detected blu-ray
0m 09.26s: drive D
0m 09.26s: blu-ray type 1
0m 09.26s: volume label KUNG_FU_PANDA_2
0m 11.13s: aacs 1 bd+ 0
0m 57.00s: got discinfo
0m 57.22s: got bdmv
0m 57.22s: Vendor: ATAPI
0m 57.22s: Product: iHBS112 2
0m 57.22s: Revision: CL0F
0m 57.22s: Vendor specific: 2010/09/09 15:43
0m 57.22s: AACS version: 1
0m 57.22s: Number of concurrent AGIDs: 2
0m 57.22s: Supports bus encryption: NO
0m 57.22s: Supports binding nonce generation: NO
0m 57.22s: Supports Hybrid discs: NO
0m 57.22s: got agid 0
0m 57.28s: sent host cert chal
0m 57.29s: got drive cert chal
0m 57.29s: BEC 0
0m 57.29s: DRIVE_VENDOR 0x0128
0m 57.36s: got drive key
0m 57.70s: got host key signature
0m 57.70s: verified drive signature
0m 57.70s: verified host signature
0m 57.78s: sent host signature and key point
0m 57.78s: got bus key
0m 57.78s: got agid 0
0m 57.84s: sent host cert chal
0m 57.86s: got drive cert chal
0m 57.86s: BEC 0
0m 57.86s: DRIVE_VENDOR 0x0128
0m 57.93s: got drive key
0m 57.93s: got host key signature
0m 57.93s: verified drive signature
0m 57.93s: verified host signature
0m 58.01s: sent host signature and key point
0m 58.01s: got bus key
0m 59.60s: got volume id
0m 59.60s: got volume id mac
0m 59.60s: volume id is correct
0m 59.60s: got vid
1m 00.51s: blu-ray A93A9DFC684CDDE9C0C9FC1C1DB503F8AF252F8A
1m 01.01s: cert BEE=0x00 same
1m 01.52s: D 45E2EDA6
1m 01.52s: got vuk
1m 01.79s: got unit key 7
1m 22.11s: failed to open disc 1


DVDFab 8.1.3.8 (2011/12/21 15:08:45)

0m 00.92s: Qt Translator file load success
0m 01.09s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 11.60s: detected blu-ray
0m 11.60s: drive D
0m 11.60s: blu-ray type 1
0m 11.60s: volume label KUNG_FU_PANDA_2
0m 13.82s: aacs 0 bd+ 0
0m 20.09s: got discinfo
0m 20.29s: got bdmv
0m 29.39s: got extended bdinfo
0m 29.39s: opened blu-ray

[killerdc]

THIS IS FROM THE BURN_VSO file:

2011-12-21 15:11:29 ---- ******************** Log session stop 21-Dec 15:11:29.903 PID 4628********************
2011-12-21 15:09:43 Info Disc (BD-R Sequential) not empty.
2011-12-21 15:09:40 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-12-21 15:09:40 Info Drive has Serial ATA physical interface
2011-12-21 15:09:40 Info New Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 15:08:53 Info Current Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 15:08:53 Info Using Advanced SPTI interface
2011-12-21 15:08:53 Info System default language : English (United States)
2011-12-21 15:08:53 Info User default language : English (United States)
2011-12-21 15:08:53 Info DLL Version : 4.0.20.488
2011-12-21 15:08:53 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-21 15:08:53 Info Version : 8, 1, 3, 8
2011-12-21 15:08:53 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-21 15:08:53 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-21 15:08:53 ---- ******************** Log session start 21-Dec 15:08:53.920 PID 4628********************


2011-12-21 15:05:31 ---- ******************** Log session stop 21-Dec 15:05:31.315 PID 5976********************
2011-12-21 15:02:52 Info Current Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 15:02:52 Info Using Advanced SPTI interface
2011-12-21 15:02:52 Info System default language : English (United States)
2011-12-21 15:02:52 Info User default language : English (United States)
2011-12-21 15:02:52 Info DLL Version : 4.0.20.488
2011-12-21 15:02:52 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-21 15:02:52 Info Version : 8, 1, 3, 8
2011-12-21 15:02:52 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-21 15:02:52 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-21 15:02:52 ---- ******************** Log session start 21-Dec 15:02:52.691 PID 5976********************


2011-12-21 14:54:18 ---- ******************** Log session stop 21-Dec 14:54:18.580 PID 4692********************
2011-12-21 14:52:25 Info Disc ejected by user while parsing.
2011-12-21 14:52:23 Info Parsing disc ...
2011-12-21 14:52:15 Info WRITE SUCCESS: Disc written
2011-12-21 14:52:15 Info Finalization Time 00:06:11 - Total completion time 00:49:20
2011-12-21 14:46:04 Info Write finished in 00:43:09 - Finalization start here. Avg. burn rate 7.06
2011-12-21 14:02:55 Info Lead-in burning time (mS) 102
2011-12-21 14:02:55 Info Write started 11241920 sectors to write
2011-12-21 14:02:55 Info Writing speed requested x2.0, effective x2.0
2011-12-21 14:02:53 Info Available write speed: 2x
2011-12-21 14:02:53 Info Media ID: VERBAT-IMw-00
2011-12-21 14:02:53 Info Media type: BD-R Sequential
2011-12-21 14:02:53 Info Ultra DMA mode 5 (ATA100)
2011-12-21 14:02:52 Info Scanned files #9, folder #15 - total size 23021825508 b. (21.44 Gb.)
2011-12-21 14:02:52 Info Inserted media type : BD-R Sequential
2011-12-21 14:02:52 Info Write started
2011-12-21 14:02:49 Info Writable disc BD-R Sequential inserted. Ready to write
2011-12-21 14:02:34 Info Parsing disc ...
2011-12-21 14:02:30 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-12-21 14:02:30 Info Drive has Serial ATA physical interface
2011-12-21 14:02:30 Info New Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 14:02:28 Info Parsing disc ...
2011-12-21 13:45:52 Error WRITE FAILED: Can't find write strategy at sector 2960
2011-12-21 13:45:29 Error Write error at 2944 (16) - Code 05 21 02 [Illegal request, Invalid address for Write]
2011-12-21 13:44:47 Info Lead-in burning time (mS) 103
2011-12-21 13:44:46 Info Write started 11241920 sectors to write
2011-12-21 13:44:46 Info Writing speed requested x2.0, effective x2.0
2011-12-21 13:44:45 Info Available write speed: 2x
2011-12-21 13:44:45 Info Media ID: VERBAT-IMw-00
2011-12-21 13:44:45 Info Media type: BD-R Sequential
2011-12-21 13:44:45 Info Ultra DMA mode 5 (ATA100)
2011-12-21 13:44:44 Info Scanned files #9, folder #15 - total size 23021825508 b. (21.44 Gb.)
2011-12-21 13:44:44 Info Inserted media type : BD-R Sequential
2011-12-21 13:44:44 Info Write started
2011-12-21 13:44:41 Info Writable disc BD-R Sequential inserted. Ready to write
2011-12-21 13:44:20 Info Parsing disc ...

2011-12-21 13:43:52 Info Drive has Serial ATA physical interface
2011-12-21 13:43:52 Info New Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)

2011-12-21 13:18:25 Info Drive has Serial ATA physical interface
2011-12-21 13:18:25 Info New Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 13:17:27 Info Current Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 13:17:27 Info Using Advanced SPTI interface
2011-12-21 13:17:27 Info System default language : English (United States)
2011-12-21 13:17:27 Info User default language : English (United States)
2011-12-21 13:17:27 Info DLL Version : 4.0.20.488
2011-12-21 13:17:27 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-21 13:17:27 Info Version : 8, 1, 3, 8
2011-12-21 13:17:27 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-21 13:17:27 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-21 13:17:27 ---- ******************** Log session start 21-Dec 13:17:27.663 PID 4692********************


2011-12-21 13:17:21 ---- ******************** Log session stop 21-Dec 13:17:21.548 PID 5780********************
2011-12-21 13:16:00 Info Current Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 13:16:00 Info Using Advanced SPTI interface
2011-12-21 13:16:00 Info System default language : English (United States)
2011-12-21 13:16:00 Info User default language : English (United States)
2011-12-21 13:16:00 Info DLL Version : 4.0.20.488
2011-12-21 13:16:00 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-21 13:16:00 Info Version : 8, 1, 3, 8
2011-12-21 13:16:00 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-21 13:16:00 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-21 13:16:00 ---- ******************** Log session start 21-Dec 13:16:00.357 PID 5780********************


2011-12-21 13:16:27 ---- ******************** Log session stop 21-Dec 13:16:27.213 PID 6216********************
2011-12-21 13:16:11 Info Current Drive selected : 3:0:0 - ATAPI iHBS112 2 CL0F [D] (Ide)
2011-12-21 13:16:11 Info Using Advanced SPTI interface
2011-12-21 13:16:11 Info System default language : English (United States)
2011-12-21 13:16:11 Info User default language : English (United States)
2011-12-21 13:16:11 Info DLL Version : 4.0.20.488
2011-12-21 13:16:11 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-21 13:16:11 Info Version : 8, 1, 3, 8
2011-12-21 13:16:11 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-21 13:16:11 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)

[killerdc]

AND LAST, This was from the other day when I tried to back it up:

Analyzing started: 22:41:18
Analyzing completed successfully: 22:43:58
Copy process started: 22:43:58
No compression needed: 22:43:58
Source( 00372.m2ts )
: 22:43:58
Copy process completed successfully: 23:01:22
Burn DVD folder (C:\Users\SEAN\Documents\DVDFab\Temp\MainMovie\KUN G_FU_PANDA_2\) started: 23:02:08
Burn DVD folder (C:\Users\SEAN\Documents\DVDFab\Temp\MainMovie\KUN G_FU_PANDA_2\) started: 23:03:34
Burn DVD folder (C:\Users\SEAN\Documents\DVDFab\Temp\MainMovie\KUN G_FU_PANDA_2\) started: 23:06:03
Task_2 failed! Error=122: 23:07:45

[CBR929]

Hi killerdc

122 HWS_FAILED_CALIBRATING 22 // Write failed at the beginning of the media (often a media that is poorly supported by the drive)

It seems that a few times it failed to read the disc, but succeeded on others.

The media that you are using is Verbatim which is good.

A few things you can try.
Install ImgBurn as your burn engine, it is free and you will find instructions in the link in my signature on setting it up with Fab.

You may also try updating the firmware on your burner.

You will find it here

Note: If you do not know how to flash your drive do not do it, it will render your drive useless.

You may also want to consider picking up a BD RE disc so that you can test your movie before burning so that you do not waste disc's.

Hope this helps
CBR929