blu ray copy crashes my computer

[bcingu813]

Have been using dvd fab for a year or so - no problems - then about a week & 1/2 ago every time the program starts to read a disc my computer shuts down. No new hard ware or software - nothing else running. Help?

[DiabloZoe]

Have been using dvd fab for a year or so - no problems - then about a week & 1/2 ago every time the program starts to read a disc my computer shuts down. No new hard ware or software - nothing else running. Help?

Are all your drivers upto date? Is your fan in good working order? Which ver of Fab are you using?

[bcingu813]

Drivers are good - fans good - 8.1.8.5.

[bcingu813]

In my original post I said the problem was when the program started reading the disc - I meant to say when it started the copy process - sorry!

[CBR929]

Hi bcingu813
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal logand post right here.
CBR929

[bcingu813]

DVDFab 8.1.8.7 (2012/06/21 09:23:57)

0m 01.43s: GPUAccelerate: 0
0m 01.43s: CUDA cap: 0
0m 01.43s: Support coreavc decode: 0
0m 01.43s: Graphics info: NVIDIA GeForce 6150SE nForce 430 : :
0m 01.43s: Qt Translator file load success
0m 01.49s: Load config successful.
0m 01.49s: Init profile data driver sucessful.
0m 05.24s: Init GPU settings sucessful.
0m 05.24s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 0 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 05.25s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.56s: Config ExBar successful.
0m 05.56s: dvd2dvd have 8 elements.
0m 05.75s: dvd2mobile have 29 elements.
0m 06.86s: blu-ray2blu-ray have 4 elements.
0m 06.91s: blu-ray2mobile have 18 elements.
0m 07.58s: blu-ray23d have 7 elements.
0m 07.78s: blu-ray2dvd have 1 elements.
0m 07.78s: file2mobile have 28 elements.
0m 08.84s: file2dvd have 1 elements.
0m 08.87s: file2bluray have 1 elements.
0m 09.39s: Config work ui controls successful.
0m 14.14s: Init burn engine successful.
0m 14.24s: StartNotify successful.
0m 02.04s: opening drive J
0m 02.06s: got media type 15
0m 02.43s: got max lba 18658847
0m 03.27s: type Blu-ray BDMV
0m 03.27s: volume label MADAGASCAR
0m 03.35s: aacs 1 bd+ 0
0m 10.22s: Java protection is removed by StealthyClone anti-protection.
0m 10.31s: got discinfo
0m 10.54s: got bdmv
0m 10.54s: Vendor: HL-DT-ST
0m 10.54s: Product: BD-RE BH10NS30
0m 10.54s: Revision: EL00
0m 10.54s: Vendor specific:
0m 10.54s: AACS version: 1
0m 10.54s: Number of concurrent AGIDs: 1
0m 10.54s: Supports bus encryption: NO
0m 10.54s: Supports binding nonce generation: YES
0m 10.54s: Supports Hybrid discs: NO
0m 10.56s: got agid 0
0m 10.57s: sent host cert chal
0m 10.57s: got drive cert chal
0m 10.57s: BEC 0
0m 10.57s: DRIVE_VENDOR 0x0074
0m 10.61s: got drive key
0m 11.50s: got host key signature
0m 11.50s: verified drive signature
0m 11.50s: verified host signature
0m 11.53s: sent host signature and key point
0m 11.53s: got bus key
0m 11.54s: got agid 0
0m 11.56s: sent host cert chal
0m 11.56s: got drive cert chal
0m 11.56s: BEC 0
0m 11.56s: DRIVE_VENDOR 0x0074
0m 11.60s: got drive key
0m 11.60s: got host key signature
0m 11.60s: verified drive signature
0m 11.60s: verified host signature
0m 11.64s: sent host signature and key point
0m 11.64s: got bus key
0m 11.65s: got volume id
0m 11.65s: got volume id mac
0m 11.65s: volume id is correct
0m 11.65s: got vid
0m 11.78s: blu-ray 2DD33517B73BA264D3769AFBBA6E483B05A980FF
0m 12.23s: cert BEE=0x00 same
0m 13.06s: D A1C1C6E4
0m 13.06s: got vuk
0m 13.07s: got unit key 1
0m 39.14s: got extended bdinfo
0m 39.15s: opened blu-ray
0m 35.02s: Blu-ray Copy: Main Movie
0m 35.02s: Source: J:/BDMV/
0m 35.02s: Playlist: 0
0m 35.02s: Chapters: 1 -> 20
0m 35.02s: TotalSize: 25205 MB
0m 35.02s: SourceSize: 23661 MB
0m 35.02s: RemoveHDAudio: 0
0m 35.02s: CompressToAC3: 0
0m 35.02s: OutputDisc: BDMV
0m 35.02s: OutputTarget: BD25
0m 35.02s: OutputVideo: 1080p/i
0m 35.02s: info: enable bd copy(mode=0)
0m 35.03s: info: video encode mode(0), bitrate(29912), lr-encode(no)
0m 35.03s: info: streams(4113.2)
0m 35.03s: info: blu-ray copy begin (unit[elem[atomic[00000.m2ts]]])
0m 35.03s: info: enable multi-thread software decoder
0m 36.19s: info: h264_encode: encode param profile(2) level(41) bitrate(29912)
0m 40.29s: info: processing source(00000.m2ts)

[90312]

Try selecting the DVDFab burning engine. Might help?

[Wilson.Wang]

Never have the issue here.
I suppose that maybe your power of PC is not enough for converting.
What's the power of your PC? 300W, 400W...
And also please check the fan and CPU, the PC will shut down if the CPU temperature is too high.

Hope this help you!

Wilson

[bcingu813]

DVDFab 8.1.8.6 (2012/06/29 12:58:05)

0m 01.37s: GPUAccelerate: 0
0m 01.37s: CUDA cap: 0
0m 01.37s: Support coreavc decode: 0
0m 01.37s: Graphics info: NVIDIA GeForce 6150SE nForce 430 : :
0m 01.38s: Qt Translator file load success
0m 06.61s: Load config successful.
0m 07.42s: Init profile data driver sucessful.
0m 12.04s: Init GPU settings sucessful.
0m 12.04s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 0 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 12.04s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 12.54s: Config ExBar successful.
0m 12.56s: dvd2dvd have 8 elements.
0m 12.76s: dvd2mobile have 29 elements.
0m 13.88s: blu-ray2blu-ray have 4 elements.
0m 13.94s: blu-ray2mobile have 18 elements.
0m 14.63s: blu-ray23d have 7 elements.
0m 14.87s: blu-ray2dvd have 1 elements.
0m 14.87s: file2mobile have 28 elements.
0m 15.99s: file2dvd have 1 elements.
0m 16.02s: file2bluray have 1 elements.
0m 16.57s: Config work ui controls successful.
0m 21.09s: Init burn engine successful.
0m 21.17s: StartNotify successful.
0m 04.05s: opening drive G
0m 04.10s: got media type 15
0m 04.53s: got max lba 17319775
0m 09.21s: type Blu-ray BDMV
0m 09.23s: volume label THE_GREY_RENTAL
0m 09.26s: opening drive G
0m 09.74s: got max lba 17319775
0m 11.85s: aacs 1 bd+ 0
0m 15.94s: Java protection is removed by StealthyClone anti-protection.
0m 16.17s: got discinfo
0m 16.39s: got bdmv
0m 16.39s: Vendor: ATAPI
0m 16.39s: Product: eHBU212 2
0m 16.39s: Revision: ZL01
0m 16.39s: Vendor specific: 2011/05/18 14:24
0m 16.39s: AACS version: 1
0m 16.39s: Number of concurrent AGIDs: 2
0m 16.39s: Supports bus encryption: YES
0m 16.39s: Supports binding nonce generation: NO
0m 16.39s: Supports Hybrid discs: NO
0m 16.39s: got agid 0
0m 16.45s: sent host cert chal
0m 16.47s: got drive cert chal
0m 16.47s: BEC 1
0m 16.47s: DRIVE_VENDOR 0x0080
0m 16.55s: got drive key
0m 17.61s: got host key signature
0m 17.61s: verified drive signature
0m 17.61s: verified host signature
0m 17.70s: sent host signature and key point
0m 17.70s: got bus key
0m 17.73s: got agid 0
0m 17.79s: sent host cert chal
0m 17.81s: got drive cert chal
0m 17.81s: BEC 1
0m 17.83s: DRIVE_VENDOR 0x0080
0m 17.90s: got drive key
0m 17.90s: got host key signature
0m 17.90s: verified drive signature
0m 17.90s: verified host signature
0m 17.98s: sent host signature and key point
0m 17.98s: got bus key
0m 19.96s: got volume id
0m 19.98s: got volume id mac
0m 19.98s: volume id is correct
0m 19.99s: got vid
0m 20.21s: blu-ray E102E3884C058F2AFDF57C5781CC0DC99E175192
0m 20.77s: cert BEE=0x00 same
0m 21.83s: D 266BF059
0m 21.85s: got vuk
0m 21.85s: got agid 0
0m 21.91s: sent host cert chal
0m 21.91s: got drive cert chal
0m 21.91s: BEC 1
0m 21.91s: DRIVE_VENDOR 0x0080
0m 21.99s: got drive key
0m 21.99s: got host key signature
0m 22.01s: verified drive signature
0m 22.01s: verified host signature
0m 22.08s: sent host signature and key point
0m 22.08s: got bus key
0m 22.08s: got data key
0m 22.38s: got unit key 7
0m 33.91s: got extended bdinfo
0m 33.91s: opened blu-ray
0m 47.02s: Blu-ray Copy: Main Movie
0m 47.04s: Source: G:/BDMV/
0m 47.04s: Playlist: 800
0m 47.04s: Chapters: 1 -> 21
0m 47.04s: TotalSize: 31539 MB
0m 47.04s: SourceSize: 31497 MB
0m 47.04s: RemoveHDAudio: 0
0m 47.04s: CompressToAC3: 0
0m 47.04s: OutputDisc: BDMV
0m 47.05s: OutputTarget: BD25
0m 47.05s: OutputVideo: 1080p/i
0m 47.05s: info: enable bd copy(mode=0)
0m 47.05s: info: video encode mode(0), bitrate(21687), lr-encode(yes)
0m 47.05s: info: streams(4113.2)
0m 47.05s: info: blu-ray copy begin (unit[elem[atomic[00023.m2ts]]])
0m 47.05s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
0m 47.05s: info: enable multi-thread software decoder
0m 48.25s: info: h264_encode: encode param profile(2) level(41) bitrate(21687)
0m 52.33s: info: processing source(00023.m2ts)

the computer is running fine - I have been using dvd fab on this computer for about a year. This problem started about 3 weeks ago. I've done a system restore back to a time when it was working fine - didn't fix the problem. I even bought a new blu ray drive thinking that might be the problem - nope - I have tried it on a different computer with the same results - ????????????

[maineman]

Just a shot in the dark here, but Lightning recoding causes more trouble than it's worth.
As to why it may be acting up now...who knows?

I note this is enabled on your second log...is this your usual setting?
Please disable LR and all decoding/encoding software acceleration.

[bcingu813]

I tried it once before this log with it dis-abled. Same thing happened. I would try it again but, it happened on 2 different computers so I'm really stumped. I've never had any trouble before

[90312]

bcingu813, I deleted your last post and please read this carefully before posting: http://forum.dvdfab.com/showthread.php?p=515#post515

[BeemerBiker]

What does the Event Log show? Is your eHBU212 an external USB3 burner? If USB3 the drivers might need to be updated. I gave up on a mombo that had a USB3 chip as it never worked right. I got a plug-in USB3 adapter and sure enough it had the same damn chip and didnt work any better.

HTH.

[SuperFist]

Never have the issue here.
I suppose that maybe your power of PC is not enough for converting.
What's the power of your PC? 300W, 400W...
And also please check the fan and CPU, the PC will shut down if the CPU temperature is too high.

Hope this help you!

Wilson

I would bet his power supply is the issue in that it is exhibiting signs of failure. I only mention this because my Corsair TX850 did the exact same thing. I ended up getting a 700W Cooler Master Extreme ATX and I haven't had any problems since.

[maineman]

Ok, I agree, if it were just 1 computer the PSU would head up our list of "usual suspects", but were talking 2 computers here.
Please give us basic specs of your 2 computers.

Did you ever select the Fab burn engine as 90312 suggested?
If not, would you please change Fab's default burn engine to the Fab burn engine, ie., not VSO, not Img, not Nero.
I know, I know, it seems completely unrelated.