Unable to backup Back to the Future II

[markw10]

I previously backed up Back to the Future III Blu-Ray with no problems. I haven't tried Back to the Future yet but have had issues backing up Back to the Future II. At first I thought it's an issue with the actual Blu-Ray I was using but now I'm using another Blu-Ray and it's also not backing up.
I have upgraded to the latest version of DVDFab. I have also tried both compressing it and also have attempted to backup without compression. I prefer compression since the BD-R Single Layer is much cheaper and that's all I have at this time. Still whenever it backs up it simply freezes up about 40-60% through and I have to abort and start over.
Does anyone know a way around this?

Thanks,

Mark

[CBR929]

Hi markw10
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s)if your also having problems burning and post right here.
CBR929

[markw10]

Attached files

Thank you for looking into this for me. I have attached the two files that you requested.

[90312]

You have four read errors in your log. Try cleaning the disk even if it looks clean. And check for surface damage, scratches maybe.

[markw10]

Thanks for your help. I'll try cleaning the disc.

[CBR929]

Hi markw10
Another thing you can try is using an older version DVDFab 8.0.8.5 found here Download Now>>

It will install in its own folder so you do not have to worry about it installing over the top of your current version.
Hope this helps
CBR929