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    "An unknown error occurred"

    When I insert a Blu-ray disc in my Blu-ray drive I get this error message from DVDFab after 2 min's of scanning.

    I have tried three differen titles:
    "Tree of life"
    "Superclásico"
    "Headhunterne"

    Last week I copied Ocean's 11, 12 and 13 without any problems

    ------------------------------------------------------------

    DVDFab 8.1.6.1 (2012/02/05 09:15:53)

    0m 09.37s: 2
    0m 09.39s: C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm 0m 09.39s:
    0m 09.39s: Qt Translator file load failed, the *.qm path is C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm
    0m 09.39s: import key file D:\ 1
    0m 09.54s: Load config successful.
    0m 09.87s: Init profile data driver sucessful.
    0m 17.52s: Init GPU settings sucessful.
    0m 17.53s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
    0m 17.53s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
    0m 17.95s: Config ExBar successful.
    0m 17.95s: dvd2dvd have 8 elements.
    0m 18.73s: dvd2mobile have 28 elements.
    0m 20.84s: blu-ray2blu-ray have 4 elements.
    0m 21.10s: blu-ray2mobile have 17 elements.
    0m 22.38s: blu-ray23d have 7 elements.
    0m 22.82s: blu-ray2dvd have 1 elements.
    0m 22.88s: file2mobile have 27 elements.
    0m 56.78s: mk exception
    0m 56.89s: failed to open disc 306
    0m 24.91s: file2dvd have 1 elements.
    0m 25.00s: file2bluray have 1 elements.
    0m 26.33s: Config work ui controls successful.
    0m 26.45s: Init burn engine successful.
    0m 26.61s: StartNotify successful.
    0m 27.50s: detected blu-ray
    0m 27.50s: drive D
    0m 27.50s: blu-ray type 1
    0m 27.50s: volume label Headhunters NOR_DAN_SWE_FIN
    0m 27.75s: aacs 1 bd+ 0
    0m 29.27s: got discinfo
    0m 29.41s: got bdmv
    0m 29.43s: Vendor: HL-DT-ST
    0m 29.43s: Product: BD-RE BE12LU30
    0m 29.43s: Revision: 4261
    0m 29.44s: Vendor specific:
    0m 29.44s: AACS version: 1
    0m 29.44s: Number of concurrent AGIDs: 1
    0m 29.44s: Supports bus encryption: NO
    0m 29.44s: Supports binding nonce generation: YES
    0m 29.44s: Supports Hybrid discs: YES
    0m 29.44s: got agid 0
    0m 29.46s: sent host cert chal
    0m 29.48s: got drive cert chal
    0m 29.48s: BEC 0
    0m 29.48s: DRIVE_VENDOR 0x0074
    0m 29.51s: got drive key
    0m 30.32s: got host key signature
    0m 30.33s: verified drive signature
    0m 30.33s: verified host signature
    0m 30.36s: sent host signature and key point
    0m 30.36s: got bus key
    0m 30.40s: got agid 0
    0m 30.41s: sent host cert chal
    0m 30.41s: got drive cert chal
    0m 30.41s: BEC 0
    0m 30.41s: DRIVE_VENDOR 0x0074
    0m 30.44s: got drive key
    0m 30.44s: got host key signature
    0m 30.44s: verified drive signature
    0m 30.44s: verified host signature
    0m 30.49s: sent host signature and key point
    0m 30.49s: got bus key
    0m 30.49s: got volume id
    0m 30.49s: got volume id mac
    0m 30.49s: volume id is correct
    0m 30.49s: got vid
    0m 30.58s: blu-ray 33B2F63B22ACC754BE4C39F63F9AF49C30AF2242
    0m 31.10s: cert BEE=0x00 same
    0m 54.06s: mk exception
    0m 54.08s: failed to open disc 306


    DVDFab 8.1.6.1 (2012/02/05 09:21:56)

    0m 04.92s: 2
    0m 04.92s: C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm 0m 04.94s:
    0m 04.94s: Qt Translator file load failed, the *.qm path is C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm
    0m 04.94s: import key file D:\ 1
    0m 05.16s: Load config successful.
    0m 05.49s: Init profile data driver sucessful.
    0m 16.02s: Init GPU settings sucessful.
    0m 16.03s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
    0m 16.03s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
    0m 17.09s: Config ExBar successful.
    0m 17.09s: dvd2dvd have 8 elements.
    0m 17.84s: dvd2mobile have 28 elements.
    0m 19.71s: blu-ray2blu-ray have 4 elements.
    0m 19.98s: blu-ray2mobile have 17 elements.
    0m 21.13s: blu-ray23d have 7 elements.
    0m 21.54s: blu-ray2dvd have 1 elements.
    0m 21.65s: file2mobile have 27 elements.
    0m 23.66s: file2dvd have 1 elements.
    0m 23.69s: file2bluray have 1 elements.
    0m 24.85s: Config work ui controls successful.
    0m 27.75s: Init burn engine successful.
    0m 27.92s: StartNotify successful.
    0m 28.58s: detected blu-ray
    0m 28.58s: drive D
    0m 28.58s: blu-ray type 1
    0m 28.58s: volume label TREE OF LIFE
    0m 28.97s: aacs 1 bd+ 0
    0m 29.25s: got discinfo
    0m 29.28s: got bdmv
    0m 29.29s: Vendor: HL-DT-ST
    0m 29.29s: Product: BD-RE BE12LU30
    0m 29.29s: Revision: 4261
    0m 29.29s: Vendor specific:
    0m 29.29s: AACS version: 1
    0m 29.29s: Number of concurrent AGIDs: 1
    0m 29.29s: Supports bus encryption: NO
    0m 29.29s: Supports binding nonce generation: YES
    0m 29.29s: Supports Hybrid discs: YES
    0m 29.29s: got agid 0
    0m 29.31s: sent host cert chal
    0m 29.32s: got drive cert chal
    0m 29.32s: BEC 0
    0m 29.32s: DRIVE_VENDOR 0x0074
    0m 29.36s: got drive key
    0m 30.10s: got host key signature
    0m 30.12s: verified drive signature
    0m 30.12s: verified host signature
    0m 30.15s: sent host signature and key point
    0m 30.15s: got bus key
    0m 30.17s: got agid 0
    0m 30.18s: sent host cert chal
    0m 30.18s: got drive cert chal
    0m 30.18s: BEC 0
    0m 30.18s: DRIVE_VENDOR 0x0074
    0m 30.23s: got drive key
    0m 30.23s: got host key signature
    0m 30.23s: verified drive signature
    0m 30.23s: verified host signature
    0m 30.26s: sent host signature and key point
    0m 30.26s: got bus key
    0m 30.28s: got volume id
    0m 30.28s: got volume id mac
    0m 30.28s: volume id is correct
    0m 30.28s: got vid
    0m 30.35s: blu-ray 3F3D0E13DBC69C84B7E8DB63391BF75043DBD0F1
    0m 30.90s: cert BEE=0x00 same
    0m 52.90s: mk exception
    0m 52.91s: failed to open disc 306


    DVDFab 8.1.6.1 (2012/02/05 09:25:50)

    0m 03.61s: 2
    0m 03.61s: C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm 0m 03.61s:
    0m 03.63s: Qt Translator file load failed, the *.qm path is C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm
    0m 03.63s: import key file D:\ 1
    0m 03.75s: Load config successful.
    0m 03.90s: Init profile data driver sucessful.
    0m 10.29s: Init GPU settings sucessful.
    0m 10.62s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
    0m 10.62s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
    0m 11.04s: Config ExBar successful.
    0m 11.06s: dvd2dvd have 8 elements.
    0m 11.38s: dvd2mobile have 28 elements.
    0m 12.94s: blu-ray2blu-ray have 4 elements.
    0m 13.01s: blu-ray2mobile have 17 elements.
    0m 13.97s: blu-ray23d have 7 elements.
    0m 14.28s: blu-ray2dvd have 1 elements.
    0m 14.33s: file2mobile have 27 elements.
    0m 15.84s: file2dvd have 1 elements.
    0m 15.91s: file2bluray have 1 elements.
    0m 16.66s: Config work ui controls successful.
    0m 16.78s: Init burn engine successful.
    0m 16.94s: StartNotify successful.
    0m 35.87s: detected blu-ray
    0m 35.89s: drive D
    0m 35.89s: blu-ray type 1
    0m 35.89s: volume label TREE OF LIFE
    0m 36.01s: aacs 1 bd+ 0
    0m 36.28s: got discinfo
    0m 36.32s: got bdmv
    0m 36.32s: Vendor: HL-DT-ST
    0m 36.32s: Product: BD-RE BE12LU30
    0m 36.32s: Revision: 4261
    0m 36.32s: Vendor specific:
    0m 36.32s: AACS version: 1
    0m 36.32s: Number of concurrent AGIDs: 1
    0m 36.32s: Supports bus encryption: NO
    0m 36.32s: Supports binding nonce generation: YES
    0m 36.32s: Supports Hybrid discs: YES
    0m 36.34s: got agid 0
    0m 36.36s: sent host cert chal
    0m 36.36s: got drive cert chal
    0m 36.36s: BEC 0
    0m 36.36s: DRIVE_VENDOR 0x0074
    0m 36.39s: got drive key
    0m 37.18s: got host key signature
    0m 37.18s: verified drive signature
    0m 37.18s: verified host signature
    0m 37.21s: sent host signature and key point
    0m 37.21s: got bus key
    0m 37.23s: got agid 0
    0m 37.24s: sent host cert chal
    0m 37.26s: got drive cert chal
    0m 37.26s: BEC 0
    0m 37.26s: DRIVE_VENDOR 0x0074
    0m 37.29s: got drive key
    0m 37.29s: got host key signature
    0m 37.29s: verified drive signature
    0m 37.31s: verified host signature
    0m 37.34s: sent host signature and key point
    0m 37.34s: got bus key
    0m 37.34s: got volume id
    0m 37.34s: got volume id mac
    0m 37.34s: volume id is correct
    0m 37.34s: got vid
    0m 37.42s: blu-ray 3F3D0E13DBC69C84B7E8DB63391BF75043DBD0F1
    0m 37.98s: cert BEE=0x00 same
    0m 59.96s: mk exception
    0m 59.98s: failed to open disc 306


    DVDFab 8.1.6.1 (2012/02/05 09:32:16)

    0m 04.24s: 2
    0m 04.24s: C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm 0m 04.24s:
    0m 04.24s: Qt Translator file load failed, the *.qm path is C:/Program Files/DVDFab 8 Qt/QLanguage/DVDFabQt_DAN.qm
    0m 04.24s: import key file D:\ 0
    0m 04.41s: Load config successful.
    0m 04.68s: Init profile data driver sucessful.
    0m 11.60s: Init GPU settings sucessful.
    0m 11.62s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
    0m 11.63s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
    0m 12.12s: Config ExBar successful.
    0m 12.12s: dvd2dvd have 8 elements.
    0m 12.46s: dvd2mobile have 28 elements.
    0m 14.19s: blu-ray2blu-ray have 4 elements.
    0m 14.27s: blu-ray2mobile have 17 elements.
    0m 15.42s: blu-ray23d have 7 elements.
    0m 15.99s: blu-ray2dvd have 1 elements.
    0m 16.05s: file2mobile have 27 elements.
    0m 17.69s: file2dvd have 1 elements.
    0m 17.75s: file2bluray have 1 elements.
    0m 18.65s: Config work ui controls successful.
    0m 19.00s: Init burn engine successful.
    0m 19.17s: StartNotify successful.
    0m 51.05s: detected blu-ray
    0m 51.07s: drive D
    0m 51.07s: blu-ray type 1
    0m 51.08s: volume label TREE OF LIFE
    0m 51.18s: aacs 1 bd+ 0
    0m 51.47s: got discinfo
    0m 51.54s: got bdmv
    0m 51.54s: Vendor: HL-DT-ST
    0m 51.54s: Product: BD-RE BE12LU30
    0m 51.54s: Revision: 4261
    0m 51.54s: Vendor specific:
    0m 51.54s: AACS version: 1
    0m 51.55s: Number of concurrent AGIDs: 1
    0m 51.55s: Supports bus encryption: NO
    0m 51.55s: Supports binding nonce generation: YES
    0m 51.55s: Supports Hybrid discs: YES
    0m 51.55s: got agid 0
    0m 51.57s: sent host cert chal
    0m 51.57s: got drive cert chal
    0m 51.57s: BEC 0
    0m 51.58s: DRIVE_VENDOR 0x0074
    0m 51.62s: got drive key
    0m 52.72s: got host key signature
    0m 52.72s: verified drive signature
    0m 52.72s: verified host signature
    0m 52.75s: sent host signature and key point
    0m 52.75s: got bus key
    0m 52.79s: got agid 0
    0m 52.80s: sent host cert chal
    0m 52.80s: got drive cert chal
    0m 52.80s: BEC 0
    0m 52.80s: DRIVE_VENDOR 0x0074
    0m 52.83s: got drive key
    0m 52.83s: got host key signature
    0m 52.85s: verified drive signature
    0m 52.85s: verified host signature
    0m 52.88s: sent host signature and key point
    0m 52.88s: got bus key
    0m 52.89s: got volume id
    0m 52.89s: got volume id mac
    0m 52.89s: volume id is correct
    0m 52.91s: got vid
    0m 52.99s: blu-ray 3F3D0E13DBC69C84B7E8DB63391BF75043DBD0F1
    0m 53.52s: cert BEE=0x00 same
    0m 15.49s: mk exception
    0m 15.51s: failed to open disc 306
    Attached Files

    #2
    Hi Stentoft01
    Please make sure that you have correct language is selected in Fab.

    Please Open Fab click the Click the Green at top right corner of the DVD Fab screen, and open Common Settings > General > select your language at the top restart Fab and try again.

    If still having problems please uninstall Fab run a registry cleaner like CCleaner found here until no more entries are found and reinstall the latest version found here and try again.

    Hope this helps
    CBR929

    Edit: There is another thread that the server may be down.
    Last edited by CBR929; 02-05-2012, 04:55 PM. Reason: Edit
    Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


    Setting Up ImgBurn and DVDFab to work together

    Tips for Posting DVDFab Logs in the Forum

    Comment


      #3
      Same issue with 8.1.6.1 and 8.1.5.8

      I had the same issue with 8.1.6.1 and 8.1.5.8

      Installed 8.1.6.1 tried some BD I backedup already and got the "an unknown error ~"


      Installed 8.1.5.8 tried some BD I backedup already and got the "an unknown error ~"

      Fix:
      Installed 8.1.3.8 tried some BD I backedup already all works great with 8.1.3.8

      Comment


        #4
        Hi HarleyGuy,
        Please try the latest build 8161 again. Sorry for the inconvenient.

        Comment

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